Transcript IT Briefing Agenda 9/16/03

Information Technology at Emory
IT Briefing Agenda 4/21/05
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SPAM Update
Manage IT Update
Manage IT Demo
Web Architecture
NetCom Update
Information Technology Division
Technical Services
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Alan White
Karen Jenkins
Al Shelton
Theresa Goriczynski
Paul Petersen
Information Technology at Emory
SPAM
Update
Jay Flanagan
Security Team Lead
Tech Services / ITD
Information Technology at Emory
Exchange Training
• June 6, 7, and 8 ($975)
• New Horizons facility
• Customized training for desktop support
specialist
• Includes modules from:
– Implementing and Managing MS Exchange 2003
– Troubleshooting MS Exchange 2003
– Receive full copies of both training materials
• Contact
– [email protected] (x7-4840) for more
information and to register for the class
Information Technology Division
Technical Services
Information Technology at Emory
Manage IT
Update &
Demo
Karen Jenkins
Andrew Kincaid
Al Shelton
Information Technology at Emory
Manage IT Status
• Data import
CTI information (100%)
Person data (100%)
Location data (100%)
– Magic data (0%)
• Assignment matrix
CTI assignments (100%)
Location assignments (100%)
LDAP integration (100%)
• Interface (~90%)
Information Technology Division
Technical Services
Information Technology at Emory
Phase 1 Schedule
• Out of the box help desk module
functionality - March 31st
• Development “playground” for ITD
and campus - April 1- May 4th
– Modification requests submitted using
the Change Log
• Cut-over – May 18th!!
Information Technology Division
Technical Services
Information Technology at Emory
Testing & Input
• Please provide input and testing
assistance
• Download client (ManageIT.EXE) from:
– http://software.emory.edu/techtools
• Can also test using the web interface
– http://devremedyweb.service.emory.edu/arsys/home
– Netscape v7.2
– Firefox v1.0.2
– IE v6.0 (Windows only)
Information Technology Division
Technical Services
Information Technology at Emory
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Questions
Information Technology Division
Technical Services
Information Technology at Emory
Web
Architecture
Theresa Goriczynski
Systems Team Lead
Tech Services / ITD
Information Technology at Emory
New Web Hosting
Infrastructure
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Red Hat Enterprise 3
Cold Fusion 7
JDK 1.42 (as part of CF)
Apache 2.0
PHP 4.3
Load-balanced via Netcontinuum
Information Technology Division
Technical Services
Information Technology at Emory
New Web Hosting
Infrastructure
• Target dates
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Oak-dev: May 16
Oak-prod: May 31
Maple-dev: June 20
Maple-prod: June 30
More details to come in the next few weeks as
we move forward with the install and
configuration…
Information Technology Division
Technical Services
Information Technology at Emory
NetCom
Update
Paul Petersen
Manager, Data Operations
Network Communications
Information Technology at Emory
New Wireless
Technology
A Status Report & Road Map for
Wireless Technology at Emory
University
April 21, 2005
Information Technology at Emory
Agenda
• Wireless at Emory
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Current Status of Wireless on Campus
Current Implementation Issues
New Wireless LAN Switch Implementation
Advantage of New Wireless LAN Switch
Technical Issues with New Technology
Impact of New Technology on Customers
Information Technology Division
Technical Services
Information Technology at Emory
Wireless Status
• Deployed Sites
– Approximately 20 different locations
– Including 3 Outdoor sites
– Over 175 APs Operational and in use
• Usage
– Consistently more than 200 users each day
• Mixture of Colubris and Aruba APs
Information Technology Division
Technical Services
Information Technology at Emory
Current Implementation
Issues
• Roaming
– Roaming from one building to another breaks VPN
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No Guest Access
WPA
Backend Network Issues (VLANs, etc.)
Management Issues
Scalability
Information Technology Division
Technical Services
Information Technology at Emory
Wireless LAN Switch
Technology
• Ease of Deployment
– No VLANs required to get virtual networks
– No specific AP configuration required
• Ease of Management
– RF management
– Client Management
– AP Management
• Flexible Configurations
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Authentication
Networks
Security
Guest Access
Information Technology Division
Technical Services
Information Technology at Emory
WLAN Switch Diagram
Information Technology Division
Technical Services
Information Technology at Emory
WLAN Switch Diagram
Information Technology Division
Technical Services
Information Technology at Emory
Discussion: New Technology
Technical Issues
• Migrating from old to new technologies
– Prove the new technology before older
technology is replaced
• Service implementation changes
– VPN Login looks the same for users
– WPA will be available with Aruba installs
– Working on a Guest Access strategy
Information Technology Division
Technical Services
Information Technology at Emory
Discussion: New Technology
Customer Impact
• Changes in Client Login Setup and
Procedures
– VPN login is exactly the same
– WPA & Guest Access will be available
• Will need to be documented
• Challenges
– Mixture of Old and New Technology
Information Technology Division
Technical Services
Information Technology at Emory
NetCom
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Questions
Information Technology Division
Technical Services
Information Technology at Emory
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Questions
Information Technology Division
Technical Services