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BMAC Meeting Administration Conference Room Presented by BRC August 30, 2011 2010-2011 Winter Recap Winter 2010-11 Key Messages Fourth Quarter “Breckenridge for the Holidays focused on Driving business for Dec. First Quarter “Breckenridge Events “,” $100 Cash” Second Quarter “Spring Fever” Winter 2010-11 cont. Marketing Mix National Mkts. Long Form TV, online rich media Front Range print radios TV to support events Winter 2010-11 PR Winter Highlights: For snow sculpture 5min TV “Live in mkt.” Marketing combined w/PR media tour (pitched by BRC) resulted in over 20 hits in markets including San Francisco, Dallas, Houston, Grand Rapids, Connecticut, Tampa, Cincinnati and others. Notable coverage included snow sculpture in Parade (slideshow was recently chosen as an editor’s pick) and Chicago Tribune; town and resort featured in Austin-American Statesman. Top line results Occupancy (Nov-April) – Up 2% overall March 6%, April -5%, Feb -2% ADR (Nov-April) – -1% overall March 4% Accommodations Tax (Jan-April) – 3.7% Overall (short term 5.7%) Top line DMO Results (Jan-April) GoBreck.com landing page visits – 55% Unique web visits – 48% Group Leads/Potential Rev – 118%/120% ($80k) Key considerations from Winter 2010-11 Significant loss in Britain, Aspen top search destination 2nd year Spring Fever, Easter April 8, 2012 Back to more traditional DMO effort, longer term, 3-5 year plan 2012 STR-1.7% Occupancy, 6.8% ADR, 8.6% RevPar Consumer Decision Process Awareness Consideration Engagement Conversation Retention Trends,Caveats & Assumptions CTO focusing on TX, IL & Midwest Mtrip: inconclusive data as of 7/31/11 BSR vertical the frequent destination Skier, vertical markets 2011-12 Key Winter Strategies Strengthen Breckenridge brand – Proprietary/exclusive, brand tool kit Inspiration/consideration – Longer lead time, prime markets individuals can not, affluent traveler Focus on “need times” vs “protect prime seasons” with direct efforts Enhance established events Consumer Ski Shows All shows BRC booth, Go Breck.com “Official Tourism Bureau of BRECKENRIDGE” – purchasing new 10x10 display booth, co-op with BRC lodging and ski shop partners Boston Ski & Snow Expo 9/9-14 Fort Lauderdale Ski & Snow Expo 9/29-10/3 London 10/19-24 Daily Mail Ski Show – Co-op in Colorado section w/ CTO, CSCUSA, Vail Resorts and other Colorado resorts – Re-establish and develop relationships with Black Diamond Films, British Airways Snow & Rock thru marketing and PR efforts Denver Ski & Snow Expo 11/4-6 Chicago Event – TBD - w/ Mkt & PR Groups/Meetings and Conferences Greens and Gold FAM trip for Mtg Planners 9/29-30 SGMP Annual Conference, 10/7-9 IMEX Conference in Las Vegas, Inc and Corp 10/10-13 Team BRECK Sales Blitz, Denver, 11/2-3, Client Happy Hour in Denver at Vita Restaurant Destination Colorado Front Range Trade Show, 12/6 First Quarterly Newsletter out to all Meeting Planners in database early October Events Oktoberfest Three-Year Sponsorship with Paulaner Attendance Goal - 40,000+ Increase Revenue Expanded Footprint Additional Animation Lighting of Breckenridge Running of the Santa’s Blue River Plaza – Additional Tree Lights Non-profit benefit (ex. Toys for Tots) Joint efforts with Arts District Events ULLR Fest Theme “Forty-nine and feeling fine” Nordic Party in town Ullympics at Ski Area (Ski Area considering) ISSC Invitations sent in August Goal is 16-18 Teams Held strategic planning meeting with TOB/BRC/Neyland Lighting company working on site enhancements Leisure Marketing/PR Program Goals Complement BSR winter plan (“vertical direct marketing approach to the avid skier) Makes a more comprehensive plan for Breckenridge. Longer length of stay, higher revenue per person, per day customer possible new visitors or “fall out visitors” to return ” Do for the destinations what the individuals Businesses can’t do for themselves.” Prospecting… the affluent traveler Please