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European Commission, DG Enterprise & Industry

e-Business W@tch

in the context of e-business related activities of DG Enterprise and Industry Georgios KARAGEORGOS 19 th Bled eConference, Surveying eValues Panel Bled, 5 June 2006

Overview of the presentation • Background info and policy context

(slides 3-5)

• What is the e-Business W@tch

(slides 6-13)

• Lessons learned and future plans

• Support / Background info (slides 14-16) (slides 17-20)

Some Background History :

Peak of the internet ‘era’: a lot of

hype

about e-business… …but

no reliable data

and analysis on its development.

Therefore, launching of:  Eurostat ICT usage by enterprises survey to provide official states (more from Fernando Reis) ; (pilot in 2001), statistics across member and other 

e-Business W@tch

tool to identify, analyse and compare different sectors .

(since Dec. 2001) as a more trends flexible across

Focus on a Policy Background: dynamic e-business environment

From the eEurope Communication 148 ( 2002 and 2005 2003 )

a changing environment : ”Adapting

Action Plans and the

e-business policies in The lessons of the Go Digital Initiative”,

and a multi-level set of initiatives among enterprises, notably to promote e-business SMEs , in Europe : • eBSN : e-Business -Policies Wednesday, here in Bled) Support Network (more on • e Skills Forum • Legal aspects • Standardisation / Interoperability • Underlying analysis:

e-Business W@tch

to

i2010

and the COM(2005) 474 final ,

Communication

Brussels, 5.10.2005

• i2010 on : “ SMEs ” Define e-business policies to remove technological, organisational and legal barriers to ICT adoption with a focus (an aim under Objective 2); • COM(2005)474 based on systematic screening of 27 sectors : • confirms

enabler ICT

for an important

productivity driver

growth; for

innovation

and a key • outlines actions to achieve renewed Lisbon Strategy goals, incl.

identifying barriers

to the effective and wide take up of ICT in Europe, in order to propose

policy responses

; • ICT Task Force established (meeting on 6/6/2006) ; • continue e-BSN, e-Skills, legal and standardisation actions.

Mission: business development in different sectors of the European economy – to monitor, analyse and compare ICT uptake and e-

not

sectors themselves.

Objective: to provide reliable results, based on commonly accepted methodologies, which are not readily available from other sources and would depth analyses.

trigger the interest of policy-makers, researchers, and other e-business stakeholders for more in Approach

:

a “

wide-angle

” perspective, with necessary trade offs transparently depicted in every deliverable, but “ zooming-in ” on selected issues for different sectors or across sectors.

Survey: > 10 sectors > 25 countries > 70 case studies

Database:

Indicators per sector, country, company size Secondary sources: - market research - OECD, Eurostat, ... - studies, surveys - databases

Industry Associations

- sector statistics - reports - interviews :

Network of experts

and stakeholders: ~25 experts from different fields, countries and sectors

e-Business Market Watch Function Sectoral and Thematic Reports

- sectoral implications - economic implications - policy implications (in electronic form)

Synthesis Reports

(>1000 copies each)

Pocketbook

(with indicators)

Web Site

(public, internal)

Dissemination

(CD, events, conference)

Ad hoc Services

(to DG Enterprise): - Forecasts - Short term data retrieval - Background information

D 1,7 A 0,0 -1,7

Some results (2005): Sectoral e-Business Profiles

D 1,7 A 0,0 -1,7 D 1,7 A 0,0 -1,7 B B B D C Max Average 1,7 A Food 0,0 -1,7 B

D

Max C Average Construction

1,7 A 0 - 1,7 B

D Max C Average Machinery 1,7 A 0,0 -1,7 B C Max Average Publishing Max

C

Average Tourism Max Average C IT services European e-Business Scoreboard 2005:

A = Connectivity

process automation.

C = E-procurement

of the enterprise.

B

= ICT use for

internal

and supply chain integration.

D = E-marketing

business and sales.

Some more results (2005):

Significance of e-business applications

Application Sector Broadband adoption ICT for innovation ERP / SCM Sourcing & procurement Marketing and sales Overall significance

Food & beverage Textile Publishing Pharmaceutical Machinery Automotive Aerospace Construction Tourism IT services                                                              = low relevance / diffusion;  = average relevance / diffusion;  = above average relevance /diffusion  = high relevance / diffusion;  = applies only for some sub-sectors / applications

Source: e-Business W@tch (E-Business Report 2005)

2006

:

10 Sectors

being studied Manufacturing Services

• Food & Beverages • Footwear • Pulp & Paper • ICT • Consumer Electronics • Shipbuilding • Tourism • Telecom Services • Hospital Activities • Construction

The plan for 2006

(more from Hannes Selhofer) • late November 2005: Discussion on Sectors to be covered • December 2005: Draft Road Map delivered • Late February 2006: Agreement on RM & Questionnaire • Mar-April 2006: Survey (of about 14,000 companies) • May / June 2006: • June / July 2006: • May - Oct 2006: • Sept / Oct 2006: • Nov / Dec 2006: • December 2006: Deliver

1 st Draft Sectoral Reports

Delivery of Pocket Book 2006 Sectoral Workshops Deliver

2 nd Draft Sectoral Reports

Delivery of Draft Final Report Annual eBW Event

Selection of Sectors / Topics • Roll-out Plan since 2003

(see http://www.ebusiness watch.org/about/sector_selection.htm) ;

• Regular update

policy of issues and topics on the basis of needs (e.g. input from eBSN or ICT Task Force);

• Suggestions

from contractor at each period’s start (RM) ; • Intense

consultation with sectoral

and other Commis sion units, as well as with industry

associations

of 24 January 2006) ; (see W/S

Everything

on the web:

Main lessons learned

• Fulfilling existing, real need

=>

Great holders (even university from Mexico) interest + support from stake to continue; • Project unique (internationally ?

