Transcript Slide 1
LPSS 2012 EOC TEST COORDINATION AND ADMINISTRATION MARCH 26, 2012
April 2012
EOC Tests —Upcoming Administrations
English II and English III field test Test administration: April 18 – 20
May 2012
Algebra I tests
*
, English II, English III, Geometry, and Biology operational US History field test Test administration: April 23 – May 18 2
June 2012 Retest
Algebra I
*
, English II, Geometry, and Biology Test administration: June 25 – 29 *Applied Algebra I test for students enrolled in the Applied Algebra I course
May 2012
EOC Tests Key Dates
Key Dates
February 7 –9 Hands-on training workshops March 26 April 9 –20 Test Coordinators Manual available Registration window April 4 Test Administration Manual available April 18 Deadline for ordering braille materials and Half-day sessions April 23 –May 18 Testing window May 25 June 18 Rescoring deadline #1* Rescoring deadline #2 * Rescore results will be returned prior to the June 2012 Retest administration
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May 2012 EOC Test Administration
•
Algebra I
Operational Test* *Applied Algebra I form for students enrolled in the Applied Algebra course • • •
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• •
English II
Operational Test
Geometry
Operational Test
Biology
Operational Test
English III
Operational Test
US History
Field Test
Required Student Participation
All public school students (including students in charters and lab schools) completing one of the following courses in May 2012 must participate in the administration.
EOC Test Course Course Code
Algebra I 160321
Algebra I Test English II Test Geometry Test Biology Test English III Test 5 US History Field Test
Applied Algebra I Algebra I, Part 2 Integrated Mathematics I Algebra I, Middle School English II Geometry Applied Geometry Biology English III US History 160331 160338 160339 160380 120332 160323 160332 150301 120333 220403
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EOC Tests Home Page www.louisianaeoc.org
• • • Provides log-in access to the administrative menus and demonstration site Provides links to testing materials, manuals, guides, and other important resources Contains up-to-date bulletins on EOC testing
EOC Tests System Users
Six Levels of System Users: District Test Coordinators (DTCs) District Technology Coordinators School Test Coordinators (STCs) Teachers Test Administrators (TAs) Students
•
EOC Tests System Tutorial
Available
year-round
for District and School Test Coordinators, Teachers, Test Administrators, and students from the EOC Tests home page under the Technology Resources tab • Provides an audio-visual tour of the EOC Tests system • Teaches the user to navigate through the system • Provides helpful tips for users
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Online Demonstration Site
• Available
February 2
to District and School Test Coordinators, Teachers, Test Administrators, and students at
https://eocdemo.louisianaeoc.org
• Allows administrative users to practice registration and test administration tasks • Allows students to complete a sample test to become familiar with the EOC Tests system interface •
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Provides ability to create training accounts for school-level workshops or independent trainings
Available from the EOC Tests homepage www.louisianaeoc.org
•Test Coordinators Manual
– Available March 26, 2012
•Test Administration Manual
– Available April 4, 2012
•Order forms •CSV instructions/File layouts •Technology Guidelines
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•Troubleshooting Guide
EOC Assessment Materials
•
Assessment Guides for Algebra I, English II, Geometry, Biology, English III, and US History
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• Testing materials – Algebra I, Geometry, and Biology Typing Help – Geometry Reference Sheet – Graph paper – Writer’s Checklist and Model Bibliographic and Parenthetical Citation pages for English II and English III – Online calculator
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Registration Alerts
• DTCs should review School Test Coordinator contact information and issue ID and password letters to each STC.
• DTCs must schedule schools for testing before STCs can begin registering their students.
• Registering during the two-week window gives your school the opportunity to plan ahead.
School Test Coordinators
Registration Responsibilities
Register Your School for Testing
(Click OK when the system prompts you to register your school.) • Review your student rosters, which include retester classes.
• Potential retesters for (Algebra I) were automatically populated into the system based on testing records in the EOC Tests system. However, check your students’ cumulative records to confirm testing status.
• Verify enrollment and ensure that all students needing to test are in the appropriate classes.
• Assign student accommodations, since they are not automatically assigned. • Print student rosters and/or labels and distribute them to the appropriate Teachers and Test Administrators. Please note that Teachers and Test Administrators also have the ability to print the rosters and labels.
