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Presentation to The Disability Federation Of Ireland
Pat Healy – National Director Social Care
5th February, 2014
Vision – Strategic Context
Two Key Requirements to deliver Objectives
Develop a new person centred model of care for older
people and people with disabilities
Reform
Promoting independence and lifestyle choice as
far as possible
Maintain people at home or in their own
community
A sustainable model - “money follows the person”
Sustain
Service
Delivery
Service Plan delivery within Resources, Targets &
Standards
Incremental performance improvement
Transition safely
What will be different for
Older People & People with Disabilities
Clear and comparable information and advice to make good decisions
about their service - person centred models of care the norm, with ease
of access to services
People will be involved in developing their own care-plan based on
standardised needs assessment which focuses on people’s strengths &
personal goals
Maximised potential of local communities & social networks to sustain
people in their own homes and communities
Increased control of their own resource through “money following the
person” budgeting
Service users and their local communities will be heard & involved in all
stages of the process to plan and improve services
A wider range of high quality options either through public, private or
voluntary providers - choices available and people informed
Social Care Policy Direction & Service Modelling
Disability Services – Priorities 2014
•Implementation Framework – Value for Money and
Policy Review
•People moving from institutional settings to homes
in the community
•Reconfiguration of day services and young people
leaving school / rehabilitation programmes
•Disability services for children and young people (0
– 18s)
•Service user involvement and quality in the
development of services
•Management and information systems
•
•
•
•
Services for Older People – Priorities 2014
•Develop sustainable model for long stay
care - review of fair deal – nursing home
support scheme
•Develop an integrated of service for older
people – supporting older peoples
independence
Assessment of need – single assessment tool
Service user involvement
Research, demographic trends – planning &
research
Service improvement models and performance
management models
5
Governance & Accountability - Processes
National Level
Directorate – Governing Body
Leadership Team
Planning, Performance & Assurance Group
Social Care Management Team
Head of Operations
&
Service Improvement
- Services for
Older Persons
Head of Operations
&
Service Improvement
- Disability Services
National Consultative Forum
Head of Planning,
Performance &
Programme
Management
Quality &
Standards
Assurance
Clinical
Lead
National Implementation Framework – Value for Money & Policy Review
Service Delivery
Regional - RDPIs – Transition Period (RDOs)
ISA’s and Hospital Groups
Support Functions – Finance, HR, Shared Service, Communication
Reform
Reform Programme Office (DOH)
System Reform Office (HSE) Leo Kearns
6
Social Care Division Operational Plan 2014
High Level Summary – Disability Services
Social Care Funding 2014
• The social care budget for 2014 is set at €3,055.3m which is a small
increase of 0.5% on the 2013 position
• This includes reductions of €31.3m, which are principally pay related
reductions associated with Haddington Road, the employment
control framework (moratorium) and incentivised career break.
• It also includes additional resource of €45m representing €14m
developments in disability services and additional resource of €31m
to cover deficits in disability and older people services.
• HRA (€11.5m) & related pay reductions (€4m) for Disabilities
• Further €80m to be allocated – across all Care Groups.
Disability Services – Key Points
•
Embarking on a large scale reform programme to implement the VfM and Policy
Review which will transform our model of service to a community based model of
person-centred care
•
National Implementation Framework Steering Group & National Consultative
Forum will support implementation
•
An additional investment of €14m and 130 additional staff will:
– Provide places for an estimated 1,200 young people leaving school or
Rehabilitative Training nationwide - 35 additional staff - €7m
– Provide “emergency” placements for people with disabilities whose care or
family circumstances have changed and who now require an immediate and
unplanned service response 15 additional staff - €3m.
– Roll out a new model of assessment and intervention, the objective of which
is to provide one clear referral pathway for all children (0 – 18s), irrespective
of their disability, where they live or the school they attend - 80 additional
therapy staff - €4m
•
Reconfiguring existing resources will:
– Deliver a more person-centred model of care and support, with more than
150 people moving to more appropriate homes in the community.
