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2009 Workers’ Compensation Update National Council of Self Insurers Annual Meeting May 18, 2009 Ken Martino President and CEO Broadspire Services, Inc.

Discussion Topics

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Latest Industry Numbers Economy: Implications for Workers’ Compensation Future: Issues/Trends Questions 1

Latest Industry Numbers

Indemnity severity continues to grow; projected 5% increase in 2008

»

Average wage payments show downward trend (-1.4%)

» »

Moderating wage gains may dampen increase in indemnity severity Permanent impairment rating calculations remain a challenge in the award process 2

Workers’ Compensation Indemnity Claim Costs Continue to Grow Accident Year

2008p: Preliminary based on data valued as of 12/31/2008 1991-2007: Based on data through 12/31/200/, developed to ultimate Based on the states where NCCI provides ratemaking services, including state funds Excludes high deductible policies © Copyright 2009 NCCI Holdings, Inc. All rights reserved.

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Latest Industry Numbers

Average medical severity continues to grow; projected 6% increase in 2008

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Mix of medical services by size of claim matters

» » »

Pharmacy cost and utilization continues to be a challenge in workers’ compensation Hospital costs are on the rise; concerns about the new economic equation The use of medical networks in workers’ compensation has reached a crossroad 4

Workers’ Compensation Cost Trends — Growth Continues in 2008 Accident Year

2008p: Preliminary based on data valued as of 12/31/2008 1991-2007: Based on data through 12/31/200/, developed to ultimate Based on the states where NCCI provides ratemaking services, including state funds Excludes high deductible policies © Copyright 2009 NCCI Holdings, Inc. All rights reserved.

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Workers’ Compensation Lost-Time Claim Frequency Continues to Decline Accident Year

2008p: Preliminary based on data valued as of 12/31/2008 1991-2007: Based on data through 12/31/200/, developed to ultimate Based on the states where NCCI provides ratemaking services, including state funds Excludes high deductible policies © Copyright 2009 NCCI Holdings, Inc. All rights reserved.

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Economy: Implications for Workers’ Compensation

Frequency during a recession*

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Frequency declines in a recession are related to lack of job creation, rather than job destruction Moral hazard does exist but is tempered by a lack of job creation Rebound effect in claim frequency after a recession from expansion (creating jobs at existing establishments) rather than openings (new establishments) * According to a recent NCCI study on workplace injuries and job flows 7

Cyclical Pattern of Job Creation and Job Destruction

Note: Recessions indicated by gray bars Source: Davis, S.J., R.J. Faberman, and J. Haltiwanger (2006)”The Flow Approach to Labor Markets: New Data Sources and Micro Macro Links,” Journal of Economic Perspectives 20(3), pp. 3-26 © Copyright 2009 NCCI Holdings, Inc. All rights reserved.

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Economy: Implications for Workers’ Compensation

Medical severity and duration will likely increase

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Difficulty in return to work Uncertainty for injured workers

Wages and medical » »

Frequency of medical treatment Adjustments in state systems 9

Medical Claim Costs Increased During Prior Recessions Accident Year

2008p: Preliminary based on data valued as of 12/31/2008 1991-2007: Based on data through 12/31/200/, developed to ultimate Based on the states where NCCI provides ratemaking services, including state funds Excludes high deductible policies © Copyright 2009 NCCI Holdings, Inc. All rights reserved.

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Future: Issues/Trends

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Demographics

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Obesity

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Aging workforce

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Staffing challenges Technology

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Predictive modeling

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Self-service Healthcare reform 11

Demographics: Obesity In every state (except Colorado), more than 20 percent of the adult population is obese

Source: Centers for Disease Control and Prevention, Behavioral Risk Factor Surveillance System www.cdc.gov/Features/dsObesity

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Demographics: Obesity The most obese workers file twice as many workers’ compensation claims as healthy-weight workers Lost workdays per 100 FTEs 200 180 160 140 120 100 80 60 40 20 0 5.53

40.97

5.80

14.19

7.05

60.17

8.81

75.21

10.80

11.65

183.63

14 12 10 Claims per 100 FTEs 117.61

8 6 4 2

Source: Ostbye, T.,

et al

, “Obesity and Workers’ Compensation,”

Archives of Internal Medicine

, April 23, 2007

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Demographics: Obesity Workers’ compensation claim costs are 6.8 times higher for the most obese workers $70,000 $60,000 $50,000 $40,000 $30,000 $20,000 $10,000 $0 Medical claim costs Indem nity claim costs

Source: Ostbye, T.,

et al

, “Obesity and Workers’ Compensation,”

Archives of Internal Medicine

, April 23, 2007

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Demographics: Age The fatality rate for workers 65 and older is accommodate the surge in older workers.

triple that of workers age 35 – 44. The workplace of the future will have to be redesigned to Fatal work injuries per 100,000 workers (2006) 12 10 8 11.2

6 5 4.2

3.7

4 3.3

2.8

2.7

2 0.9

0 16-17 18-19 20-24 25-34 35-44 45-54 55-64 65+

Source: U.S. Bureau of Labor Statistics, U.S Department of Labor; Insurance Information Institute

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Demographics: Age Older workers have more lost time from work due to injury or illness 14 12 Median days away from work (2005) 10 8 Age 65+ workers median lost time is 50 percent greater than workers age 35 - 44 8 10 11 6 2 0 6 4 4 4 16-19 20-24 25-34 35-44 45-54 55-64 12 65+

Source: U.S. Bureau of Labor Statistics, U.S Department of Labor

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Future: Issues/Trends

Technology

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Predictive modeling is maturing due to advances in hardware and software

Underwriting Claim Medical »

Will self-service ever come to workers’ compensation?

2000: 41.5% of Americans were online 2008: 82% of Americans were online

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Future: Issues/Trends

Healthcare reform

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Blending public and private financing programs to provide coverage

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Includes exclusions on pre-existing conditions, investing in prevention services, reducing drug costs and cutting administrative costs

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States will be very protective of the intrusion on their workers’ compensation systems 18

Questions ?

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