Transcript Better Together

Better together, Blue Coat and
Packeteer
Ville Saari
Senior Support Engineer
Blue Coat ® and the Blue Coat logo are trademarks of Blue Coat Systems, Inc., and may be registered
in certain jurisdictions. All other product or service names are the property of their respective owners.
BLUE COAT SYSTEMS - CONFIDENTIAL
© Blue Coat Systems, Inc. 2007. All Rights Reserved.
About Blue Coat
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Profitable, public company (NASDAQ: BCSI)
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Recently acquired Packeteer
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$445M combined revenues
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1200+ employees worldwide
World’s largest organizations use Blue Coat
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93 of Fortune Global 100 enterprises
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8 of world’s largest 10 service providers
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Industry-leading, customer-proven solutions
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15K customers worldwide
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100K appliances deployed across 50+ countries
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#1 market share for WAN Optimization according to
IDC & Infonetics
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Leader in Gartner’s Secure Web Gateway MQ
Global 7x24 support in 9 countries
BLUE COAT SYSTEMS - CONFIDENTIAL
Company History
Focused on Web
Acceleration
Expanded in
Control
& Security
Added QOS
& Application
Visibility
Founded in 1996
as CacheFlow
In 2002, Changed
Name to Blue Coat
In 2008, Acquired
Packeteer
1996
1998
2000
2002
In 1999, CacheFlow had
3rd most successful IPO
in Silicon Valley history
2004
2006
Expanded in
2006 with MACH5
Technology
Added WAN
Optimization
& Acceleration
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2008
Blue Coat to Acquire Packeteer
Blue Coat acquired Packeteer to Offer Complete
Solution for WAN Optimization
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Incorporate key Packeteer® technologies into the Blue Coat®
ProxySG® family of appliances to provide increased application
understanding and traffic prioritization capabilities
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Provide additional functionality with the PacketShaper product
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Extended leadership for Blue Coat in the WAN optimization
market
BLUE COAT SYSTEMS - CONFIDENTIAL
Leader Position in Two Gartner Magic Quadrants
Secure Web Gateway, 2008
“Blue Coat is the most mature vendor in this market…
well-tested for scalability and performance …
WAN Optimization Controller, 2007
“Blue Coat has strong market understanding,
demonstrated through its broad WOC range and feature
set. This includes HTTPS acceleration, ECDN, a software
client ("SoftWOC") and support for streaming media.”
Source: Gartner Magic Quadrant for WAN Optimization Controllers, 2007
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The Connectivity Layer is Poor at
Delivering Applications
Enterprise Datacenter
Consolidation
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Unified
Communications
Video
IP Telephony
Messaging
The connection network:
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Doesn’t know what
applications are running
across it
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Has limited knowledge of
users and content
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Can’t tell what is malicious
and what isn’t
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Can’t control mission critical
applications
SaaS
Remote Offices
WAN and Internet
Web 2.0 & Mash-Ups
Mobile Users
A New Kind of Layer is Required…
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Application Delivery Network
End Users
Sees information
Application Servers
Sees Users,
And information
Application Delivery Network
Application
Performance
Monitoring
WAN
Optimization
Connectivity
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BLUE COAT SYSTEMS - CONFIDENTIAL
Secure Web
Gateway
Sees & Controls
EVERYTHING
Sees connections
and packets
Position Blue Coat Strategic Solution
Blue Coat Application Delivery Networks
Visibility
Acceleration
Security
Discover Applications
WAN Optimization
Assess & Monitor
Performance
Web Cache &
Acceleration
Web Content & URL
Filtering
Troubleshoot & Report
Traffic Control
Real-Time Cloud
Protection Service
Magic Quadrant Leader
Magic Quadrant Leader
Best in World Classification
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Malware Protection
Visibility: How Blue Coat Helps
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Classify – See what is on
network
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Measure – End User Delay
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Network-Server-Total
Troubleshoot – who, what, when
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Utilization by application
120+ stats per class
Fix
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QOS, Compression,
Acceleration, Security
SAP Response Times
Spiking
Cause: Spike in
connection hitting server.
