Transcript An Introduction to Student Services

Student Services
and student
support
Student Services
[email protected]
The student support network
Student
Services
Student support
and guidance or
personal tutors
Accommodation
Student
Staff in your
academic
department
Information
Services
Student Services
[email protected]
Students’ Union
Friends and
coursemates
Student Services
• We are a university department, separate
from the school dedicated to providing
student support.
• Students can come to us in complete
confidence about anything.
• We have offices at each site.
• If we can’t help, the chances are we know
someone who can.
Student Services
[email protected]
Student Services
• We provide free, professional support to all
University of Brighton students.
• All advice is tailored to your individual needs
and is impartial.
• Any help we provide does not affect your
academic record.
Student Services
[email protected]
Some examples:
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I want to find a part-time job.
Where can I find local childcare?
How can I learn to take better lecture notes?
I need to extend my student visa.
How can I get more involved in the local community?
My housemates are driving me up the wall.
I’ve run out of money.
I’ve got flu and my essay is due in tomorrow.
I think I’m on the wrong course.
I feel desperately lonely and don’t have anyone to talk to.
Where can I find Halal meat locally?
My tutor thinks I might be dyslexic.
Student Services
[email protected]
We have seven services
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Career centres
Chaplaincy
Childcare
Counselling and wellbeing
Disability and Dyslexia Team
Health care
Student Advice Service
Student Services
[email protected]
Careers Centres
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Careers counselling appointments
Career development workshops within courses
Careers information, linked to courses
Employer events, careers fairs, support finding work
after graduation
• Job Workshop – part-time and graduate vacancy
service
• Active Student volunteering
• www.brighton.ac.uk/careers
Student Services
[email protected]
Chaplaincy
• Pastoral care and support for those
of all faiths and of no faith
• Opportunities for worship, social
events, choir
• Pilgrimages and retreats
• Community outreach projects
Student Services
[email protected]
Childcare
• Two university nurseries offering
flexibility, good value and support for
student parents with kids aged 2-5 years
• Help with networking and funding
paperwork
• OFSTED ‘outstanding’ accredited
Student Services
[email protected]
Counselling and wellbeing
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Confidential personal and emotional support
Academic or non-academic issues
Provides opportunity to explore issues
Different counsellors available, with
knowledge of specific subjects to suit
individual requirements
• Health and wellbeing initiatives
Student Services
[email protected]
Disability and Dyslexia team
• Confidential information, advice and
support with specialist staff
• Advice on Disabled Students’ Allowance
and liaison with funding authorities
• Diagnostic testing and needs assessment
• Liaison with academic departments for
variations of assessment and teaching
• One-to-one tuition and academic support
• Study support sessions
Student Services
[email protected]
Health services
• Local GP service available at Moulsecoomb
and Eastbourne sites, links to other local
services
Register with a doctor now!
• Get vaccinated
• Health information and advice
• Sexual health services, drug and alcohol
advice: UNISEX
Student Services
[email protected]
Student Advice Service
• Advice on student funding, budgeting, debt
counselling
• Additional funding: Access to Learning fund (ALF),
bridging loans, benefits, tax credits etc
• Soon to be launched online Money Matters :
www.brighton.ac.uk/moneymatters
• International student support – culture shock and
personal issues as well as immigration and VISA
advice
Student Services
[email protected]
Who do we help?
• It is a relatively even gender split on who uses
the services.
• The majority of our users across our services
(77–87%) are undergraduates.
• Far fewer part-time students use our
resources (on average between 5–22%) across
the services.
Who do we help?
Counselling
• The highest proportion of students accessing the
counselling service comes from the School of Health
Professions (14%).
• A disproportionately high age group accessing
counselling is the 21–24 year-old group (44%) which
comprises 17% of the university population.
Who do we help?
Careers
• The highest uptake of advice from the Careers service comes
from Education (14%), Brighton Business School (12%),
Environment and Technology (12%).
• Our highest users are from year 1 (45%) followed by years 2
(27%) and 3 (24%)
• Some schools make virtually no use of the Careers service:
Arts & Architecture, CENTRIM and CLT amongst the lowest.
Who do we help?
Student Advice Service (formerly Welfare)
• 65% of our home/UK students and 30% of our
overseas students have accessed the Student
Advice Service.
Who do we help?
Disability and dyslexia
• 9% of the university population has a declared
disability. Of this number, 95% access the DDT
services.
• Our two highest user groups come from SNAM and
Arts and Communications (each comprising 11% of
the DDT client base across the university).
*Figures from 2007–08
Where to find us
– Moulsecoomb
Where to find
us – Grand
Parade
Where to find
us – Eastbourne
Trevin Towers
Student Centre,
Welkin site.
Where to
find us –
Falmer
You can also find us on studentcentral:
All our services are listed in
the Student Life section
Student Services
announcements
appear here
ASK Study Guide
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Available on studentcentral
Guidance on study techniques
Study support workshops throughout the year
Other workshops
– computing skills
– English language support for international students
Other work we do:
• Equal opportunities and diversity
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Harassment policy
Drug and Alcohol policy
Disability Discrimination Act
Student Mental Health Policy
Student Services
[email protected]
Our strategy
• Embedding personal development and
support for learning (linked to our areas of
expertise) into the curriculum
• Closer liaison with schools
• Issue-based not department-based
• Key referral points – staff!
• Gather feedback on our services and on wider
student issues
• Quality service provision – Matrix standard
Student Services
[email protected]
Key projects
• Better student induction
• ‘On the Right Path?’ website
www.brighton.ac.uk/ontherightpath
• Look after yourself!
• Money Doctors projects – to improve financial
capability of students
• Mental health/diversity awareness
• Promotion to staff/parents/key referrers
Student Services
[email protected]
Contact us
Student Services, Manor House,
Moulsecoomb Place, Brighton, BN2 4GA
01273 642895
[email protected]
www.brighton.ac.uk/studentlife
Student Life on studentcentral
Question time!
Student Services
[email protected]