Transcript TSI Network Consolidation Offering

IDATE Conference Nov 19th – 21st 2003
TSI Network Consolidation Offering
Jody Craft
T-Systems International
EVP, Product Management IP
Portfoliostrategy SPM
TSI Network Consolidation Offering
09.09.2003
page 0
TSI Network Consolidation Offering
Market Trends.
Worldwide Retail-Market: 2003-2006
bn €
250
CAGR
2,0 %
CAGR
1,1 %
CAGR
11,6 %
CAGR
41,3 %
CAGR
23,5 %
Business
Voice
Legacy
Data
IP
Solutions
Mobile
Solutions
Hosted
Services
200
150
100
50
0
Two digits growth rates:
IP services, Mobile services, Hosting services
Source: DETECON 05/03, Gartner 06/02, IDC, OVUM 09/02, EITO 2003,Pyramid 02/03,GfK
Portfoliostrategy SPM
TSI Network Consolidation Offering
09.09.2003
page 1
Enterprise Telecom Outsourcing Drivers
Consolidation pressure is a demand driver for alternative platform
sourcing concepts to
strengthen carrier competitiveness in future markets
Strategy drivers:
 Refocusing resources to core
competencies
 Detachment of non core activities
 „Enabling marketing“: increased
Customer Satisfaction & Loyalty
Financial drivers:
 Reduction of capital cost and
investment volume
 OPEX Reduction
 Fix/Variable cost shift
Outsourcing
Decision
Political/Regulatory drivers:
 International trend for network
infrastructure sharing
 Regulation pressure
 Need for increased flexibility
Innovation drivers:
 Need to reallocate resources for new
technologies
 Access to leading edge know-how of
suppliers
 Benefit from converging technology
trends
Portfoliostrategy SPM
TSI Network Consolidation Offering
09.09.2003
page 2
The Traditional Approach
Today: Different network applications have different
communication
requirements.
HomeOffice
Headquater
network
platforms
Public Telephony
Branch Office
Internet/Intranet
Leased Lines/
ATM-PVCs
Production Site
Portfoliostrategy SPM
TSI Network Consolidation Offering
09.09.2003
page 3
TSI Consolidated Infrastructure Approach
Voice Services
VPN Services
e-Service Area
MX
Cache/Proxy
Collaboration
UMS, VoIP
PSTN
Site A
CoS
ASP/eMarket
Services
MX-Relay
FW, VW, IDS,
Cont.Sec.
Web, DNS
Peering
Routers
C
Internet
Hosting
Services
MPLS
Site B
C
Peering
Routers
CoS
Dial PoP
PSTN
Service
Management
Center (SMC)
Internet Services
GSM
Dial In
Services
Firewall services
Site x
C
Partners
Remote Users
Portfoliostrategy SPM
TSI Network Consolidation Offering
09.09.2003
page 4
T-Systems e-Service Area
The MultiCustomer eSA provides the
infrastructure for solution modules.
IPLS
PSTN/
GSM
hosted corporate
applications
B2B exchanges
(extranet)
Hosted web
applications
Intranet shop
solutions (MyCSM)
Mail servers
Internet shop
solutions
Intranet web server
Encryption services
Internet web server
Voice services
(ToIP)
Authentication servers
Firewall servers
Unified
Messaging server
Dial Access
DSL access
corporate mobile
portals
Mobile
access
Intl.
access
eService Area
Internet
IP2
DSL ATM
concentrator
Platform,
Partner, ...
other
Portfoliostrategy SPM
TSI Network Consolidation Offering
09.09.2003
page 5
T-Systems –IntraSelect MPLS
IntraSelect MPLS offers a coordinated system of solution modules that fit exactly.
