Transcript No Slide Title

Partnerships - Lessons Learned
Steen Bjerggaard
IWA WOPs Coordinator
Global WOPs Alliance
Foundation Meeting
Nairobi, 29-30 January 2009
WOPs CONCEPT
Main Objectives of a WOP
Introduce good governance and
strengthen company capacities to achieve:
Sound financial mechanisms &
transparency
Strong management and operational
capacities
Clear and distinct regulations of the water
services
Sustainable operations
WOPs CONCEPT
WOPs at various levels
•Simple
Partnerships:
• Exchange of knowledge and resources
• Study visits, Training programmes and
Workshops
• PIP and WSP
•Formal Partnerships:
• Technical Assistance Programmes
• Corporate Development Programmes
• Collaboration Agreement, Associations
and Joint Stock Companies, etc
A WOP could cover issues such
as:
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Corporate Development
Organisational changes and Human
Resources Development
Management Information System (MIS)
Financial Performance
(Bookkeeping. Assets Management, Billing & Collection)
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Operational Performance
(Metering and Energy Efficiency programmes, NRW, etc.)
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Environmental Performance
Project Management
Public Information and Awareness.
WORKPLAN
IWA’s role and WOPs Workplan
Role:
• Support the Global WOPs Alliance
• Support water operators and their networks
Workplan:
1. Define a IWA platform for the work
2. Establish a knowledge base on WOPs
3. Coordinate work in the regions
4. Facilitate a number of WOPs
5. Disseminate the progress and results
2. Knowledge base
Establish knowledge base
• The IWA Self Assessment Format – a web
based Questionnaire
• The WaterLinks website – a collaboration
between USAID (ECO-Asia), ADB and IWA
• Benchmarking activities and Workshops
(WOP-Africa, WOP-LAC)
• Events, Conferences, Workshops etc.
• Guiding papers at the web
3. Coordinate work
Partnering with
Regional Networks
Africa:
– AfWA + IWA-ESAR
WOP-Africa
East Asia & the Pacific
– WaterLinks Network
– SEAWUN
South Asia
– SAWUN
LAC Region
– AIDIS
Middle East
– ACWUA
Europe
– Key players
– EUREAU
The Bonn Network
– Water Safety Plans
WOPs CONCEPT
Capacity building around
the Baltic Sea
- a Nordic example
• Public Water Utilities
• Consultants
• Contractors
• Specialists
• Universities
• Financiers
• Owners
• Customers and
• Media
Contributions of a WOP
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Enhancing company overall performance
Engaging own staff in know-how transfer
Creating mutual benefits for the partners
Improving quality and reliability of services
Providing best possible service without subsidies
Facilitating financing and implementation of
investment projects
Assisting to fulfil financier’s obligations
Obstacles in WOP
• Lack of political support
• Lack of financing (Competition required)
• Deficient definition of the project/contract
• Insufficient or late information activity
• Focusing on technical problems in stead of
finances, quality and service level
The way forward
Use existing networks, Internet information, etc.
Work Water Operator to Water Operator
Start with basic collaboration, e.g. on WSP
Secure involved and supportive Politicians
(Owners)
Provide early and directed information to your
customers about your projects
Establish long-term collaboration to secure
a sustainable development
Keep close contacts with Financiers
Thank you!
[email protected]
+46 708 262 418