Transcript Name of presentation

Introducing Data Center
Solutions
I) Introducing OpticalTel
II) Location
III) Network & Connectivity
IV) Security
V) Power & Cooling Infrastructure
VI) Support Services
Introducing OpticalTel
Data Center Solutions
Based in South Florida and forged from an extensive line of successful
entrepreneurs in the telecommunications industry, OpticalTel is rooted in
a rich history of building and delivering Video, Internet, and Voice services
to residential and business customers. Today, OpticalTel offers additional
solutions; including data center services, and continues to be a fully
integrated telecable company utilizing advanced fiber optic technology to
deliver our quality services.
Data Center Services Contribute to Your Organizations Ability to:
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Reduce capital expenditures
Increase service levels
Channel more creative energy into running your business
Assurance your IT Infrastructure will be highly accessible 24/7/365
Introducing OpticalTel
Service Offering
Colocation
Colocation provides secure, redundant service without the need of
owning and operating a costly facility. The Tier III, carrier neutral data
center features a 99.999% SLA uptime guarantee and industry leading
client service.
Dedicated Servers
Dedicated servers are built to your precise specifications providing a
range of industry leading manufacturers, ensuring optimum server
performance for your business.
Cloud Hosting
Cloud hosting solutions enable clients to maximize their IT efficiency by
providing unlimited on-demand capabilities, allowing clients to pay as
they go.
Our City
Miami
Market Accessibility
Miami is home to over 1,000 multinational corporations, several foreign
consulates, trade offices and various bi-national chambers of commerce.
Connectivity
Miami has many advantages for companies looking to compete globally,
including our connectivity to the world’s most important markets.
Infrastructure
Miami’s telecommunications infrastructure is enhanced by multiple fiber
loops, carrier facilities, international cable landings, and is home to the
first purpose-built, Carrier-Neutral Network Access Point.
Our Location
Heart of Downtown Miami
Priority
The facility is located on the same dual sub-stations that service the local
hospitals, federal and state courthouses, which equates to priority turn-up
for the data center.
Building Specifications
The facility is structurally designed to withstand natural disasters. The
building is outside the FEMA 500-year flood zone and outside the MiamiDade hurricane evacuation zone.
Presence
The facility was engineered to offer high performance, high availability and
scalability to enhance clients mission-critical requirements, while the fiber
presence provides a choice between 13 Tier I carriers.
“The Gateway to Latin America”
Network & Connectivity
Carrier Neutral Facility
 Connectivity to 13 Tier I bandwidth
providers
 Offers tremendous flexibility in
designing clients’ data needs
 Establish cross connects in less than
24 hours
 No active devices in Meet Me Room
to troubleshoot
Security
Industry Leading Physical Security
 Manned 24/7/365 with security officers who control entrance into
the building
 Digital Realty Trust issued photo ID is required for building
access
 Biometric Scanners allow data center access
 Secured, key access required for cabinet/cage entrance
 CCTV digital cameras and recorders monitor and capture all
activities with full coverage, and the data is archived for future
retrieval
Power & Cooling Infrastructure
Power
 Redundant underground feeds
 Enterprise and priority zoning
 Priority zone is shared with high severity entities
 Court House, Jail, Police Dept.
 3000 amps from power utility
 2000 amps Phase I, 1000 amps Phase II
UPS and PDU
 Eaton Enterprise Powerware
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N+1 redundancy
20 minutes UPS runtime
Semi annual UPS and battery maintenance performed by Eaton
System monitoring
 Powerware with email & text alerts
Power & Cooling Infrastructure
Cooling
 Assurance your equipment is maintained with N+1 cooling
Liebert AC Units
Optimum airflow at 72°F +/- 5°F
Humidity between 40% and 60%
Capable of delivering 120v, 208v, 480v AC, and -48v DC to match
customers’ varying needs
 The facility’s power systems are designed for maximum
effectiveness
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Power & Cooling Infrastructure
 Redundant distribution
 N+1 UPS
 Branch breaker monitoring
Power & Cooling Infrastructure
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Remote Power Panels
Connected to redundant PDU’s
Circuits installed by licensed electrician
All circuits are tested after installation prior to turning over to customers
All circuits are monitored with Eaton’s Powerware software
Power & Cooling Structure
Generator
 Cummins 1 Megawatt
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Fuel will last 9 days before refuel
Guaranteed 24hr fuel delivery contract
Quarterly maintenance performed by a Cummins certified vendor
Regular load bank testing
Monthly maintenance tests performed by qualified technicians
Available port for rollup generator
Support Services
SLA
 24x7 onsite support
 15 minutes ticket acknowledgement
 30 minutes onsite assistance
 Call overflow to answering service center
Tickets
 Outsourced service desk platform
 Tickets can be entered via email, phone, or portal
 Tracking of tickets available via the customer portal
Support Services
Customer Service
 Our customers are our most important business partners
 Our team goes “Beyond the limits”
 24/7 Access
 Qualified technician availability
 Live support
 Security
 Industry praised service team
 Fast turnaround for assistance
Facility
Contact Information:
Your Account Executive
Sales Division
Phone: 855-30-FIBER (3-4237)
Email: [email protected]
www.opticaltel.com