Transcript Ellingsburg University

Ellingsburg University
Project Portal
“Bringing the Community
Closer Together”
LaKima Garnett
“
Home of the Vikings”
Edris Jackson
Dino Raso
What Are Portals?
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A portal is a main website that
has links to other sites and
contains a search engine.
Portals allow for single users to
go to the main website and
sign-on using a username and
password. This allows for
access to information through
the use of one site.
It acts essentially as a gateway
to the internet and intranet.
Examples include Banner,
Webmail, and WebCT.
What Are Portals?
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A single user can customize
the information presented on
the screen to cater to his/her
needs and wants.
Universities are able to
provide information that is
relevant to the individual
student which promotes a
feeling of relationship and
customer care.
Campus databases as well
as external links can be
utilized through the one
main site.
What Can Portals Do?
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Provide 24 hour access to the university community.
Allow students the flexibility of being able to navigate
the webpage as well as search external links without
leaving the main web page.
Provide personalized information that is specific to
the individual user.
Provide students access to resources such as
academic classes, grades, campus and local events,
career services, chat rooms, e-mail, and different
university interests such as clubs and organizations.
Current Situation
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Small liberal arts college steeped in tradition
However, website is disjointed and inefficient
Administration wants to revamp website to
maximize its web presence
The Technical Director has appointed our
team to propose a portal scenario as a
solution
Started by forming a committee
Committee Members
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President of the faculty
senate
Director of Residential Life
Director of Student
Activities
Representative from the
Communications
Department
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Student
Representative from
SGA
Member of the
Registrars Office
Member from Library
Services
What should be the first steps
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1) We sent out an announcement letter to all
students, staff, and faculty that has access to
our computers using our current database
emailing system. This was an introduction to
the fact that we will be performing a small
pilot project.
This was necessary in order to get “buy-in”
and campus support.
2) We set up a presentation with IBM for
members of our community who wanted a
better explanation of what we were trying to
accomplish.
3) We conducted a student, faculty, and staff
survey on portals and distributed them during
breakfast, lunch, and dinner for three days at
the main cafeteria.
First Steps
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4) A focus group for students and one for
faculty and staff was organized from the
feedback on the surveys.
5) The information gathered was used by the
committee to come up with the prototype
portal page and link system.
6) The portal site was then test implemented
for use by those in the education
department. Feedback was collected as a
result of their use of the system.
This small group was used in order for any
failures to affect only a small number of
users.
7) This is the model we present to you today
Portal Prototype
 Homepage
http://www.ellingsburguniversity.com/
 Login
http://www.ellingsburguniversity.com/login.html
 Customize
http://www.ellingsburguniversity.com/customization.ht
ml
(right click on link to see prototype)
“
Home of the Vikings”
What portals do we recommend?
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We believe that we should build an in house system
to maintain control over the portal system. This will
help maintain Ellingsburg’s identity.
However, since we are a small institution, we
suggest a partnership with the current JA-SIG
consortium of universities that have attempted to
implement their own system.
If this is not feasible, we must seek out a carrier that
may want control over advertising which is the form
usually taken. We will seek out the track record of
the company before any decisions are made.
Google
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We will be using the Google search engine
because:
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They are an established corporation with a sound
track record for educational institutions.
They have provided an up front cost schematic
instead of an advertising based model.
Google’s known track record of community
involvement and partnerships follows the mission
of the University.
How do you get feedback on what goes
on in the portal system and how
should it be organized?
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There will be a tech support contact for
specific questions about the system.
There will be a trouble shooter (Help
Function) that the administrator can access
and update or fix any issues or problems.
There will always be a portal link to a
customer suggestion box and customer
survey.
What technology-based systems need
to be able to communicate using the
portal?
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Single sign on or login for email and student
information
Creation of a login/ user name and password
Database access for things like student
records.
Organization of portal pages-directly
copied from the internet
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Some Popular Campus Portal Products
uPortal Consortium
http://www.uportal.org
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Luminous [formerly Pipeline]
http://www.sct.com/Education/products/p_l_prod_family.html
http://www.sct.com/Education/products/p_cl_campuspipeline.html
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PeopleSoft Enterprise Portal
http://www.peoplesoft.com/corp/en/products/dev_integration_portals/module/en
terprise_portal.jsp
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OracleAS 10g Portal
http://www.oracle.com/technology/products/ias/portal/index.html
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Microsoft Sharepoint
http://www.microsoft.com/sharepoint/default.asp
What Universities currently have portal
systems-directly copied from the
internet
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Campus Portal Examples
University Portals with Demo / Guest Accounts
Drexel University [Luminous/Pipeline]
http://one.drexel.edu/cp/home/loginf [acct/pswd = guest/guest]
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University of Delaware [uPortal]
http://uportal.udel.edu/student/ [demo page offered]
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University of Buffalo [homegrown]
http://www.buffalo.edu/aboutmyub/ [student, faculty and staff demos available]
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University of Washington [uPortal]
http://myuw.washington.edu/ [enter as guest]
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Drexel University [Luminous/Pipeline]
Other Higer Education Campus Portals possible future reference.