Student Rosters from EOC available on April 9 Administration prints all class sections from Infinite Campus Teacher prints classes from EOC Teacher makes additions & deletions on hard copy of student rosters Teacher signs, dates & returns hard copy of rosters to STC by April 16
Student Rosters Refer to EOC website – Hands on Training Instructions
School Test Coordinators
Reminders!
Review Test Coordinators Manual (TCM)
Attend Test Security & Administration (District) Training
Conduct Test Security & Administration (School) Training
• Instruct Teachers and Test Administrators to read the Test Administration Manual (TAM).
• Review procedures for reporting technical problems, testing irregularities, etc .
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Test Preparation Alerts
• Student enrollment data will be uploaded into the EOC Tests system from a file provided by the LDOE.
• For students who have EOC Tests as part of their graduation requirements: – Retest students will be uploaded into Retester classes for Algebra I, English II, Geometry, and Biology
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Test Preparation Alerts
•
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Student enrollment data does not include the assignment of testing accommodations.
– Prior to testing, accommodations must be entered for all students with special education, section 504, or LEP status.
Note: If accommodations are not assigned to students before testing begins, students will not receive the accommodations Large Print or Tests Read Aloud and the correct online form will not be assigned for students using braille. This could result in an administrative error.
•
Test Accommodations for Students with Disabilities
Large Print
– Online accommodated form – Provides a larger type-size that may be adjusted by students •
Tests Read Aloud
– For operational tests, an online accommodated form provides audio. – For field tests, a script must be ordered from LDOE to read aloud to students.
•
19 Braille
– Provides students with a braille version of the operational tests – Must be ordered from Pacific Metrics – The test administrator must enter student responses online.
•
Test Accommodations for Students with Disabilities (cont’d)
Communication Assistance
– A script is provided to use for signing or cueing the test to students who are hearing-impaired.
– Script must be ordered from LDOE.
– Students must test in a small group. •
Answers Recorded
− Allowed for students who are unable to use a keyboard or write responses − Administered individually to allow the student to dictate or sign their responses •
20 Assistive Technology
– Calculator may be used for entire EOC test if an approved accommodation. The online calculator is not provided for all test items, so a manual calculator must be available to students.
Test Accommodations for Students with Disabilities (cont’d)
•
Extended/Adjusted Time
– Student must be given sufficient time to respond to every test question. – Tests must be completed within scheduled testing dates, including makeup testing dates. •
Individual/Small Group Administration
− For students requiring more attention − Maximum of 8 students •
Transferred Answers
– – Allowed for students who are unable to use a keyboard Test administrator must enter responses online exactly as student wrote them. •
21 Other
– Must not breach security or invalidate the purpose of test
•
Test Accommodations for LEP Students
Tests Read Aloud
•
Extended/Adjusted Time
•
Individual/Small Group Administration
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Provision of English/Native Language Word to-Word Dictionary (No Definitions)
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Test Administered by ESL teacher or by Individual Providing Language Services 22
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•
Accommodated Test Forms
Algebra I, English II, Geometry, Biology, and English III Tests – – – – Online Large-print form Online Tests Read Aloud form Communication Assistance Script Braille form (
not
available for the Applied Algebra form) • US History Field Test – – – Online Large-print form Tests Read Aloud/Communication Assistance Script Braille form is
not
available for field tests.
NOTE:
Braille forms, Communication Assistance Scripts, and Tests Read Aloud/Communication Assistance Scripts must be ordered by
April 18, 2012
.
End of Course (EOC) Test Accommodations
• • Must be entered prior to starting any of the tests – Once a student begins testing, the accommodations may
not
be changed.
– If it is determined a student needs an accommodation that was not entered, such as
Tests Read Aloud
,
Communication Assistance
, or
Large Print
testing irregularity.) , the TA should inform the STC and determine how to provide the accommodations. (Document as a – Both braille and large print
cannot
be coded for EOC.
Tests Read Aloud
– Check headphones prior to beginning testing.
– Make sure icon appears on the screen.
– Small group is not necessary unless student requires it for other reasons. 24
EOC and LAA 2
• Students eligible for LAA 2
must
take EOC tests if enrolled in the corresponding courses.
• For students eligible under IDEA who meet the LAA 2 participation criteria prior to taking the first EOC test , the EOC test score shall count as 5% of the final course grade in the content areas identified as LAA 2 on the IEP
.
• Participation in LAA 2 and content areas must be reflected on the IEP prior to
April 23, 2012
.
