Transcript New Company Orientation

Hartsfield-Jackson Atlanta International Airport
Authorized Signatory (AS)
Information
City of Atlanta
Department of Aviation
Security Division
“Security is Everybody’s Business”
Table of Contents
Contact Information…………………….………………………………………………………… Pages 3-4
Authorized Signatory Definition……………………………......................................... Page 5
Authorized Signatory Requirements..…………………………………………………. Pages 5-6
Authorized Signatory Training.…………………………………………………………….. Page 7
Authorized Signatory Responsibilities.…………………………………………..…… Pages 8-11
Audit/Billing/Payment……………………………................................................................. Pages 12-13
General Information….…………………………………………………………………………… Pages 14-17
Our Website……………………………………………………………………………………………. Page 18
Contact Information………….……………………………………………………………………. Page 19
Security Division - Contact Information
Karen Brown – Badge Department
Tel: 404-530-2315; FAX: 404-530-6839
E-mail: [email protected]
Jerry Edwards, Sr. – Fingerprinting Department
Tel: 404-530-2310; FAX: 404-762-3759
E-mail: [email protected]
Keith Jackson – Access Control Department
Contact us via email at
[email protected]
Tel: 404-530-2318; FAX: 404-530-6839
Or visit our H-JAIA website at
E-mail: [email protected]
Compliance & Enforcement
www.AtlantaAirport.com/Business/Security
Tel: 404-561-6416; FAX: 404-530-6839
E-mail: [email protected]
Security is Everybody’s Business
Security Division - Contact Information
City of Atlanta
Department of Aviation – Security Office
P.O. BOX 20509
Atlanta, GA 30320-2509
Access all Security Office information through the Hartsfield-Jackson
Atlanta International Airport website at:
www.Atlanta-Airport.com/Business/Security
E-Mail us at…
[email protected]
Security is Everybody’s Business
Security Division – Authorized Signatory (AS)
Authorized Signatory (AS) Definition
“Authorized Signatory” is the individual or designated
representative authorized to sponsor individuals and request airport
identification media on behalf of their agency.
Authorized Signatory (AS) Requirements
 All
first time primary and secondary AS must attend the initial
orientation training.
• Wednesdays @ 2:00pm in the Security Office
• Letter from the President/CEO/Owner/HR Director of the company
appointing you as the primary and/or secondary AS
• Sponsorship Letter
• Insurance Certificate ($1 million or $10 million)
Security is Everybody’s Business
Security Division – Authorized Signatory (AS)
Authorized Signatory (AS) Requirements continued
Complete the 20-second survey and return to the Security Office (will
be made available online).

 All
AS must possess a SIDA or Non-SIDA badge.
 All
AS with a Non-SIDA badge must take the SIDA training at least
one time.
 All
AS (Primary and Secondary) must attend annual refresher
training.
Primary or secondary AS is responsible for completing the badge
audits and ensuring security services are paid accordingly.

 AS
should be someone who can be devoted to the position full time.
We encourage companies with a large number of employees to have
a secondary AS.

Security is Everybody’s Business
Security Division – Authorized Signatory (AS)
Authorized Signatory (AS) Training

Annual Mandatory AS Training (Primary and Secondary).
• Interactive Computerized Training
• Must be completed by the last day of your birthday month (more
details to follow)

Consequences if training not complete.
• No renewals or new badges will be processed
• A new AS will have to be appointed by the agency
Security is Everybody’s Business
Security Division – Authorized Signatory (AS)
Authorized Signatory (AS) Responsibility

Badge request forms must be completed in its entirety.
 AS
must ensure the information completed by the individual on the
Badge Request Form is accurate to your knowledge and complete
your portion of the form prior to signing.
Employees must work for your company and receive a pay check
from your agency.

 AS
must ensure the employee should have the proper
identification/documentation when they arrive at the Security Office.
 AS
should review all documents that employees are submitting to
ensure to the best of your ability they are legitimate and required.
Security is Everybody’s Business
Security Division – Authorized Signatory (AS)
Authorized Signatory (AS) Responsibility
continued
Person(s) born abroad must bring documentation and a copy of
that documentation to reflect their Alien Registration Number and/or
Passport Number.

• System software upgrade in process and the copy may not be needed
 All
copies must be legible (not the picture but words and
numbers).

We will no longer review paperwork at the front desk.
It is the AS responsibility to ensure individuals that come to our
office with the correct paperwork.


Retain a copy of fingerprint clearance letters for renewals.
Security is Everybody’s Business
Security Division – Authorized Signatory (AS)
Authorized Signatory (AS) Responsibility
continued
Those individuals with CHRC issues must come to speak with
Jerry Edwards or designee during the time denoted in the letter.

• No phone calls please
• No appointments needed
 AS
need to inform their employees of processing time for
fingerprinting.
• 2-4 days CHRC clearance
• 5-14 days STA clearance
Inform your staff what security services they are coming to our
office to receive (i.e. fingerprint, SIDA training, custom seal, badge
upgrade) so they can articulate this information to the security staff.