) in combining statistics (going one step further than ‘traditional’ surveys), qualitative analysis (incl. case studies) and policy recommendations; • Strong points = Timeliness, quality and transparency!

• ‘Victims of success’: involvement BUT Growing expectations, demands and different interests => Can NOT satisfy all !

• Continuous trade-offs , e.g. increase sectoral focus reduced survey’s capacity;

=>

• Increased burden for flexibility and coordination capacities.

Future Plans: a ‘new’ eBW

(within the policy context described in slide 5 ) • Insights from on-going Cambridge conference project, interim evaluation (by IDEA) and (http://ec.europa.eu/enterprise/ict/conferences/cambridge.htm) ; • Emphasis on 3 themes :

Impacts, impacts

and

impacts!

• Focus on specific sectors , companies’ size classes & regions; • Approach: Maintaining quantitative ( data ) and qualitative ( case studies ) information collection, combined with high quality analysis , leading to identification of policy challenges; • ‘Common’ data coming from available official statistics (mainly Eurostat), complemented by purpose-made surveys ; • More flexibility of implementation arrangements .

Thank you

for your attention!

For more information:

http://europa.eu.int/comm/enterprise/ict/index.htm

http://www.ebusiness-watch.org

[email protected]

&

[email protected]

[email protected]

eBSN: Objectives & Facts

• To improve co-operation , promote exchange of best practice and in the field of e-business policies in favour of SMEs discuss new challenges  Report eBSN: Achievements and future Action Plan” (on the portal since April 2006).

• 175 members, from ~30 countries, ‘meeting’ at www.e-bsn.org

and 8 workshops so far:  Previous in

Vienna

( Cambridge (Dec 2005), next in 13-14 June 2006

Bled

(Slovenia, 7 June 2006 ) on “e-Invoicing” and in ) on “Models and measures to support e-business uptake by SMEs”;  Open call for expression of interest to co-organise with Commission services an eBSN workshop.

• Hands-on co-operation to adapt and promote good e-business policy practice :  “Twinning” initiative, to test transferability and tools in joint actions;  Co-operation between SMEs and ICT suppliers , to improve availability of e-business solutions;  “Train-the-Trainer” to promote high-level training through SME support networks;  Dissemination , through business associations, chambers of commerce, etc .

Promoting e-Skills in Europe

(http://europa.eu.int/comm/enterprise/ict/policy/ict-skills.htm) • European e-Skills Summit with the Danish Presidency and benchmarking report national policies (Oct. 2002), followed by Council Conclusions (Dec. 2002); on • “e-Skills in Europe: Towards 2010 and Beyond” synthesis report of the European e-Skills Forum and European e-Skills 2004 conference (Sept. 2004); • Supply and Demand of e-Skills in Europe report of RAND (Sept. 2005); • European ICT Skills Meta-Framework: CWA 15515 CEN/ISSS (Feb. 2006); • In 2006, two studies : e-Skills Foresight Scenarios (March 2006) and Benchmar king policies and initiatives in support of e-learning for enterprises (April 2006), three

Calls for tenders

(2Q2006): Multi-stakeholder Partnerships, e-Business Skills Survey and European ICT Skills & Career Portal and the

European e-Skills 2006 Conference

(5-6 October 2006, Thessaloniki).

Development of a long term EU e-skills agenda: Plan to be adopted in early 2007.

policy Communication and Action

Removing legal barriers in e-business

• On-line consultation on legal barriers to e-business and Conference "E-business without frontiers: the challenges ahead" (April 2004, proceedings on the Europa website) ; • The B2B marketplaces portal (www.emarketservices.com); • In 2006 , four on-going projects: 1. Validity and mutual recognition of e-documents (Sept.); 2. Benchmarking 3. Unfair national e-business legal commercial practices in practices B2B e-markets (Sept.); (April); 4. Costs and benefits of reverse auctions in B2B e-markets (June) and a Legal Conference (Brussels, 27-28 November ).

From eSAP Standardisation to the ICT Work Programme The eEurope Standardisation Action Plan: To support work in domains of public interest, like standardisation security, e-inclusion, e learning, e-government , etc through integrated actions of the ESOs (incl. CEN, CENELEC, ETSI) and other stakeholders; All eEurope 2002 / 2005 domains covered, by some financial support of about ~23 MEUR 165 tasks between 2000 and 2005.

and In 2006 : The ICT Standardisation Work Programme, complementing the European Standardisation Action Plan and extending the coverage in new domains (e.g. GRID, IPR and counterfeiting, e-Customs, etc); Contracts with ESOs to be signed in 4Q06 (total budget ~4 MEUR ).