note: This strategy will negatively effect our current metrics Zip code reporting form lodging community Leisure Winter 2011-12 “KICK OFF” to Winter Audience The affluent traveler who is pre-disposed to travel. Getting back to the pint of inspiration/consideration for a “winter vacation” Niches: Family Multi-generational family vacations, “winter vacation” experience Breckenridge has board & diverse variety of activities & experiences. This naturally leads to potentially wider audience who may be looking more of a “winter experience” Winter 2011-12 Cont. Horizontal Media Travel research/resource sites, Travel Publications, lifestyle publications, In flight publications & video, Long form TV/ pre-roll, online rich media behavioral /contextual . video best tells the story Markets National – California, Atlanta, Florida, D.C., Baltimore, Boston, northeast coast. Regional drive & Front Range – Drive incremental business & support our main events PR Message 3 Key Pitches, concentrated focus: “ Winter Vacation” experience not necessarily a “ski vacation”. If you have never seen snow, This is the place. “Multi-generational family vacation” w/Luxury angle “ Made in Breck” F&B restaurant riding on the success of the “ Indy retail’ pitch in the past Events ISSC “Today show” & International Media Schedule and Timeline (handout) Budget Breakdown National Mag 23% – Awareness, Credibility, Inspiration, Consideration, Recognition Long Form TV 14% – Awareness, Credibility, Inspiration Consideration Online BT & SEM National 48.5% – Inspiration, Research, Planning, Engagement Promotion 1.5% – Conversion Other Opportunities Promotions Back fill key markets & leverage past relationships with retail message Social Media/viral campaign “Share the Snow” Ullr Fest ISSC Mardi Gras Independent Property initiative update CRM/BSR – Promotional Lodging giveaways – Data Base acquisition – Direct Marketing Credit Card partner Other Opportunities-UK Promotions Concepts International UK Joint Partnership with BSR/BCR PR blogger w/ Welove2ski.com Wholesale Promotion Retail promotion w/HellyHansen/Blacks-TBA Wholesaler Objective: Re-Energize brand loyalists and acquire new UK visitation. Utilize 50th Anniversary Opportunities: HUGE Snow message, No UK Banff charters, Earlier Easter to capture more business Top UK Wholesale Partners: Ski Independence, Ski Safari, Tui/Crystal Ski, Skiworld, Holiday World, US Ski Tours Wholesale Partnership- Provides tracking and accountability and can see reciprocal marketing spends and PR coverage Offer: “Cash back to Breckenridge” – $300 Resort/town Credit (dependent on budgets) for 10 Night stays into any accommodations – Book by Date, Wholesalers to Provide Guest Contact info, (outside of traditional holiday time periods to encourage incremental business), easy ROI Tracking Benefit: Provides opportunity for Town branding and PR coupled with potential Helley Hansen retail messaging Promotional Support: Promotion RFP for marketing/PR campaigns to support the promotion. BSR Support for marketing and/or incentives Additional Considerations: Breckenridge turns 50 and wants YOU to ski or ride for free!” One Free Summit Value Pass per 10 Night stay into any Breck lodging Fulfillment is done via the wholesalers Summit Value Pass ordering Concurrent messaging at London and Birmingham Ski Shows UK PR Joint partnership “We love 2ski” Securing UK journalist for online blogging Trip giveaway, winner escorted by blogger January based around Ullr Past Winter Lodging Performance (Nov-April) Winter 2009/10 Occupancy Winter 2010/11 Occupancy – 46% Web Visits – 47% – 212k Unique Visitors – 307k – 167k Overall TOB Accommodations Tax Collections – $1,219,003 Web Visits Unique Visitors – 233k Overall TOB Accommodations Tax Collections – $1,351,788 Suggested Winter Goals Occupancy +1.5% – 47.7% Ave Web Visits +25% – 384k Unique Visitors +15% – 267k Overall TOB Accommodations Tax Revenue +3% – 1,392,342 Thank you