Case Western University [Oracle]
http://my.case.edu
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Cornell [uPortal]
http://guest.uportal.cornell.edu
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Uuniversity of California Davis [home grown]
http://my.ucdavis.edu/login/main_frame.cfm
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North Dakota University [Blackboard]
http://www.online.und.nodak.edu/Bb6/
Possible Roadblocks
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Cost effectiveness
Can we provide long
term support
Can we staff the initial
content
Tradition
Budget
Why support it?
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The University is willing to be proactive and
has given us a budget we feel will fit the
requirements
It is a residential college which means this
system can provide a one stop shopping
environment
The small size of the University will allow for
quick and low cost hardware and software
implementation
More Reasons to Support Portals:
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Use of this as a main page helps promote loyalty
and retention
Finally, because we are a small university, this portal
will help with differentiation. Our campus has
representation from all 50 states and the most used
form of inquiry has become the internet.
With a strong web presence, we gain customer
satisfaction because of the site in and of itself while
we are simultaneously preparing our students for the
future technological demands of society.
Who will BENEFIT from portals?
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Students- 24 hour access to academic and other support,
allows students to be more responsible and independent
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The technology remains relevant to student education
Faculty and staff- through the ability for online help, chat, and
course offerings
Parents- they can know what is going on at the university
through our open access login
Alumni- keep them connected to the university
Outside community- have guest access for future students or
those interested in partnerships, or the area community
The University- differentiation, new culture and campus
environment
Principles of Good Practice
for Student Affairs
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Portals help students engage in active learning. The
technology is modern and adaptive in nature which
allows student organizations develop new methods
of functioning in the campus environment
Because we want control over the system, we will
indirectly help students develop and maintain the
ethical standards and values of our institution
Portals are the future and by our use of the system,
we are communicating high expectations for
learning. By learning the portal system our students
will stay ahead of the competition
Principles of Good Practice
for Student Affairs
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Portals enhance the learning of our students outside
the classroom. This translates into increased
academic performance.
Portals are a source of learning. By the use of
portals we are effectively using our resources to
achieve institutional missions and goals.
Instant faculty messaging as a portal feature alone
helps forge educational partnerships that advance
student learning.
Final Thoughts………
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Portals are the future and Ellingsburg
University needs to stay remain ahead of
other institutions but most importantly,
continue to fulfill our mission of building a
close community!
References
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American College Personnel Association (1997). Principles of Good
Practice for Student Affairs. Statement and Inventories Washington:
ACPA
Boston college (2000). Boston College University- Wide information
portal. Retrieved February 24, 2005, from
http://www.mis2.udel.edu/ja-sig/whitepaper.html
Portals Magazine Retrieved February 12, 2005 from
http://www.portalsmag.com
University of Houston. Campus portal strategies. Retrieved February
23, 2005 from http://www.uh.edu/uhportal/team/reference/campusstrategies.htm
Upcraft, M. Lee, & Terenzini, Patrick (1991) Looking Beyond the
Horizon: Trends Shaping Student Affairs-Technology. ACPA -Higher
Education Trends for the Next Century.
References
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Mitchell, S., Mason, J., and Pender, L. (2004). Enabling
technologies and service designs for collaborative internet
collection building. Library Hi Tech 22 (3) 295-306.
Murray, R. (2003). Information portals: Casting a new light for
universities. Campus-Wide Information Systems 20(4) 146-151.
Groenewegen, D., and Huggard, S. (2003). The Answer to all
our problems? Trailing a library portal. Library Review 52(9)
454-459.
Wenyu, D., Boonghee, Y., Ma, L. (2003). Consumer patronage
of ethnic portals. International Marketing Review 20(6) 661677.
Websites
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http://www.tltgroup.org/gilbert/CampusPortalSyst
ems.htm
http://bearlink.berkeley.edu/sis/projects/mn_rpt.h
tml
http://www.usmd.edu/Leadership/USMOffice/Adm
inFinance/itcc/day/iip.doc
http://www.wcet.info/resources/publications/guid
e1003/guide/%7B3EFA6148-DECB-11D3-9309005004AD2ACC%7D_1794.htm