Transcript Patient Participation

Patient Participation
Feb 2014
What do I mean by this?
What do you know?
22 pages
• England only 1/4/13-31/3/14
Key Objectives
• Patients involved in decision about the
range and quality of services provided and
commissioned by their practice.
• Promote proactive engagement of patients
through Patient Reference Groups
• Seek views from practice patients through
use of a local practice survey
• Outcomes published on practice website
• One aspect that practices may wish to
focus on is ensuring convenient access to
the practice and also from the practice to
other services in its role as coordinator of
care, facilitating access to other health and
social care providers.
6 Components
1
• Develop a structure that gains the views of
patients and enables the practice to obtain
feedback from the practice population, e.g.
a PRG
2
• Agree areas of priority with the PRG
3
• Collate patient views through the use of a
survey
4
• Provide PRG with opportunity to discuss
survey findings and reach agreement with
the PRG on changes to services
5
• Agree action plan with the PRG and seek
PRG agreement to implementing changes
6
• Publicise actions to be taken and
subsequent achievement
Why would I do it?
Let’s have a go!