Most connections ignored
Total Delay SAP Order Entry:
1220 ms
Network
Delay:
340 ms
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Server Delay:
880 ms
What is Application Visibility?
Recreational
Streaming
8%
E-mail
20%
P2P
12%
Internet
Gaming
5%
File
Transfers
9%
Oracle
7%
53% of bandwidth being used by recreational applications
14% of bandwidth is “business critical”
Web
Browsing
28%
Citrix
5%
TN3270
2%
Other
4%
Identifies Applications for What They Really Are
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Classification
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Maps traffic to its classification library
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600+ Application classes
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Sub-classify within complex apps / HTTP
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Good, bad and malicious traffic
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Current and next generation applications
Plug-In Architecture
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Automatically builds a list of the applications
running on your network
Enables new application definitions without
firmware upgrade
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Monitoring: Network Utilization
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Average and peak
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Network efficiency
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Top Talkers/Listeners
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Packets and packet sizes
Understand
cause and
effect
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See up-to-the
minute
network
utilization
Application Response Times
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How do specific applications perform?
Start solving
performance issues
before users report
them as problems
See how applications
actually perform
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Voice and Video Quality Metrics
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Quality metrics for
converged networks
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Track SLAs for Voice, Video
and MPLS Services
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Measure jitter, loss and
delay for RTP traffic – voice
and video
Extends Application SLAs to
voice traffic (Real Time
Protocol)
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Monitor call quality for IP
Telephony and Video
conferencing
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Monitor performance of real
time classes for MPLS WAN
Service
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Rich performance, call data
and quality ensures your
network or your service
provider meet or exceed
service level objectives
Monitoring: SLAs and Quality Metrics
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Establish service level reporting to:
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Set thresholds
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Measure compliance
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Proactively send alerts
Graph % of transactions
that meet service level
objectives
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Application QoS and MPLS
Working Together
MPLS
Core
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WAN Optimization
Accelerate
Internal Bulk Applications
Storage Consolidation
File Access
Email
Intranet
Backup & DR
Image Distribution
Caching – Byte & Object
Protocol Acceleration
(TCP, CIFS/NFS, MAPI, HTTP, etc)
Compression
Basic QoS
15-40x improvement
Up to 300x
SSL Acceleration
External Applications
Video & Multi-Media
Business Web
Software as a Service (SaaS)
Recreational
Malicious
Streaming Acceleration & CDN
(Content Delivery Networking)
External Web/SSL
Advanced Web Policy
5-25x speedup for
asymmetric apps
Advanced Application ID Technology
Real Time Applications
Voice
Video Conference
Real-Time Transactions
Thin Client & RT Virtual
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Application-Sub Classification
Application Session QoS (ASQ)
60% reduction of jitter
& latency
Accelerate: WAN Optimization for All Apps
PacketShaper
ProxySG
See
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Storage Consolidation
File Access
Email
Intranet
Backup & Data Replication
Image Distribution
Video & Multi-Media
Business Web
Software as a Service (SaaS)
Recreational (Contain)
Malicious (Stop)
Voice
Video Conference
Real-Time Transactions
Thin Client & RT Virtual
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Accelerate
Internal
Secure
15-40x improvement
to 300x
Bulk Up
Applications
External
5-25x speedup for
asymmetric apps
Applications
60% reduction of jitter
& latency
Real Time Applications
Solving the Latency Problem
Multiprotocol Accelerated Caching Hierarchy
Bandwidth
Protocol
Management Optimization
Object
Caching
Byte
Caching
Compression
