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Moving To Business Objects XI – Release 2 Presented to Business Objects User Group Rich Strout October 20, 1006 Contents • • • • • Overview Business Intelligence Environment Business Intelligence Competency Center Project Plan and Roadmap Questions © Zurich - 2 Business Goal and Objectives • Business Goal - To reduce the number of Business Intelligence standards that we support in order to provide an ideal balance of ease of use and functionality for end users, and control for IT. • Business Intelligence Environment Objective - Migrate Web Intelligence and CIM Reporter to Business Objects XIR2, integrating content into one common platform leveraging one Business Intelligence solution across the enterprise • Business Intelligence Competency Center Objective - Embody the Business Intelligence technical and business best practices of the organization. Champion and reaffirm the value of these standards and better leverage Zurich’s existing Business Intelligence capabilities. © Zurich - 3 Background • Business Intelligence Environment Upgrade Phase 0 • Joint sponsorship from Small Business & Global Corporate • Business Objects engaged to perform migration assessment of BI platform and develop a migration plan • Phase 0 migration assessment completed • Found over 38,000 Web Intelligence reports © Zurich - 4 Current State • • • • • • • Narrow understanding of Business Intelligence Many deployments, requests or needs Demand exceeds delivery capacity Lack of Subject Matter Experts on platform Lack best practices or standards Inadequate requirements gathering or understanding Assets being manually leveraged/non-strategic usage - © Zurich - 5 Future State • Ultimate goal is to reduce the number of Business Intelligence standards that we support to provide an ideal balance of ease of use and functionality for end users, and manageability for IT • Deliberate Growth - Infrastructure growth based on anticipated or predicted usage • Development of architecture expertise and domain knowledge - BI functional & technical expertise - BI analyst & tool specialists for capabilities mapping & evangelism • Holistic view of Business Intelligence • Provide new features and functionality to the end user community © Zurich - 6 Contents • • • • • Overview Business Intelligence Environment Business Intelligence Competency Center Project Plan and Roadmap Questions © Zurich - 7 Zurich’s Business Intelligence Environment Zurich RiskIntelligence™ Business Objects / Web Intelligence 10,000 External Users 5,000 Internal Users BO 6.5 – Upgraded 2005 Claims Data Risk Engineering Reports Billing Information Links to Policy Document Images Data Visualization © Zurich - BO 5.1.7 Webi 2.7.3 Submission Data Premium Information Claims Data Billing Information Crystal Reports OLAP Cubes 3,800 Internal Users Crystal 9.0 Submission Data Premium Information Claims Data Billing Information 8 Web Intelligence - Current State • Business Objects 5.1.7 / Web Intelligence 2.7.3 - Single version 5.1.7 production repository on UDB DB2 with 1 security domain, 1 universe domain and 18 document domains - 5000 total named users and 190 groups on the 5.1.7 platform - Approximately 700 corporate documents - 250 full client Business Objects 5.x (.rep) documents - 450 Web Intelligence documents - 38,000+ Personal Documents and an unknown number of documents saved on share drives and local drives - 50+ top-level categories - 60+ universes and 10-20 universe connections - 1 BCA Scheduler on 1 primary node with 2 secondary nodes (which execute 593 recurrences) © Zurich - 9 Crystal Enterprise – Current State • Crystal Enterprise 9.0 - Single Crystal Enterprise 9.0 installation - 3800+ users and 100’s of groups - Approximately 2800 reports in public folders - 1000 estimated active Crystal Reports - 25-50 active Crystal Analysis Documents - Most Crystal Reports are scheduled and viewed as instances. Small Business users schedule and/or view on demand. - A number of small installations of Crystal Technology using older versions embedded in other applications. - Many new projects in the works which will increase the load on the XI R2 system. © Zurich - 10 Web Intelligence Environment WebIntelligence Cluster Nodes (2000) Internal Network Users manual connect if web18 unavailable USZZ1SCHWEB18 (2000) WebServer Prod Status for CDW/EDW/BO 17 G Disk Space 2 CPU's - 863 Mhz Each 1 G Memory Business Objects USZPDW01 uszpsb40 BO_Repository UDB © Zurich - USZZASCHWEB49 (2000) WebIntelligence Cluster Manager 34 G Disk Space 2 CPU's - 1.1 G Each 1 G Memory USZZASCWEB138 WebIntelligence 70 G Disk Space 2 CPU's - 3.06G Each 2.6 G Memory USZZ1SCHWEB77 WebIntelligence 169 G Disk Space 2 CPU's - 1.4 G Each 2.4 G Memory USZZ1SCHWEB78 WebIntelligence 169 G Disk Space 2 CPU's - 1.4 G Each 2.4 G Memory USZZ1SCHWEB79 WebIntelligence 169 G Disk Space 2 CPU's - 1.4 G Each 2.4 G Memory USZZ1SCHWEB80 WebIntelligence 169 G Disk Space 2 CPU's - 1.4 G Each 2.4 G Memory CDW DB Serv SPF5N1E uszsbp59 EDW DB Serv USZP1N3 uszpsb10 CDW UDB EDW UDB 11 Current Crystal Architecture CIM Reporter- OLAP Environment CIM Reporter- Production Baltimore Location Laptop VPN Data Tier - SQL and OLAP Schaumburg Location Web Server and Crystal Web Connector USMDA004 CE Version 9 Computer 100 MB Ethernet USZBABALSQL01 CE v9.0, CAP 9.0 CE Components: (2) 400 MHZ 640 MB Memory 18 GB HD NT 2000 Adv Server IIS 4 Web Component Service(2) Page Service (2) Cache Service Job Service (2) 866 MHZ 400 MB Memory 80 GB HD NT 2000 Advanced Server Computer USZZ1SCHDBS66 SQL Server 2000 BIW OLAP Cube