EOC Tests Accommodated Forms
EOC Test
Operational Tests • Algebra I • English II • English III • Geometry • Biology • Applied Algebra I
Accommodated Forms Available
Braille Tests Read Aloud Large Print Communication Assistance Script Tests Read Aloud Large Print Communication Assistance Script Field Tests • US History • English II and English III Large Print Communication Assistance Script Tests Read Aloud Script
Scheduling Reminders
• There are no time limits for the EOC tests.
• The suggested times are estimates only.
• Although it is important to use the computer resources efficiently, it is essential that each student have sufficient time to complete the test.
• Not allowing sufficient time is considered an administrative error.
• When scheduling session 1 of the English II and English III tests, make sure that all students have ample time to finish their compositions because the writing session must be completed on the same day it is begun.
Scheduling Reminders (cont’d)
• When scheduling computer labs and classrooms, make sure to allow time for make-up testing.
• Student reports are only available to teachers during the test administration and approximately one week following each administration.
– Approximately 2 to 3 weeks after each administration, student reports for standards-based subjects will be available to STCs from the Reports, Previous Administrations feature. • Student CSV score (grade) files are only available to teachers, STCs, and DTCs during the test administration
Suggested Testing Times
ALGEBRA I* Session
1 2 3
Description
Multiple choice, no calculator Constructed response, calculator Multiple choice, calculator
Items
25 3 25
Total 53
* Applied Algebra I form for students enrolled in the Applied Algebra course
Testing Time
40 minutes 20 minutes 40 minutes
100 minutes ENGLISH II Session
1 2 3
Description
Writing prompt Multiple choice, passage-based and discrete Multiple choice, passage-based and discrete
Items
1 24* 32*
Testing Time
45 minutes 40 minutes 40 minutes
Total 57 125 minutes
*The number of items in sessions 2 and 3 may vary for the English II test, depending on the form that a student receives.
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Suggested Testing Times ( cont’d )
GEOMETRY Session
1 2 3
Total Description
Multiple choice, no calculator Constructed response, calculator Multiple choice, calculator
Items
25 3 25
53 Testing Time
40 minutes 20 minutes 40 minutes
100 minutes BIOLOGY Session
1 2 3
Total Description
Multiple choice Constructed response Multiple choice
Items
25 3 25
53 Testing Time
40 minutes 20 minutes 40 minutes
100 minutes 30
Suggested Testing Times (cont’d)
ENGLISH III Session
1
Description
Writing prompt
Items
1
Testing Time
45 minutes 2 Multiple choice, passage-based and discrete Multiple choice, passage-based and discrete 36* 22* 40 minutes 40 minutes 3
Total 59 125 minutes
*The number of items in sessions 2 and 3 may vary for the English III test, depending on the form that a student receives.
US HISTORY Session
1 2 3
Total Description
Multiple choice Constructed response Multiple choice
Items
25 3 25
53 Testing Time
40 minutes 20 minutes 40 minutes
100 minutes 31
•
Test Administration Alerts
The daily access code is unique to each class and must be retrieved each day prior to testing. • • Teachers/Test Administrators must make sure that students with accommodations receive their accommodations during testing (i.e., correct test form, extended time, etc.).
• Students must exit sessions correctly to receive scores two school days after exiting the third session.
The secure browser must be closed after each student has finished testing and at the end of the testing day. – The administrator password to exit the secure browser is the same for the duration of the test administration. – This password is secure and must not be shared with
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students.
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• •
Test Administration Alerts ( cont’d)
Bandwidth requirements for US History are expected to be higher than other EOC tests.
– The test will include graphics, photographs, and maps. Recommendations for planning: – US History bandwidth requirements will be e-mailed to DTCs and District Technology Coordinators by Feb. 2, 2012 and included in the Technology Guidelines.
DTCs and District Technology Coordinators should work with their Internet Service Provider (ISP) to determine district bandwidth caps and options for making changes during critical times. Make sure the number of students testing concurrently at each school is limited to what the infrastructure can support. If possible, schedule US History testing during slower testing periods within the district.
• –
Types of EOC Tests System Reports
Standards-based reports (include scale scores and achievement levels) – – – Algebra I English II Geometry Biology • Raw-score reports (include number and percent correct) – English III ( Standards-based reports for English III will be available in September 2012.) • Field test reports (Include raw score for multiple-choice items only.) – US History
NOTE:
Reports from Previous Admin istrations are a vailable from the DTC, STC, and Teacher menus under the Reports tab.