File Services (CIFS), Web (HTTP), Exchange (MAPI),
Video/Streaming (RTSP, MMS), Secure Web (SSL)
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Fast Applications: ProxySG Acceleration
MACH5: The Best, The Fastest
Saves the Most Bandwidth & Latency
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Secure Web Gateway
See
Accelerate
Secure
Protect Against Malware
• Filter outgoing Web traffic in real time
• Reduces exposure to malicious web content
Guard Employee Productivity
• Advanced URL filtering: Blue Coat & 3rd Parties
• Block inappropriate content according to policy
Prevent Information Leaks
• Integrated data leakage protection with 3rd parties
• Watch, alert & prevent exit of proprietary info
Validate Trust
• Identity based access policy: prevent unauthorized use
• Support for eleven authentication protocols
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Blue Coat Layered Defense
Cloud Service
WebPulse™
Inline Detection
ProxyAV
Web Application & Content Controls
ProxySG
Integrated DLP
ProxySG with S-ICAP and DLP partners
Remote
ProxyClient
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WebPulse Ecosystem
“Each user request updates the ecosystem for all customers”
WebPulse
Real-time Rating
Service
WebFilter
Master
150M+ user
requests
per day
• Objectionable Content
• Image Searches
• Search Engine Caches
• Translation Services
• Proxy Avoidance
• Phishing Detection
ProxyClient v5.3
Blue Coat WebFilter on ProxySG includes:
WebFilter
ProxySG
Enterprise Sites
WebPulse:
- On/Off
- Passive
WebFilter
ProxySG
ISP Sites
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• 70+ categories, 50 languages, over 50M users
• Analyzes content, form, link and origination URL
• Heuristic analysis and binary scans
• Web reputation rating for suspicious sites
• Cross categorization for blended policy rules
• Support for regional URL lists & custom URL db/categories
• Allow/deny lists, plus custom overrides & exceptions
• Header inspection/rewrites for safe search mode
• Advise and coach users with custom alerts
WebPulse Cloud Service
WebPulse
Rating
Service
WebPulse Requests
Dynamic
Rating
Service
WebFilter
Master
WebFilter
7-9ms
Requesting
Devices
DRTR
100ms
median
DBR
Background
Rating Process
Deep content & threat
analysis, plus human
raters (mins – 1+ days)
WebPulse Metrics:
• 30B ratings per day average for WebFilter (devices + cloud)
• 150+M requests/day to WebPulse, peaks near 180M/day
• Client devices receive ~95% of ratings in 7-9ms
• ProxySG has on-proxy database for immediate ratings (~95%)
• ~5% of ProxySG web requests go to WebPulse (~3% in NA)
• All unrated requests sent to DBR for background analysis
• Every request gets threat detection analysis in background
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What About The Office of One?
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Poor performance
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Inconsistent performance
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No control over
user experience
Aren’t We
All Mobile Users?
Desktop Client for Acceleration and Control
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WAN Optimization Anywhere
• Provide Fast Access to
Applications in the Datacenter
Internet
• Performance increase of up to 35x
• Dramatically decrease bandwidth use
New
New
Byte Caching
Sophisticated custom compression
based on observed network patterns
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Corporate
Network
Location Awareness
Makes intelligent use of ProxySG
appliances in the network
TCP Optimization
CIFS Optimization
Inline Compression
CIFS Object Caching
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Centrally Managed Web Remote
Control
•Real-Time
•“Good”
Rating Engine
• Fast, On-Demand Categorization
•“Ugly”
•“Bad”
•Internet
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• You Decide What is Good, Bad or
Ugly With a Single Corporate Policy
• Centralized Reporting of Activity
Prevents inappropriate Web surfing
Protects phishing from known and unknown sources
Protects against many forms of spyware
Real-time categorization of new web content
BLUE COAT SYSTEMS - CONFIDENTIAL
Blue Coat ProxyClient™
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Software client that extends acceleration and web protection to remote client computers
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Protects clients from malware and ensures corporate acceptable use policies
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Improves performance of email, client-server applications and file services
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Accelerates traffic between SG appliance and end user machine
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Transparent to IPSec VPNs
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No changes to end user experience  apps and file downloads are just faster!
