Appraisal Today 2004 National Conference 08/05/2004

Karl Dattar AppraisalTrac / Dattar Systems, Inc.

http://www.appraisaltrac.com

AppraisalTrac

®

Overview

● Introduced in 2000 for Lenders and volume-based Vendors ● User Roles for Loan Reps, Loan Processors, Appraisal Mgmt Groups, Appraisers (Fee & Staff) , Appraisal Companies, Reviewers, Investors (2004) ● Integration with LOS, AVMs, and Accounting Systems ● System of Record ● Dedicated implementation facilities to address regulations such as GLBA, Sarbanes Oxley, IS Audits & California SBs ● Provisioned at AT&T Enterprise Network and delivered on IBM WebSphere, UDB/DB2 for massive scalability & reliability

AppraisalTrac

®

EXPRESS Overview

● Introduced in 2004 for Appraisers and Appraisal Shops ● User Roles for Clients, Office Staff/Administrators and Appraisers ● Deep integration with QuickBooks Accounting ● May only be licensed by Appraisers and Appraisal Shops (up to 300s order a month)

Are you really more effective

● Measure of Effectiveness = Quantitative + Qualitative benefits ● Quantitative measurements – Impact on the bottom line ● Qualitative measurements – – Impact on office staff Impact on customer service – – Time for business development efforts Time for professional development

Nirvana

● What if you could provide excellent service to your clients without any additional effort ?

● What if your clients could provide you with updates at the click of a button ?

● What if your clients could download the completed reports as often as was necessary without your assistance ?

● What if your appraisal process integrated seamlessly with your accounting system ?

Considerations for reviewing web based management systems

● Is it truly secure – The golden lock in your browser should

always be “ON”

– A login name and password do not suffice ● Can your clients use other web browsers such as Netscape, Mozilla, Safari (Mac) – Your clients do not always have Internet Explorer ● Can you store your appraisal files on-line along with your appraisal orders – Helps your clients and staff when you need to locate and download files

Considerations for reviewing web based management systems

● Can you upload your appraisal files as often as is necessary into the system ?

● Can your clients download their appraisal reports from the system as often as is necessary and without your intervention ?

● Can your clients, staff and appraisers use the system to exchange messages about the order ?

● Can the system receive emails from clients and attach those emails to the appraisal orders ?

Summary

● Web based management systems can be the virtual assistant in many environments ● They are not the silver bullet for everyone ● Solutions are available at affordable entry points and you have a choice of providers