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GET YOURSELF CERTIFIED! Certification for Workforce Professionals IAWP International Conference Richmond, Virginia June 9, 2008 Lorraine Faulds IAWP International Educational Development Committee Chair What is certification? According to the National Organization for Competency Assurances, certification is “the process by which a non-governmental agency or association grants recognition of competence to an individual who has met predetermined qualifications specified by that agency or association.” In other words… ..a designation earned by a person to assure that he/she is qualified to perform a task. The online Certification Guide, at www.certificationguide.com, lists 2,842 certifications in 22 different categories. 33% of professional organizations administer certification programs. There are even certifications for pet trainers, Tarot card readers, acupressurists, glassblowers, and cake decorators. “A portable credential builds credibility with the employer community and is valued across state lines and across various institutions of higher education and companies.” US Department of Labor Why so many? Two Reasons: Demographics (the population is expanding) and word of mouth do not work any more but a “global” certification does. Types of certification In order of development level and portability: wCorporate or Internal: Usually for just one company or department, usually short, simple to develop (ex. supervisor certificate) wProduct-Specific: Portable across locations but not across other products (ex. Microsoft Word Certificate) wProfession-Wide: Portable to all places, across all locations and all products (ex. Certified Public Accountant) Why should you get certified? (What’s in it for me?) Isn’t a college degree or years of experience (or a combination of both) enough to establish credentials? No, not all degrees or experiences are the same. Benefits of certification for employers: •Improved customer trust •Increase safety or compliance •Useful in making employment decisions •Continuing enhancement of skills Benefits of certification for employees: •Higher wages (bonuses, promotion, education assistance) •Recognition, prestige and competitive advantage over non-certified candidates •Enhanced employment opportunities •Protection of the general public from incompetent practitioners •Personal accomplishment which leads to increased confidence •Continued professional development •Keeps skills current •Shows individual initiative (certification is voluntary!) Careers Where Certifications are Vital Information Technology: Technology changes fast! Financial Management or Planning: Don’t you want the people who handle your money to be certified? Safety: 93% of those responsible for workplace safety in the US do not have a college degree in safety. Health Support: Health care is a hot field (3 million more health-related jobs in the next 4 years according to the National Healthcare Association) Human Resources: Economic and effective alternative to graduate school Careers Where Certifications are Vital (con’t.) Hospitality: Technology is changing in this field and certification helps keep workers up to date Internal Auditing: The numerous corporate failures and bankruptcy make this field expand Manufacturing: Especially for engineering management for which few college degrees are offered. Homeland Security: Technology and legislative changes require continuing education promoted by certification; certification helps other public safety workers to cross-over to homeland security Training and Instructional Design: Technology (online training especially) creates a huge need for tech-savvy training and instructional developers A credentialing program should: Be relevant…to the demands of your profession. Be based on outcomes…that prove your skills and knowledge. Have a duration…until you can recertify. 5 Steps to Selecting a Certification 1. Identify your employment goals. 2. Consider the amount of resources you’re willing and able to spend. (Time to study or test, money, effort/energy) 3. Make a preliminary list of certifications to research. www.certifyguide.com is a good place to start. 5 Steps to Selecting a Certification (con’t.) 4. Research the real-world potential of the certification. Marketing materials are a starting point; ask current certification holders. Questions you should ask about a certification during your research: wWhat is the reputation of the issuing organization? wDo the benefits of the certification justify the cost? wWhat are the requirements and costs for recertification? wAre their educational or experiential requirements? wIs the certification national in scope? Or even recognized outside the US? 5. Evaluate and select. And the winner is… Workforce Professional Certifications wGlobal Career Development Facilitator wNational Association of Workforce Development Professionals (NAWDP)’s Certified Workforce Development Professional wDynamic Works Institute’s National Workforce Professional wMaryland Institute for Employment and Training Professionals’ Certified Workforce Development Professional wMissouri Association for Workforce Development Professional Certification wIAWP’s Certified Workforce Specialist These are just some of the national certifications. There are probably more and there are many state certification programs. Global Career Development Facilitator (offered by several vendors) Pricing varies; good for 5 years; 75 hours of professional development to recertify GCDFs must have a combination of education and work experience as specified in the credential guidelines: --graduate degree plus an estimated one year of career development work experience; --bachelor's degree plus an estimated two years of career development work experience; --Two years of college plus an estimated three years of career development work experience; or --a high school diploma/GED plus an estimated four years of career development work experience. Global Career Development Facilitator (GCDF) (con’t.) In addition to the education and work experience, persons who want to become GCDFs must complete an approved CDF curriculum that includes 120 hours of classroom training and field experience. GCDFs are bound by a code of ethics. Training is available online and from several private vendors. A plug for partnership… IAWP has partnered with ReadyMinds (www.readyminds.com/cdf) to offer Distanced Credentialed Facilitator (DCF) online training. This training “increases skills in delivering facilitation services via distance technologies.” Partipants must have a GCDF certification or hold a Masters degree and have 2,000 hours of career development experience. Training is availabe 24/7 and is self-paced (one year to complete). Cost is $395. ReadyMinds will make a monetary donation to the IAPES Foundation, Inc. for each participant referred by IAWP. NAWDP Certified Workforce Development Professional (CWDP) (www.nawdp.org) $75 member/$150 nonmember fee (for 3 years); renewal $50 (good for 3 years), 60 hours of professional development The CWDP is a nationally recognized credential for individuals who have demonstrated they have