Transcript Slide 1

Monitoring & Evaluation
African Health Policy Network
Jacqueline Stevenson
Community Network Officer
November 2011
This workshop was developed by a
partnership of organisations, as listed here.
Voice4Change
African Health Policy Network
Manchester BME Network
Warwickshire Race Equality Partnership
Race Equality Foundation
Bucks Consortia
A national voice for the Black and
Minority Ethnic voluntary and
community sector
Introduction
• Discuss objectives
• Discuss learning outcomes
• Introduction participants & organisation
• Icebreaker: Super power
Section 1: Objectives
• Improved knowledge and understanding of monitoring and
evaluation
• Understanding of the benefits and purpose of carrying out
monitoring and evaluation
• Understanding of a range of tools and methods to use to
carry out monitoring and evaluation
• Greater confidence to implement monitoring and
evaluation in your organisation
(© Charities Evaluation Services 2009)
Section 1: Learning Outcomes
• Increase knowledge and understanding of monitoring and
evaluation.
• Increase knowledge of a range of practical tools and
techniques for supporting monitoring and evaluation work
in frontline organisations.
• Increase confidence in giving advice and support to
frontline organisations on monitoring and evaluation.
Monitoring & Evaluation
“Monitoring is the routine and systematic collection of
information against a plan. The information might be about
activities, products or services, users, or about outside
factors affecting the organisation or project.” (Taken from
Performance Improvement: a handbook for mentors, The
Performance Hub) “The routine, systematic collection of
information for the purpose of checking your project’s
progress against your project’s plans”
(© Charities Evaluation Services 2009)
Monitoring & Evaluation
“Evaluation is about making judgements about the value of
any component part of an organisation or its products,
services or benefits, or about the organisation as a whole.”
(Taken from Performance Improvement: a handbook for
mentors, The Performance Hub)
“Using monitoring and other information to make judgments
on how your project is doing” (© Charities Evaluation
Services 2009)
(© Charities Evaluation Services 2009)
Why is Monitoring and Evaluation important?
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Reporting to funders and investors.
Demonstrating achievements to your stakeholders.
Getting new ideas.
Improving your performance.
Allows you to make informed decisions.
Shows if you are achieving what you set out to do.
Shows where you can improve.
Justify your work and your worth.
Maintaining equality and diversity.
Why is it important?
Learning & development
Accountability
Fresh thinking,
improve
performance,
show
effectiveness.
Users, staff,
trustees,
volunteers,
community,
funders,
Charity
Commission,
etc.
Successful monitoring
• “build simple, user-friendly monitoring systems into
everyday activities, collecting data at the most natural
point
• get commitment from those collecting the information, by
explaining why they are doing it
• make sure that everyone responsible for monitoring has
clear and consistent guidelines
• make sure that monitoring records are completed fully
and accurately
• give people collecting the information feedback on the
results of their monitoring, and how it is being used to
make the organisation more effective
• check that the project is not collecting the same piece of
information more than once.”
(© Charities Evaluation Services 2011)
Five step approach
Step 1: What are your aims?
Step 2: What are your objectives?
Step 3: What are your performance indicators?
Step 4: Monitoring – how well are you doing?
Step 5: Evaluation – what change have
you made?
The Program Logic Model
Your intended
results
Your planned work
inputs
process
outputs
outcomes
impact
Aims and Objectives
Aims are
planned
areas of
change you
are trying to
achieve.
Objectives
describe the
planned
areas of
activity by
which you
are going to
achieve your
aims.
Language for aims and objectives
To describe aims, use words like:
To enable…
To increase…
To improve…
To reduce…
To describe objectives, use words like:
To provide…
To run…
To support…
To set up…
To offer…
Can you see the change?
Source of image: Wikipedia
Exercise
Programme Logic Model
Output indicators
Outcome indicators
Data collection methods
• Evaluation reports
• Presentations
• Informal communications –
e.g. Telling people you meet
• Training events
• On the internet, e.g..
Your website
• Videos / audio
• Drama, e.g., role-play
different perspectives
• Newsletters – yours or others
• Meetings, seminars,
discussions groups
and conferences
• Displays or posters
• Press releases
Ways of sharing findings
• Membership forms
• Members survey
• Contact forms
• Research reports – own and others
• News articles
• Community feedback reports
• Funders feedback
Who will see your information?
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Service users
General public
Funders
Potential funders
Public authorities
Potential clients
Partner agencies
P.P.V.C sector organisations
Charities Commission
Funders
Thank you
Contact :
Jacqueline Stevenson
Email:
[email protected]
Telephone:
020 7017 8915
Website
www.ahpn.org