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CROWNWeb FMQAI: The Florida ESRD Network CROWNWeb – What to Expect Introductions • Oniel Delva, BA Communications Coordinator Renal RCT Team – Network 7 [email protected] CROWNWeb – What to Expect Today’s Objectives • • • • Recap the Release and Progress To Date Help Facilities Stay Prepared for CROWNWeb Provide a Vascular Access Overview A Look Ahead: Multi-Factor Authentication CROWNWeb – What to Expect Phase In – Details • Two phases of release that included: Up to 180 facilities Both Large Dialysis Organizations (LDOs) and Independents Submission of data through single user interface (SUI) and Batch (Electronic Data Interface - EDI) • Critical feedback received from users CROWNWeb – What to Expect Why Phase In? • Provided Additional Time to: Further communicate CROWNWeb requirements Learn about CROWNWeb’s effect on facilities • Reduced Immediate Demands on Facilities • Allowed More Time for Use Studies Cost/Resource estimates QIPS account management • Provided Opportunity for Modifications CROWNWeb – What to Expect System Changes CROWNWeb modifications based on User feedback and/or updated requirements: User Management Error Messages Vascular Access* Batch Data Submission Multi-Factor Authentication* * - Discussed on later slides CROWNWeb – What to Expect Release Path • • • • February 2009 – Beginning of Phase 1 August 2009 – Beginning of Phase 2 November 2009 – Release of version 1.2 Tentative Next Release – December 2010* Will this be the national rollout of CROWNWeb? * - Subject to change CROWNWeb – What to Expect QIPS Account Forms QIPS Account Form submission is critical to staying prepared. You should… Identify number of users at facility Understand who to send the forms to Allow adequate processing time pre-release Maintain your account (passwords, security) CROWNWeb – What to Expect Education Opportunities • • • • Informational WebEx Sessions WebEx Training Online Training In-Person Training CROWNWeb – What to Expect Informational WebEx • CMS-Sponsored Monthly WebEx Sessions • Include Guest Speakers from Outside CROWNWeb and Key CROWNWeb Staff Jan - Independent Facility’s Perspective Feb - Batch Submission Process Mar - Clinical Performance Measures Apr - Vascular Access – What You Need to Know May - Getting Started with CROWNWeb – Tips and Tricks Jun – Batch Data Submission – A Technical Overview *Recordings and the materials from each call are available via www.projectcrownweb.org. CROWNWeb – What to Expect Online Self-Directed Learning • • • • • • Available Courses – CROWNWeb LMS QIPS and CROWNWeb Simulations Training Materials CROWNWeb Newsletters CROWNWeb Reference Library What Ifs CROWNWeb – What to Expect Ear to the Ground… What’s the best way to get the latest info on CROWNWeb? • Projectcrownweb.org • Your ESRD Network • CMS Channels • Ask! CROWNWeb – What to Expect Taking Control Staying Informed and Involved with CROWNWeb Means… • Taking an Active Role • Providing Feedback • Working with your Network • Making Your Voice Heard CROWNWeb – What to Expect Vascular Access Vascular Access screen in CROWNWeb: • High percentage of questions, due to: Confusing Terminology “Progressive Disclosure” design (different from rest of application) Uncertainty of Required Data • Screen is currently under full re-evaluation to enhance clarity and usability. CROWNWeb – What to Expect Let’s Take a Look… CROWNWeb – What to Expect What Is Multi-Factor? How can we define “Multi-Factor”? “Multi-factor authentication (MFA) is a security system in which more than one forms of authentication are [used] to verify [a user’s identification]. In contrast, single-factor authentication involves only a user ID and a password.” - www.techtarget.com CROWNWeb – What to Expect This Looks Familiar… You may have seen some form of MFA in the following places: Online Banking (choose your custom image) ATMs (present your magnetic card) Telephones (receive a callback with a code) Biometrics (fingerprints, retina scans) CROWNWeb – What to Expect MFA and CROWNWeb CROWNWeb’s sign-in technology must adhere to federal guidelines for computer systems: QualityNet System Security Policy (11/09) 5.3.3.2 - User Identification and Authentication - Automated IA mechanisms shall be in place and supporting procedures shall be developed, documented, and implemented effectively to enable unique identification and authentication of individual users (or processes acting in behalf of users) of QualityNet information systems. Authentication of user identities is accomplished through the use of passwords, tokens, biometrics, or in the case of multi-factor authentication, some combination therein. Source: QualityNet System Security Policy http://tinyurl.com/cwsecurity CROWNWeb – What to Expect What Does This Mean? CROWNWeb and User Accounts will be updated to enable the implementation of MFA: Information on QIPS Forms Required Information for MFA Education and Communication on MFA Policies CROWNWeb – What to Expect CROWNWeb and Bundling In the near future… • CROWNWeb – Most current outcome data • Payment partially linked to outcomes • CMS will track outcomes through CROWNWeb CROWNWeb – What to Expect Wrapping Up CROWNWeb – What to Expect Questions? CROWNWeb – What to Expect Thanks! For Further Information… Email: [email protected] CROWN Help Desk: 1-888-ESRDHD1 Web Site: http://www.projectcrownweb.org This material was prepared by FMQAI, the End Stage Renal Disease Network for Florida (Network 7), under contract with the Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services. The contents presented do not necessarily reflect CMS policy. Publication Number: FL2010RCT42211763