Microsoft Word File
size - 10 MB
Microsoft PowerPoint
File size - 1 MB
No Client
2 min
No Client
With ProxyClient
20 sec.
1 min
21 sec.
104 sec.
6 sec.
With ProxyClient
16 sec.
3 sec.
2 sec.
File Open
(cold)
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File Open
File Open
(warm)
BLUE COAT SYSTEMS - CONFIDENTIAL
Test bed: Office 2003, Win XP, 1.544 mbps full duplex, 200 ms
File Open
(cold)
File Open
File Open
(warm)
Blue Coat Solutions Portfolio
PacketShaper
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ProxySG
Application Visibility & QOS
Secure Web Gateway
WAN Optimization
Application Performance
Monitoring
Malware Prevention
Content Delivery Networks
P2P Traffic Shaping
SSL Visibility and Control
Remote Acceleration
Application Visibility
Web Content Filtering
Application Front-End
MPLS Migration
Remote Web Control
Application Acceleration
Bandwidth Management
IM and P2P Control
Server Consolidation
VoIP Deployment
Information Leak Prevention
Replication and Backup
BLUE COAT SYSTEMS - CONFIDENTIAL
Blue Coat Products
Application Delivery Network
End-to-End User Experience Control
WebFilter
ProxyAV
Application Acceleration
PolicyCenter
Application Visibility & Monitoring
Reporter
Application & User Security
Application QoS
ProxySG
Get Focused
Director
Policy Based Control
Management & Reporting
ProxyClient
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PacketShaper
Go Wide
Intelligence
Center
Technology Migration Strategy
Invest in Key Feature Areas
PacketShaper™
Blue Coat
PacketShaper
IntelligenceCenter
ProxySG Platform
iShared
iShaper
Mobiliti
SkyX
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End of Sale
Secure and Accelerate Your Business
SG Family
Internal
Network
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High Performance Appliances
User Control
AV Family
URL Filtering
Virus Scanning
Instant Messenger Control
Peer-to-Peer Block/Allow
Per User Reporting
Streaming splitting/caching/control
Spyware blocking and reporting
Application Acceleration (MACH5)
BLUE COAT SYSTEMS - CONFIDENTIAL
Comprehensive, flexible content policies
Public Internet
ProxySG Acceleration & Security
One Product, Two Options
ProxySG
Secure Web Gateway & Acceleration
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Full Web & SSL Visibility
URL & Content filtering (BC and Third Parties)
Malware protection & real time cloud services
ICAP Redirection, policy redirection
Authentication; proxy services for IM, P2P, Telnet
SOCKS
All Acceleration Services
Acceleration
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Protocol Acceleration: CIFS, NFS, MAPI, HTTP,
HTTPS, MMS, RTSP & More
Byte Caching, object caching
QOS and Compression
Accelerate files, email, web, SSL, streaming, external
Web & SSL
BLUE COAT SYSTEMS - CONFIDENTIAL
Proxy
Edition
ProxySG
Mach5
Edition
Experience & Leadership
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Web focused company
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50,000+ appliances sold
SG8100 Series
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Over 50M WebFilter users
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Rate over 30B requests/day
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Analyze 1B+ web requests/week
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Open Design
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SG810 Series
SG510 Series
URL List, DLP, Threat Detection
Market leader
SG210 Series
ProxyClient
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Conclusion
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The Application Delivery Network…
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Intelligent control of your network
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See & classify applications & users
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Protect users from malicious content
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Accelerate business-critical applications
The best products & solutions
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Gives you complete visibility, security & acceleration
Only Blue Coat delivers the industry’s best, most
comprehensive solution for ADN
BLUE COAT SYSTEMS - CONFIDENTIAL
K9 Web Protection
FREE WEB FILTERING
If you want to protect your Internet connections at home
with the same Blue Coat real-time categorizing
Blue Coat is now giving it away, read more at:
http://www.getk9.com
Feel free to give this link to anyone you want!
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