•
Student-level Reports
In past EOC test administrations, DTCs have not had access to student level test results during testing. An enhancement is being implemented for May 2012, which will provide DTCs with direct access to a District-Level CSV Student Score File. • District Test Coordinators have access to district- and school level reports for all schools in their district. The following reports become available to the District Test Coordinator approximately three weeks after an administration.
– – – – – – Student Report Student Item Analysis Report Class Report School Report School CSV File
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District CSV File
Yearly Summary Reports (District Level)
• • Projected to be released in early August (Combine December and May administrations.) Available to District Test Coordinators only − District Summary Report − District Achievement Level Report − − − − − District Subgroup Report District Economic Status Report District Special Education Exceptionality Report District Test Accommodations Report District Subgroup CSV File
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Yearly Summary Reports (School Level)
• Projected to be released in early August (Combine December and May administrations.) • Available to District and School Test Coordinators – School Economic Status Report – School Subgroup Report – School Special Education Exceptionality Report – School Achievement Level Report
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School-level Reports
• • Reports available to STCs and Teachers during each administration – – – – Student Report Student Item Analysis Report Class Report CSV Student Score File (standards-based subjects only) School Test Coordinators have access to reports for their school only. • Teachers have access to reports for their students only.
– Reports are only available to teachers during a test administration and approximately one week after the administration ends.
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School-level Reports (cont’d)
• Reports available to STCs after each administration (standards-based only) – Student Report – Student Item Analysis Report – Class Report – School Report – School CSV File
Resource Material for Reports
• End-of-Course Tests Interpretive Guide – Describes all reports in detail – Available from home page, https://www.louisianaeoc.org
, under Instructional Resources tab • End-of-Course Tests System User Guide – Describes procedures for accessing EOC reports during and after the testing window and for accessing Student Test History
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– Available from DTC and STC menus under the Reports tab
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New System Features (December 2011)
• • • Added District CSV Upload feature Added STC Edit Class Roster feature Released new version of EOC secure browser – Windows v2.30.3
– Mac v1.23.0
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• Edit Class Roster − Function was created based on feedback from various STCs.
− Allows STCs to quickly review and update student rosters from a single screen.
o Search for students from a school roster, then add students to class rosters or drop students from class rosters.
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•
New System Features
(
May 2012)
Add Student CSV Score File to DTC menu – Allows District Test Coordinators to generate a CSV file with student scores (by subject area) • • • New DTC report with daily testing information – Summarizes testing information by school and subject (i.e., number of students registered, number of students tested) Enhancements to District CSV Upload Enhancements to Avery Labels and Student Rosters – Displays asterisk when students have assigned accommodations
•
New System Features ( cont’d )
(
May 2012)
Enhancements to Student Testing Environment – Allows students to use tab key to indent text when writing essays or answering constructed-response questions • Editing of Retester Classes – Allows STCs to change classes from daytime to nighttime
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• Added Multi-Race Ethnicity Category • Added Retest Classes for each subject area – Automatically populates potential retesters • Added a report that lists all Special Ed, Section 504, and LEP students that have NOT had accommodations assigned • Modified student testing environment – Moved resources and tools – Added an undo/redo feature for constructed response items –
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Added a message informing the student if his or her Internet connection is dropped
• CSV Grade File – Allows School Test Coordinators and Teachers to generate a CSV file similar to the class report • Technology Coordinator Menu – Allows District Technology Coordinators access to school scheduling and registration information via the EOC Tests system • Applied Algebra – Students in Applied Algebra course 160331 will receive an Applied Algebra form.
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•
Student Test History Function
Allows DTCs and STCs to search and display a student’s test history across EOC operational administrations. (Student Test History Reports can also be downloaded and printed.) – DTCs can search across all districts.
– STCs can search within their school.
• Allows DTCs to search for students who match a selected set of demographic information – State ID – Last name, first name, and district code • Allows DTCs to download a district history data file that contains student test histories associated with the district, including test histories for current and past students
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Student Test History Function (cont’d)
•
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Allows DTCs to merge student test history records based on a selected set of demographic information – Merge feature (DTCs only) is currently available during EOC test administrations and in between administrations. – Feature is
not
available immediately after an administration when administrations are closed, and history data is being captured. – Schedule time to complete merges between February 6 th – May 21 st
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•Student Test History (Search) −Scheduled to be available for May 2012 −STCs will have the ability to search the EOC test history database for students in the state (across all districts).