– Realisation of €5m efficiencies in line with the VfM and Policy Review
– Streamline governance arrangements
Social Care Division Operational Plan 2014
Detailed Actions – Making It Real
A Person Centred Model of Service & Supports
Strategic Groundwork – 2014
• National Implementation Framework Steering Group –
Implementation Plan
• Evaluate Demonstration Projects
• Develop baseline data & comprehensive evaluation process
• Develop national guidelines and process to support rollout of
congregated settings in 2015 and future years.
• Cross agency working with Local Housing Authorities
• Building a “community development” approach
Embedding Change in Social Care Services
A Person Centred Model of Service & Supports
• Specific Actions – 2014 - planned approach, responsive
management, consultation & learning e.g.
– School Leavers
•
•
•
•
Identify cohort with DES / Providers – 1st Feb
Identify service providers to respond – 1st April
Advise School Leavers & Families - 30th June
Communication & Learning for 2015
– 150 to move on from congregated settings
– New Directions – translate learning from demonstration sites
– 0-18’s – model of assessment and intervention -one clear
pathway, irrespective of disability
Reform is Part of our Work Every Day
Service User & Community Involvement
• National Consultative Framework Process to enhance
involvement
• Maximise potential of local communities & social networks
– collaborate with DFI & other agencies
• Take a “whole system” approach in developing health and
wellbeing
• Local Communities will be heard – “Nothing About Us –
Without Us”
• Building a coalition of support with local communities,
voluntary partners, staff & unions and the political system
in achieving our shared objective
How we implement change is important
Quality & Standards
• Implement national HIQA standards for residential services
– Work with stakeholders during commencement of
registration and inspection
– Regional implementation groups and national reference
group
– Implement Children First in a standardised way
– Develop standardised assessment of need process & inform
resource allocation model
– Safe Guarding Adults – sign off of policy
Although care costs, poor quality care costs more
Client Safety is Paramount
Management & Information Systems
• Work with DOH on strategic information
framework
• Performance Indicators – move from output to
outcome focus
• Develop web based system to support easier
service user access to information and advice
• Information to support planning including unmet
needs
Joint Approach Required
Efficiency & Effectiveness
• VFM & Policy Review – step change in implementation
- realisation of €5m efficiencies
• Strengthening governance & streamline service
arrangements / agreements
• Shared service platform – real opportunities to leverage
the model to streamline how we operate
• Promoting merging & partnering of service providers
where appropriate
• Procurement measures
• Service improvement team developed to support and
validate measures
Efficiencies will be targeted proportionately
between the larger & smaller services
Public Service Stability Agreement 2013- 2016 (HRA)
• HRA flexibilities can be applied to all services
voluntary & statutory
• HRA (€11.5m) & related pay reductions (€4m)
• Enabling implementation of change programmes &
extraction of cost
– Review and change work practices, rosters as envisaged in Future
Health
– Additional Hours
– Reduction in head count etc
– Higher remuneration reductions
– Reorganisation and consolidation of services
– Redeployment and reassignment
– Some outsourcing options
HRA Supporting Change
Public Service Stability Agreement 2013- 2016 (HRA)
• Each area working with agencies must ensure that
–
–
–
–
verifiable,
achievable and
proportionate
cost reduction and productivity measures are set for all agencies.
• Each area must have robust and transparent processes in place to
verify delivery of same
• Each submission from the agencies must be stressed tested and
validated and quality assured by Area Manager
• Early verifiable implementation
• Focus particularly on the top 50, however, all agencies to complete
documentation, collaborative approach
• Questionnaire to be sent to all agencies receiving under €250,000
Social Care Division - Values
Our Mission – Why we exist
Our Values – How we operate
Our Vision – Where we want our organisation to be
Service
Passion for
Excellence
Community
Learning
Trust
Developing a shared vision & values
Making it real