 Combinable with each other to fit exactly
 Clearly and transparently defined services
 Absolutely compatible
 High degree of scalability
 Extremely flexible
Individual Solutions
Standard
Services & Modules
Portfoliostrategy SPM
TSI Network Consolidation Offering
09.09.2003
page 6
TSI Customer Network Consolidation Strategy
Value Proposition: Cost Reduction
Cost Reduction Roadmap I (Example)
ITC Personnel
ITC Personnel
ITC Personnel
Intranet Access
Cost
Leased Line / ATM / FR
CoO2: Router Management
Corporate
Network
Consolidation
Internet Access
CoO2: Internet Security & Remote Access-Services
S2M PSTN Access
CoO2: PABX, Voice Equipment, Servers
CoO2: Web & Enterprise Application Servers
Process-Solution/Portals
CoO2: Cost of Ownership
ITC Personnel
Additional
Feature:
Internet Access
ITC Personnel
Additional
Feature:
Telephony over IP
Additional
Feature:
Standard web
services,
Portals,
BPO
time
Portfoliostrategy SPM
TSI Network Consolidation Offering
09.09.2003
page 7
TSI Customer Network Consolidation Strategy
Value Proposition: Cost Reduction
Cost Reduction Roadmap II (Example)Unified IP MPLS platform
replaces dedicated IP, ATM and
Leased Line Infrastructure:
Reduced access cost
IT Personnel
IT Personnel
IT Personnel
Intranet Access
Cost
Leased Line / ATM / FR
CoO2: Router Management
Corporate
Network
Consolidation
Internet Access Rental
CoO2: Internet Security & Remote Access-Services
S2M PSTN Access Rental
CoO2: PABX, Voice Equipment, Servers
CoO2: Web & Enterprise Application Servers
Process-Solution/Portals
CoO2: Cost of Ownership
IT Personnel
Additional
Feature:
Internet Access
IT Personnel
Additional
Feature:
Telephony over IP
Additional
Feature:
Standard web
services,
Portals,
BPO
time
Portfoliostrategy SPM
TSI Network Consolidation Offering
09.09.2003
page 8
TSI Customer Network Consolidation Strategy
Value Proposition: Cost Reduction Multiple decentralized internet
Cost Reduction Roadmap III (Example)
access lines are integrated into
the corporate IP MPLS core:
Reduced access cost and optimal
security
IT Personnel
IT Personnel
IT Personnel
Intranet Access
Cost
Leased Line / ATM / FR
CoO2: Router Management
Corporate
Network
Consolidation
Internet Access
CoO2: Internet Security & Remote Access-Services
S2M PSTN Access Rental
CoO2: PABX, Voice Equipment, Servers
CoO2: Web & Enterprise Application Servers
Process-Solution/Portals
CoO2: Cost of Ownership
IT Personnel
Additional
Feature:
Internet Access
IT Personnel
Additional
Feature:
Telephony over IP
Additional
Feature:
Standard web
services,
Portals,
BPO
time
Portfoliostrategy SPM
TSI Network Consolidation Offering
09.09.2003
page 9
TSI Customer Network Consolidation Strategy
Value Proposition: Cost Reduction
Cost Reduction Roadmap IV (Example)
IT Personnel
On-net telephony integrated into
the corporate IP core:
Only one access line per site, cost
effective IP-Telephony
IT Personnel
IT Personnel
Intranet Access
Cost
Leased Line / ATM / FR
CoO2: Router Management
Corporate
Network
Consolidation
Internet Access
CoO2: Internet Security & Remote Access-Services
S2M PSTN Access Rental
CoO2: PABX, Voice Equipment, Servers
CoO2: Web & Enterprise Application Servers
Process-Solution/Portals
CoO2: Cost of Ownership
IT Personnel
Additional
Feature:
Internet Access
IT Personnel
Additional
Feature:
Telephony over IP
Additional
Feature:
Standard web
services,
Portals,
BPO
time
Portfoliostrategy SPM
TSI Network Consolidation Offering
09.09.2003
page 10
TSI Customer Network Consolidation Strategy
Value Proposition: Cost Reduction
Cost Reduction Roadmap V (Example)
IT Personnel
Integration of standard and
dedicated hosting solutions: Only
one access line per site, reduced
server cost.
