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To find out more about the Service please contact one of the following staff: •Carolyn Jones, Information & Advice Officer on 02920 867447 Pilot Project Integrated Service for Children with Additional Needs (ISCAN) •Glenice Robinson, ISCAN Manager on 02920 849765 •Bev Lane, ISCAN Project Manager on 01443 866697 A Guide for Professionals This leaflet can be provided in another format or language on request What is ISCAN? A new multi-agency approach to working together to provide coherent services for children with complex additional needs and their families Children and their families will be central to the service; Education, Health, Social Care and Action for Children will work in partnership, plan and review assessment and intervention jointly – using a Team Around the Child (TAC) model; A lead professional will co-ordinate contact and meetings and provide a single friendly point of communication for the family; The TAC will plan actions and review outcomes with the child’s parents/carers. These will be recorded using a Family Support Plan. Key Elements of ISCAN continued Aims of ISCAN To: •ISCAN Multi-Agency Meeting/Panel meet weekly to determine lead professional and review and monitor case management •Provide a “One stop shop”, accessible point of contact with professionals •Lead Professional undertakes initial information gathering assessment using standard format •Deliver an effective and trusted service for families’ and professionals •Lead professional establishes Team around the Child (TAC) and co ordinates meetings to involve parents/Carers •Provide clear outcomes for children and families •Meetings to be held at venues convenient to the family •Ensure better planning for transitions •TAC develop and implement Family Support Plan to include coordinated additional professional assessment and actions •Work with ‘harder to engage’ families as early as possible •Outcomes and impact reviewed and monitored through the ISCAN Multi-Agency Panel •Chair of ISCAN Multi-Agency Panel reports progress/issues to the project board monthly meetings •Alleviate stress on children and families •Provide clarity of the pathway, endings and beginnings •Miss fewer children/provide appropriate support •Work within a clear service structure with a common understanding of the issues •Ensure value for money through reduced duplication •Enhance effective commissioning, forecasting and intelligence •Improve partnership working Who will be involved in ISCAN? Health •Therapies •Child and Adolescent Mental Health •Portage Key Elements of ISCAN •ISCAN referral form – standard form to be used for all referrals for children where there are concerns about complex additional medical, health, social and/or learning needs •Health Visitors •Hospital and Paediatric Nurses •Paediatricians “Front door” at the Caerphilly Children’s Centre for receipt and management of referrals Social Care •Social Workers •Child Care Support Workers •Central database with shared access by agencies involved Education •Educational Psychologists •Additional Learning Needs Service •Agreed information sharing protocol in line with WAG requirements Action for Children •Key working Service •Information & Advice Officer •Administration •Family contact initially to confirm referral and information provided – Action for Children Information and Advice Officer