EOC Rescore Process
• Parents and students may request the rescoring of an EOC test if the test is high stakes (counts as part of the student’s graduation requirement), and the student’s scale score is within 10 points of the
Fair
achievement level.
• Additional information about the Rescoring Process, and the Request for Rescoring form can be found on the EOC Tests home page under Test Coordinator Materials tab.
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Summer Retest Administration
• Retest administration for Algebra I, Applied Algebra I, English II, Geometry, and Biology students – Potential retesters will be populated into the EOC Tests System.
– Reports for retesters will be available to the STC at the school where the student was
enrolled
during the school year.
– Student scores will be released two school days after all three test sessions are complete. June 18 –22 June 25 –29
Key Dates
Registration Window Testing Window
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Technology Strategies
• Develop a strong relationship between DTCs, District Technology Coordinators, Network Administrators, and STCs.
• Involve District Technology Coordinators and Network Administrators in assisting schools in EOC testing preparation.
• Assign a Technology Coordinator at each school and provide training, if necessary. • Make sure the School Technology Coordinator has contact information for the District Technology Coordinator/Network Administrator. •
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Establish a procedure for reporting technical issues to the District Technology or Test Coordinator.
•
General Technology Recommendations
Prepare computer labs/classrooms carefully and well in advance of the beginning of testing • Make sure all district and school personnel are aware of EOC testing dates and understand the impact of daily tasks on EOC testing – Video streaming – – Teleconferencing Uploading grade files – – Running reports Backing up data
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Technology Preparation
• • • The EOC Tests secure browser should be downloaded. – The old version of the EOC browser (copper-colored icon) should be removed and a
new
version must be downloaded to all computers that will be used for testing. The new version has a blue icon.
The Scalable Vector Graphics (SVG) Viewer should be installed. This is required to properly display the graphics in the EOC tests. (You can go to step 1 on the EOC home page to check the SVG viewer.) The contrast setting on computer monitors should be checked prior to testing. (You can go to step 2 on the EOC home page to check the contrast.)
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•
Technology Preparation (cont’d)
Computers should be tested using the EOC Tests compatibility script.
– This script allows you to check the configuration of each computer prior to administering the tests. •
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District and School Technology Coordinators should work with the network administrator to make sure labs are configured properly and security settings will not affect testing.
– Security software on each computer should be checked to ensure EOC is added as a trusted site.
– If using AVG security software, temporarily disable the identity protection and resident shield components.
District-level Technology Preparation
• Bypass the EOC IP address in the firewall (205.140.219.21).
• Disable content filters (temporarily). • Disable proxy servers, if possible (temporarily). • Disable server caching (temporarily). • Disable software that attempts to refresh desktop images or to capture student’s screens (Deepfreeze, Fortress, etc.).
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• Deactivate programs that block access to links to MP3 files.
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District-level Technology Preparation (cont’d)
• Prioritize the EOC Tests System so incoming/outgoing traffic is a high priority.
• Schedule district activities that could consume Internet bandwidth late in the day (large print jobs, grade uploading, video teleconferencing, etc.).
• Add a rule to the Internet filter to allow all hosts direct access to EOC (https://www.louisianaeoc.org). • Ensure that permissions are provided to the School Technology Coordinator so downloads (Adobe Flash, SVG viewer, etc.) are not blocked on lab/classroom computers.
• Access the EOCT System at
www.louisianaeoc.org
to visit the Welcome Page and complete the four steps under the heading
Preparing for Online Testing
on each computer used for testing.
• Computers should be tested using the EOC Tests compatibility script.
– This script allows you to check the configuration of each computer prior to administering the tests.
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School-level Test Preparation
• Avoid using wireless networks in labs/classrooms, if possible.
• Verify routers are working correctly and that bandwidth load is distributed appropriately. • Check cables in the labs/classrooms to ensure they are secure and are the correct type (ex: CAT5e is rated for 200 Mb/s and CAT 6 cables are rated for 1 Gb/s).
• Relocate power strips in the labs/classrooms so they cannot be easily “tripped ” by students kicking them during testing.