IT Personnel
IT Personnel
Intranet Access
Cost
Leased Line / ATM / FR
CoO2: Router Management
Corporate
Network
Consolidation
Internet Access
CoO2: Internet Security & Remote Access-Services
S2M PSTN Access Rental
CoO2: PABX, Voice Equipment, Servers
CoO2: Web & Enterprise Application Servers
Process-Solution/Portals
CoO2: Cost of Ownership
IT Personnel
Additional
Feature:
Internet Access
IT Personnel
Additional
Feature:
Telephony over IP
Additional
Feature:
Standard web
services,
Portals,
BPO
time
Portfoliostrategy SPM
TSI Network Consolidation Offering
09.09.2003
page 11
MPLS based IP-VPN Services
Value Proposition for Corporate Customers
Scalability
From Low to Very High speed
access for Sites/Users
Use Any Access Technology
Small to Very Large number of Sites
Security Guarantees
FR/ATM equivalent without needing
encryption
Protection from the open Internet
Flexibility
Any-to-Any communication
Easily Add / Remove Sites/Users
IP addressing freedom
Ready for Future Applications
Performance Guarantees
Multiple Classes of Service for Data
Voice & Video Applications
SLAs with predictable latency,
throughput, availability, packet
loss, jitter
Coverage & Reach
ONnet Coverage for highest
performance, functionality and SLA
OFFnet, Global coverage for far-away
Sites, Extranet extensions and
Remote Users
Price/Cost Efficiency
Leverage IP’s lower price per bit
One Access Line, One Network
Outsourced Solution
Portfoliostrategy SPM
TSI Network Consolidation Offering
09.09.2003
page 12
Telecomunication Services
Structure
The tailored modul for every request for Hosted Services:
Collaborative Services:
Mobil Portals Exchange Services, Business Process Services
Application Hosting:
eCommerce, Datenbanken, E-CRM, Intranet/Internet Provider Services
ERP, e-Learning, Terminal-, Web-Server, Content Mgnt.., e-Service Area
Security-Module
Administration-Moduls
Basic Web Hosting: (Hosting-Area)
Managed Hosting Services, Messaging, Storage, eMail, Housing (Colocation)
IP-VPN (as platform)
IP-based virtual privat network
Hosted Services opens the view to horizons. Solid and flexibel.
Portfoliostrategy SPM
TSI Network Consolidation Offering
09.09.2003
page 13
Back Up
Portfoliostrategy SPM
TSI Network Consolidation Offering
09.09.2003
page 14
Source. Forrester Research, 2003
Forecast: Europe’s Managed Network Services
Market, 2003 To 2008
Portfoliostrategy SPM
TSI Network Consolidation Offering
09.09.2003
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IP Services – IP VPN based on MPLS
IntraSelect MPLS - Coverage
Telekom owned Network infrastructure – core network MPLS-enabled IP network since 2003
with 53 countries and more than1000 PoPs (excl. Germany)
Portfoliostrategy SPM
TSI Network Consolidation Offering
09.09.2003
page 16
T-Systems International & LDCom
Partners in France for a Strong
Future
LDCom is T-System International’s preferred partner in France as a reseller of T-Systems’
International Network Services
LDCom ensures a nationwide coverage in France for T-Systems’ corporate customers
T-Systems International provides international connectivity and reliablilty worldwide along
with end-to-end management
Customers in France benefit from global knowledge and service with a local face to the
customer
Portfoliostrategy SPM
TSI Network Consolidation Offering
09.09.2003
page 17
IP Services – IP VPN based on MPLS
Customer applications
High
Bandwidth Requirements
 Needs for
higher
bandwidth in
companies
through the
increasing use
of ERPs (SAP,
Siebel, Citrix
etc.)
Video
Conferencing
HTTP Web
Web-based
Apps
AGILE
Voice
SMTP
Mail
Microsoft
Exchange
Low
Low
Latency Sensitivity
Medical
Telemetry
High
Portfoliostrategy SPM
TSI Network Consolidation Offering
09.09.2003
page 18
IP Services – IP VPN based on MPLS
CoS vs. applications
Application
CoS Profile
Application
CoS Profile
ACSIS (SAP)
INTERACTIVE
DOCUMENTUM
LAN2LAN
AGILE
ACCESS
ENERGY SYSTEM
INTERACTIVE
BAAN
INTERACTIVE
FIN WEB
ACCESS
CADENZA
LAN2LAN
CLARIFY
INTERACTIVE
FRIGATE
LAN2LAN
CERES
LAN2LAN
FTP
ACCESS
CFMS
LAN2LAN
HTTP WEB
ACCESS
I2 DEMAND PLANNER
LAN2LAN
IS LOGISTICS
INTERACTIVE
JD EDWARDS
INTERACTIVE
ORACLE
INTERACTIVE
PEOPLESOFT
INTERACTIVE
PIN
LAN2LAN
SAGA
LAN2LAN
CITRIX
INTERACTIVE
CODA
LAN2LAN
LOTUS NOTES
LAN2LAN
MFG PRO
LAN2LAN
MICROSOFT EXCHANGE
ACCESS
MIMI (SAP)
INTERACTIVE
NA4
LAN2LAN
NOVELL GROUPWISE
LAN2LAN
Portfoliostrategy SPM
TSI Network Consolidation Offering
09.09.2003
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IP Services – IP VPN based on MPLS
CoS vs. applications
Application
CoS Profile
SALES/SERVICES EDGE
LAN2LAN
SAP
INTERACTIVE
SCALA
LAN2LAN
SIEBEL 2000
INTERACTIVE
SIEBEL 7
INTERACTIVE
SMTP
ACCESS
TELNET
Interactive
VANTIVE
INTERACTIVE
Portfoliostrategy SPM
TSI Network Consolidation Offering
09.09.2003
page 20
IP Services – IP VPN based on MPLS
IntraSelect MPLS
Shared utilization of available bandwidth:
 Data traffic (Business & Economy) utilizes reserved bandwidth of other categories if there
happens to be low traffic there at any given time.