the education, training, experience and expertise to provide the highest quality services to our nation's job seekers and businesses. The CWDP requires the following: --Education plus experience --Self-assessed competencies (in 10 topics) --Professional Affiliation --References --Adherence to a Code of Ethics NAWDP CWDP (con’t.) After being accepted as a CWDP, individuals can apply for an Endorsement to their CWDP in one or more of four specialty areas. wBusiness and Employer Services wJob Seeker Services wManagement Services wYouth Services Dynamic Works Institute (www.dynamicinstitute.com) $50 for each course, $100 exam fee Dynamic Works Institute, Inc. is a training institute for the workforce industry which launched an e-learning initiative in 2000 and has since grown to become one of the most successful professional development training tools in the industry. Dynamic Works Institute provides asynchronous (self-paced) and synchronous (live, real-time) online learning, distance learning, and on site learning opportunities and certification programs to professionals and partners in the workforce system. Dynamic Works Institute (con’t.) wBusiness & Employer Services (7 courses) wCore Skills (11 courses) wJobseeker Services (6 courses) wNational Workforce Professional (in 3 levels, called tiers) Tier 1 (13 courses) Tier 2 (14 courses) Tier 3 (17 courses) Requirements: --Pass exams (passage rates and test lengths vary; tests are given online (unproctored)) --Fees Maryland Institute for Employment and Training Professionals (www.mietp.org) wGlobal Career Development Facilitator (GCDF) (online $1,995) wCertified Professional Resume Writer (CPRW) ($525) wDependable Strengths Facilitator: Teaches “high-level case management by helping the customer realize his/her full potential”) wCertified Workforce Development Professional (CWDP), including endorsement areas (this is NAWDP’s certification) Missouri Association for Workforce Development Professional Certification Program (www.mo-awd.org) $50 for three years; renewal (for three years) $50 (60 hours of professional development) The MAWD certification model was built to be compatible with the NAWDP certification model. While MAWD certification doesn't automatically lead to NAWDP certification yet, if you are certified in one it will make getting certified in the other much easier. Missouri Association for Workforce Development Professional Certification (con’t.) Exam Option: 70% to pass a test on five competency areas, plus professional affiliation, references, Code of Ethics Assessment Option: Education and experience, self-assessment of competencies, supervisor/peer assessment of competencies, references, professional affiliation, Code of Ethics Specialties for both options: Customer Services and Administrative Services IAWP Certified Workforce Professional (CWS) Started in June 2007; 5 certified as of June 1, 2008 There are four (4) requirements: wEducation plus experience wProfessional membership wWPDP Master designation wProfessional references IAWP CWS (con’t.) 1. Education plus Experience --Master’s Degree with two (2) years current experience OR --Bachelor’s Degree with three (3) years current experience OR --Associate’s Degree with four (4) years current experience OR --High School Diploma or GED with five (5) years current experience 2. Professional Membership The applicant must have maintained membership in IAWP for the previous two (2) consecutive years or have similar membership in another workforce development professional association for the same time frame. IAWP CWS (con’t.) 3. IAWP Workforce Professional Development Program (WPDP) Candidates must pass all four (4) WPDP competencies (History of Workforce Development, Business & Jobseeker Specialist, Unemployment Insurance Specialist, and Labor Market Information Specialist). The WPDP is currently available in a hardcopy version, but an electronic/online version is being developed. 4. Professional References The candidate must submit two (2) letters of reference: one from an immediate supervisor, and one from another person within the workforce profession who can attest to the individual’s experience, knowledge and skills. IAWP CWS (con’t.) CERTIFICATION PERIOD Certification is valid for three years from time of approval. Individuals may apply for recertification every three (3) years as long as they can show proof that they are still employed in a workforce development profession and provide proof that they have completed at least 100 hours of professional development training since their last certification. IAWP CWS (con’t.) APPLICATION PROCESS The official application form must be completed legibly and sent to the IAWP Administrative Office with the required documentation and fees as noted. Applications will be reviewed by the IAWP Review Committee within two (2) months of receipt. Approved applicants will be notified within two (2) weeks of completion of review by way of a certificate and letter of congratulations. IAWP CWS (con’t.) FEES Certification The application fee is $50 and is not refundable. If the application is not accepted, you can reapply within six (6) months for no additional fee. Re-certification (every three (3) years) Applicant must be able to prove 100 hours of professional development. The reapplication fee is $50. Comparison (see readable handout ) A COMPARISION OF WORKFORCE PROFESSIONAL CERTIFICATION PROGRAMS Program Name Global Career Development Facilitator (GCDF) Designating Authority Website Center for Credentialling & Education (CCE) www.cce-global.org Certified Workforce Development Professional NAWDP www.nawdp.org National Workforce Professional Certified Workforce Development Professional Workforce Development Professional Dynamic Works Institute www.dynamicinstitute.com Maryland Institute for Employment & Training Professionals www.mietp.org Missouri Association for Workforce Development Professionals www.mo-awd.org Certified Workforce Specialist IAWP www.iawponline.org Qualifications Fee $100 (+$25 annual Education+experience, complete maintenance CDF curriculum, code of ethics fee) Education+experience, professional affiliation, self$75 assessment, references, code of members/$150 ethics nonmembers Courses $50 each; $100 Online testing, fee exam fees Uses NAWDP's certification Exam or assessment (self & peer), education + experience (for assessment option only), references, professional affiliation, references, code of ethics Education + experience, professional membership, WPDP Master designation (4 exams), references same as NAWDPs Time Recert National or Fee Prof Dev Int'l. 5 years $50 75 hrs International 3 years $50 60 hrs none none none National same as same as same as NAWDPs NAWDPs NAWDPs $50 3 years $50 $50 3 years $50 60 hrs 100 hrs International CONCLUSION The importance of professional development can't be overemphasized, especially in a field as vital as workforce development. Only by continually arming yourself with the latest research, techniques and knowledge can you hope to stay effective in your career. Questions? Lorraine Faulds IAWP International Educational Development Committee Chair [email protected] 803-737-2714