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School-level Test Preparation (cont’d)
• Check computers to ensure sound devices are enabled (not muted) and the volume is set at a medium level. • Ensure that lab/classroom computers are configured to minimize cheating. − Use manila folders or other visual barriers to prevent students from viewing other students’ computer screens.
• Ensure that each lab/classroom has a place to post important information.
– The daily access code – Instructions on how to properly exit a test session by clicking the exit button and
not
by turning the machine off or using Ctrl + Alt + Del
Technology Resources
• EOC Technology Guidelines – Available from the EOC Tests home page,
https://www.louisianaeoc.org
,
(under the Technology resources tab) • EOC Tests Help Desk – 866-810-1095 (available from 7:00 A.M.
–5:00 P.M. CT) –
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EOC Client Services
• • Each District Test Coordinator and Technology Coordinator is assigned a direct Pacific Metrics point of contact.
Direct technical support is provided to districts that experience major issues during testing.
– It is important that District Test and Technology Coordinators monitor the reopened test sessions report at the end of each testing day. • Tools are used to monitor the EOC Tests system and network traffic during testing.
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EOC Client Services
If a school experiences technical problems during EOC testing, the reporting protocol below should be followed within the school and district. Technical problems include, but are not limited to, problems connecting to the EOC Tests system, a lost connection to the EOC Tests server, the inability to load test items, and missing buttons.
Points of Contact
DTCs
: Contact your Pacific Metrics representative or the LDOE.
STCs
: Contact your District Test Coordinator or District Technology Coordinator.
Teachers/TAs
: Contact your School Test Coordinator.
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You may also contact the EOC Help Desk
866-810-1095 [email protected]
Graduation Waiver Requests
• For graduating seniors with disabilities (IEPs only) taking GEE or LAA 2 • A waiver request will NOT BE PROCESSED if all required documentation is not included in the request. It is the district’s responsibility to ensure all required documentation is submitted for each student. 65
• • •
Graduation Waiver Requests
DEADLINES FOR SUBMISSION
May 25, 2012
RESULTS SENT TO DISTRICTS
August 17, 2012 LPSS DOSS Deadline Wednesday, May 16, 2012 Student must have passed at least one test before the waiver can be submitted to LDOE.
Waiver requests only need to be submitted once in a school year. LDOE will check test scores of any student who was denied the waiver within the year.
Any waiver request submitted after the January deadline will be processed with the May submissions. 66
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• •
English II/English III EOC Field Tests
English II − One writing session (approximately 50 minutes) English III − One writing session (approximately 50 minutes)
English II/English III Field Test Key Dates
March 26 April 9 –20
Key Dates
Test Coordinators Manual available* Registration window April 4 Test Administration Manual available* April 13 Deadline for ordering Tests Read Aloud/Communication Assistance scripts *An Eng II/Eng III section will be included in the Spring 2012 Test Coordinators Manual and Test Administration Manual.
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Field Test Assignment
• Most schools will be assigned one field test. • Eng II FT will be assigned to approximately 33% of the schools.
• Eng III FT will be assigned to approximately 40% of the schools.
• US History will be assigned to approximately 33% of the schools.
• A small percentage of schools (7%) will have to administer both the Eng II and Eng III field tests.
− No student in these schools will have to take both of the field tests
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Field Test Participation and Notification
• • Schools
not
assigned the US History field test may participate in the test. − Students will have to be entered/uploaded into the EOC Tests system by the DTC/STC.
Assignments − Pacific Metrics will notify DTCs − DTCs will notify schools
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Additional Field Test Information
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• Accommodated Field Test Forms (English II, English III) – Online Large-print form – Tests Read Aloud/Communication Assistance Script – Braille form is
not
available for field tests.
• Student score reports will not be available.
Students
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Student Log-in Screen
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Student Oath Screen
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Student Test Center Screen
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Student Test Item Screen
Student Test Center Screen―Large Print
Student Test Center Screen―Tests Read Aloud
Hands-on Training
Please take the Hands-on Training Activities out of your folder.
Go to the EOC Tests Demonstration Site:
https://eocdemo.louisianaeoc.org/
Follow the directions on the Hands-on Training Activities to log into the system as a DTC, STC, Teacher, or Student.
We encourage you to work through all the activities, or you may focus on your specific user type.
79 Having trouble?
Work with a neighbor. Raise your hand for assistance.