 As soon as priority data transfers are due, these are immediately given higher priority again.
Voice
Stream (Video etc.)
Business (SAP etc.)
Economy (E-Mail etc.)
Result: Capacities are optimally utilized – even at peak times.
Portfoliostrategy SPM
TSI Network Consolidation Offering
09.09.2003
page 21
IP Services – IP VPN based on MPLS
IntraSelect MPLS - SLA
Features
Service Level Comfort4
Service Level Complete
Service Level
Service Level
Compact
Entry
SolutionCommit
Yes
Yes
Yes
Yes
SAPCommit
£1, 2 or 4 hours1
£4, 8 or 12 hours1
£8, 12 or 24hours1
Best effort
With compensation3
With compensation3
Without compensation3
Standard support level 1/2
Standard
Standard
Standard
Standard
Service management
Proactive
Proactive
Proactive
Reactive
Contact Point
7x24 hrs.
7x24 hrs.
7x24 hrs.
7x24 hrs.
Typical Service setup
Fully redundant
Non-redundant with backup
Non-redundant
Non-redundant
1 According to geographical SAP location
2 Optional support levels available on demand: Extended, 7x24h
3 Compensation schemes are defined in the separate SLA document
4 Comfort Service Level is only available in association with the ISDN/DSL backup option
Portfoliostrategy SPM
TSI Network Consolidation Offering
09.09.2003
page 22
IP Services – IP VPN based on MPLS
IntraSelect MPLS: One Platform – Many Benefits.
4 Classes of Service
Multiple VPN service
53 countries
Dynamic routing
56k – 155M bandwidth
Voice VPN’s
Site Backup and Redundancy
IP Telephony Integration
Flat-rate pricing
Telecommuter Services
Traveler Services
Internet Access Integration
Firewall Services
Secure off-net Access
Intranet Hosting/Co-loServices
Encryption Services via Internet & VPN
Dial in via Internet & VPN
Private Content Services
Video Services (Multicast)
Managed Extranet Services
ASP Services
Virtual ISP Services
Unified Communications
E-commerce
End-to-End SLA’s
Web based reporting
Portfoliostrategy SPM
TSI Network Consolidation Offering
09.09.2003
page 23
Source. Forrester Research, 2003
Forecast: Europe’s Managed Network Services
Market, 2003 To 2008
Portfoliostrategy SPM
TSI Network Consolidation Offering
09.09.2003
page 24
Market Trends and development
Market Share Biz Voice
Market Share Legacy Data
2003
2006
Market Share IP Sol
Market Share LAN
Market Share Mobile
The trend goes to outsourcing and managed
IP services!
Market Share Hosting
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
50%
NWS Retail Market share (World)
Source: EITO 2003,Pyramid 02/03
Portfoliostrategy SPM
TSI Network Consolidation Offering
09.09.2003
page 25
T-Systems e-Service Area
IP VPN
PSTN/
GSM
hosted corporate
applications
B2B exchanges (extranet)
Internet (Web)applications
Intranet shop solutions
(MyCSM)
Mail servers
Internet shop solutions
Intranet web server
Encryption services
Internet web server
Voice services
(ToIP)
Authentication servers
Firewall servers
Internet
Unified
Messaging server
corporate mobile portals
e-Service Area
Portfoliostrategy SPM
TSI Network Consolidation Offering
09.09.2003
page 26