Security is Everybody’s Business
Security Division – Authorized Signatory (AS)
Authorized Signatory (AS) Responsibility
continued
Make sure employees know to receive a receipt for all security
services.

 AS

can not keep unused badges at your desk.
Badges must be returned to our office within 48 hours.
When you are aware that a badge is no longer in use or it has been
lost you must notify the security office immediately at
[email protected] so that we can deactivate the badge.

If there is a change in your contact information it is your responsibility
to inform the security office at [email protected]

The best contact resource to receive information from us (i.e. memos,
updates, etc.) would be an email address vs. fax.

Security is Everybody’s Business
Security Division – Authorized Signatory (AS)
Audit / Billing / Payment
The next audit; you will be responsible for submitting your badge
report.


You must keep your badge report current at all times.
If a badge hasn’t been returned, the badge will be changed to
audit response, and the company will be charged $200.00 for each
non-returned badge.


We do not list names on invoices.
It is your responsibility to keep account of your employees who
received security services from our office.

Security is Everybody’s Business
Security Division – Authorized Signatory (AS)
Audit / Billing / Payment continued
Method of payment: Effective July 1st, 2009 we will no longer
accept cash in the Security Office.

• Company checks, money orders, certified/bank checks
• Advance payment
• Billing (only those currently being billed and/or approved)
Debit/Credit card option will be available within the next 30-60
days.


No badge/fingerprint/permit refunds.

We will correct our errors at no charge to your agency.
Security is Everybody’s Business
Security Division – Authorized Signatory (AS)
General Information

Badge Request Form/fingerprint date are only good for 30 days.
You must be re-fingerprinted when upgrading from a Non-SIDA to
a SIDA Badge.


Security Manager/designee must approve the upgrade.
If employee works for two or more companies he/or she must have
a badge for each company.

If you are applying for a federal badge you receive specific
exemptions; however, if you are applying for a non federal badge
your federal exemption does not apply.

Fingerprint form must be completed prior to coming to the office;
Effective June 15th, 2009, we will no longer issue them in our office.

Security is Everybody’s Business
Security Division – Authorized Signatory (AS)
General Information continued
 AS
should only inquire about fingerprint/STA results if they had not
heard from us within 14 days.
Fingerprints are required every two years only for those applicants
in need of a Custom Seal.


SIDA training: no pre-sign up or appointments.
SIDA training will move to a temporary location starting August 3rd,
2009 through February 2010.

• Signs will be posted and a memo has been sent to you.

Inform employees of acceptable documentation/identification.
The
required documentation is required for renewals, upgrades,
changes, lost/stolen badges.
Security is Everybody’s Business
Security Division – Authorized Signatory (AS)
General Information continued
Social Security card print out is not acceptable; must have
original card.

We will turn people away if they do not have the proper
documentation and paperwork completed.

Please do not have your employees call our office; it is the AS
responsibility to provide your staff with the necessary information.

Please do not have your staff call our office in reference to
fingerprint results; it is the AS responsibility to follow up on
clearances.

Inform your employees there are no guests allowed in our office
(i.e. friends, family, and children).

Security is Everybody’s Business
Security Division – Authorized Signatory (AS)
General Information continued
Effective June 1st, 2009, new customers born abroad must
present the required document and have a copy to leave with the
security staff to forward to TSA.

Effective June 15th, 2009, you must use the Badge Request
Form revised date of 06/09.

September 2009-April 2010 the Security Office will undergo
renovation. We ask for your patience during this time.

Upon completion of the renovation, SIDA, Driver’s, Authorized
Signatory, and Customer Service training will be held in the security
training room.

Security is Everybody’s Business
Security Division – Authorized Signatory (AS)
Our Website

Security Office official website:
www.Atlanta-Airport.com/Business/Security
You must get all of your forms and receive all your information
from this website.

When downloading forms from the website, make sure all pages
are printed.

Security Office will no longer have forms available to disseminate
to you.

Customer service survey is available online and in the Security
Office to be completed when services are rendered.

Security is Everybody’s Business
Security Division - Contact Information
Karen Brown – Badge Department
Tel: 404-530-2315; FAX: 404-530-6839
E-mail: [email protected]
Jerry Edwards, Sr. – Fingerprinting Department
Tel: 404-530-2310; FAX: 404-762-3759
E-mail: [email protected]
Keith Jackson – Access Control Department
Contact us via email at
[email protected]
Tel: 404-530-2318; FAX: 404-530-6839
Or visit our H-JAIA website at
E-mail: [email protected]
Compliance & Enforcement
www.AtlantaAirport.com/Business/Security
Tel: 404-561-6416; FAX: 404-530-6839
E-mail: [email protected]
Security is Everybody’s Business
Security Division – Authorized Signatory (AS)
Questions???
Security is Everybody’s Business
Hartsfield-Jackson Atlanta International Airport
If you have any additional questions or
concerns, please contact us at any time.
Thank You!
City of Atlanta
Department of Aviation
Security Division
And remember…
“Security is Everybody’s Business”