Repository ZNA IFM SQL Server 2000 DB PADBS0008\I01DA ZNABIW ZNABIM RptData Marts USZZ1SCHDBS65 External Daily Loss Runs (ZSB & Specialities) * separate for security and response USZBABALSQL04 CE v9.0, CAP 9.0 CE Components: APS and APS Database Cache Service Event Service Input File Repository Output File Repository Page Service (2) Job Service Web Component Service (2) 866 MHZ 650 MB Memory 80 GB HD NT 2000 Advanced Server As of December 2004 © Zurich - USZBABALSQL02 CE v9.0, CAP 9.0 CE Components: Web Component Service Page Service (4) Cache Service (2) Job Service (2) 866 MHZ 523 MB Memory 80 GB HD NT 2000 Advanced Server 12 Recommended Architecture Desktop Intelligence XI R2 Universe Designer XI R2 Report Conversion Tool Big IP Load Balancer Central Management Console ` ` ` InfoView for Java Crystal Viewer Web Intelligence Crystal Reports XI R2 Business View Manager Publishing Wizard Import Wizard ` Supported IBM HTTP Server Supported Linux 2 Redhat 2 CPUs 1GB RAM/OS Instance Supported WebSphere App. Server AIX 5.2 32 GB DASD/OS Instance 4 CPUs (2 LPARs) 10GB RAM/LPAR Recommendation is to increase the number of processors for combined CIM and Web Intelligence systems once Fullclient documents converts to WebI as system would require better processing Business Objects XI R2 AIX 5.2 32 GB DASD/OS Instance CMS Database UDB DB2 16 CPUs (2 LPARs) 32GB RAM/LPAR EPM Database UDB DB2 Shared Storage Input and Output File Directories (Network Attached Storage) Database Connectivity (Native or JDBC) Data Tier Client Tier Recommended Production Business Objects Enterprise XI( Release 2 ) Environment System Diagram UDB DB2 MS SQL Server JDBC Other Data Sources Version1.0 5/ 17/ 2006 Contents • • • • • Overview Business Intelligence Environment Business Intelligence Competency Center Project Plan and Roadmap Questions © Zurich - 14 Business Intelligence Competency Center BI Backbone Training Data Staffing Policies & Procedures Evangelism PMO/Scope Arch/Support BI Competency Center Best Practices © Zurich - 15 Business Intelligence Competency Center • Supports multiple BI applications across enterprise • Built on common BI Backbone • Necessitates development of common procedures - Ensure efficient growth, ample performance, and appropriate support • Supports entire enterprise and/or extended enterprise (extranet) • Considered a Tier 1 application - Very strategic - High visibility - Every internal organization can leverage BI © Zurich - 16 BICC Principles • Central area of knowledge, expertise, and best practices regarding reporting, analytics within the organization. • Guiding users in self-service to meet their BI needs • Establishing standards for BI tools throughout the enterprise • Coordinating use and reuse of business metadata in the enterprise • Communication and subscription of business users to the BI environment • Keys to Success: - Trained and experienced individuals - Business Analysts that understand the functionality of the solution and can communicate with organization successfully - Best Practices in line with organizational constraints and objectives - Executive Sponsorship AND Executive Users © Zurich - 17 BICC – Organizational Model Business Intelligence Competency Center BI Program Manager Key Relationship Business Intelligence Sr. Executive DW Operations Manager DW Project Manager Security Manager Security Team BI Business Analyst Data Architect/ Dba BI Tool Specialist Meta Data Manager Business Unit Support Data Steward Champion © Zurich - BI Tool Specialist Data Quality Lead Infrastructure Lead ETL Lead Security Team Business Analyst Content Specialist Training Specialist 18 Contents • • • • • Overview Business Intelligence Environment Business Intelligence Competency Center Project Plan and Roadmap Questions © Zurich - 19 Project Roadmap Plan / Replan Analysis & Design Define Scope Train Develop & Test Migrate © Zurich - 20 Plan / Replan • • • • • • Identify resources Initiate procurement Determine iteration start date Mitigate risk Coordinate dependencies Determine impacts to current development © Zurich - 21 Analysis & Design • Establish Standards and Best Practices • User Analysis - Review and consolidate users Define roles and groups • Report Analysis - Abandon and consolidate Convert to best solution Migrate from desk top to Web Review and consolidate universes • Customization Analysis - Ensure the use of best practices Redesign or eliminate customization • Security Analysis - © Zurich - Set Zurich direction Establish folder and group structures Design security model 22 Define Scope • • • • • Confirm cleanup effort Establish Security requirements Define migration iterations Create work breakdown structure Develop detailed project plan © Zurich - 23 Train • • • • Business Objects classroom training Role specific training Application developer training Implementation and Support Services Iteration training and support © Zurich - 24 Develop & Test • • • • • • • • • Install and configure software Review and consolidate users Review and consolidate reports Review and consolidate universes Setup folder and group structures Setup user base in new security model Execute migration utility and verify Convert customization Modify, re-migration and re-verify © Zurich - 25 Migrate • Crystal Migration: Iteration 1 & 2 • Web Intelligence Migration: Iteration 3, 4, 5 & 6 Each iteration will consist of: • Analysis • Scope definition • Training • Verification • Migration © Zurich - 26 Acknowledgements • • • • • Frank Colletti Ted Balzano Paul Melinyshyn Nancy Keen Business Objects © Zurich - 27 Questions © Zurich - 28