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Agenda What is Change Assistant Overview Installation Environment Management Framework (EMF) Change Assistant (CA) Common Setup Issues Functionality Fix Application Process Tips from the Field Questions PeopleSoft Proprietary and Confidential, Copyright 2004 PeopleSoft, Inc. For Internal Use Only, Do not distribute outside of PeopleSoft. Overview Fix Application Process 2. Select & 1. Discover & Download Analyze What fits my system? Find dependencies Version, Applications, Languages Pre-requisites Post-requisites Translations What do I need for regulatory compliance? What is already applied? Review documentation Re-analyze if needed Download 3. Apply, Test and Deploy Determine Order Re-customize Apply to Demo Re-package and Compare to Dev PeopleSoft Proprietary and Confidential, Copyright 2004 PeopleSoft, Inc. For Internal Use Only, Do not distribute outside of PeopleSoft. re-install (3+ times) Overview Fix Application Process - Automated Activity using Change Assistant 2. Select & 1. Discover & Download Analyze What fits my system? Find dependencies Version, Applications, Languages Pre-requisites Post-requisites Translations What do I need for regulatory compliance? What is already applied? Review documentation Re-analyze if needed Download 3. Apply, Test and Deploy Determine Order Re-customize Apply to Demo Re-package and Compare to Dev PeopleSoft Proprietary and Confidential, Copyright 2004 PeopleSoft, Inc. For Internal Use Only, Do not distribute outside of PeopleSoft. re-install (3+ times) Overview What is Change Assistant? Introduced with PeopleTools 8.44 Applies Change Packages Standalone Windows Application Similar in Functionality to Upgrade Assistant Introduced with PeopleTools 8.44 Works with the Environment Management Framework PeopleSoft Proprietary and Confidential, Copyright 2004 PeopleSoft, Inc. For Internal Use Only, Do not distribute outside of PeopleSoft. Environment Management Framework Carries Out Commands Remotely Framework Consists of: Hub - Central Repository Agent(s) - Responsible for collecting/sending/receiving EM Agent EMF Hub Change Assistant File,App,Prcs,Web (Agents) PeopleSoft Proprietary and Confidential, Copyright 2004 PeopleSoft, Inc. For Internal Use Only, Do not distribute outside of PeopleSoft. Database Server (Agents) EMF Architecture Environment Management Framework: One-way connection provides enhanced security Hub CANNOT ping agents – agents check in for more work AppSrv WebSrv Batch File PeopleTools 8.45 Environment Agent = Agent PeopleSoft Proprietary and Confidential, Copyright 2004 PeopleSoft, Inc. For Internal Use Only, Do not distribute outside of PeopleSoft. Environment Management Hub Change Assistant EMF Architecture – For File Deploy Change Assistant Agent Sends Request to Hub Highlights in this Request which Agents to Queue Work Batch Server, Web Server, etc. AppSrv WebSrv Batch File PeopleTools 8.45 Environment Agent Request Sent = Agent PeopleSoft Proprietary and Confidential, Copyright 2004 PeopleSoft, Inc. For Internal Use Only, Do not distribute outside of PeopleSoft. Environment Management Hub Change Assistant EMF Architecture – For File Deploy Hub Holds Requests until the Agent Pings and Accepts Work N.B. Change Assistant will WAIT for this to happen AppSrv WebSrv Batch PeopleTools 8.45 Environment File Agent Request = Agent PeopleSoft Proprietary and Confidential, Copyright 2004 PeopleSoft, Inc. For Internal Use Only, Do not distribute outside of PeopleSoft. Environment Management Hub Change Assistant EMF Architecture – For File Deploy Agents then deploy the files to the appropriate directory on their server Take parameters from File Type Code for this eg %ps_home%\sqr Agents send success message back to CA AppSrv WebSrv Batch PeopleTools 8.45 Environment File Success? Agent Request = Agent PeopleSoft Proprietary and Confidential, Copyright 2004 PeopleSoft, Inc. For Internal Use Only, Do not distribute outside of PeopleSoft. Environment Management Hub Change Assistant Installing the EMF Prompts during CD Install PeopleTools 8.44 or Higher EM Hub Machine Name and Port configuration.properties Starts Automatically PeopleSoft Proprietary and Confidential, Copyright 2004 PeopleSoft, Inc. For Internal Use Only, Do not distribute outside of PeopleSoft. Installing the EMF Installing the EM Hub Install PeopleSoft Internet Architecture Web Application PSEMHUB Administer the EM Hub Start/Stop the Web Server EMF Hub PeopleSoft Proprietary and Confidential, Copyright 2004 PeopleSoft, Inc. For Internal Use Only, Do not distribute outside of PeopleSoft. Installing the EMF Installing the EM Agent Location of the EM Agent: %PS_HOME%/PSEMAgent Setup on each Physical Server Validate the configuration.properties %PS_HOME%/PSEMAgent/envmetadata/config PeopleSoft Proprietary and Confidential, Copyright 2004 PeopleSoft, Inc. For Internal Use Only, Do not distribute outside of PeopleSoft. Installing the EMF The Global Unique Identifier (GUID) Must be Unique for Each Database Stored in the PSOPTIONS Table Used by EMF Distinguishes Environment The Environment Name Unique Name Update the Long Name, Short Name, and System Type Log into PIA and Navigate to: PeopleTools Utilities Administration PeopleTools Options PeopleSoft Proprietary and Confidential, Copyright 2004 PeopleSoft, Inc. For Internal Use Only, Do not distribute outside of PeopleSoft. Installing the EMF Administer the EM Agent Starting Windows - %PS_HOME%\PSEMAgent\StartAgent.bat UNIX - $PS_HOME/PSEMAgent/StartAgent.sh Stopping Windows - %PS_HOME%\PSEMAgent\StopAgent.bat UNIX - $PS_HOME/PSEMAgent/StopAgent.sh Note Windows can define a Service (PT 8.45 and greater) UNIX – run in background PeopleSoft Proprietary and Confidential, Copyright 2004 PeopleSoft, Inc. For Internal Use Only, Do not distribute outside of PeopleSoft. Installing the EMF Validating the EMF Validate Using URL: http://webserver_name:port/PSEMHUB/hub PeopleSoft Proprietary and Confidential, Copyright 2004 PeopleSoft, Inc. For Internal Use Only, Do not distribute outside of PeopleSoft. Installing the EMF Viewing the Information Collected by the Hub Using the EM Viewer: Installed onto the Web Server under: %PS_HOME%\PSEMViewer Can only run on the Web Server Windows - %PS_HOME%\PSEMViewer\GetEnvInfo.bat UNIX - $PS_HOME/PSEMViewer/GetEnvInfo.sh View the viewer.html: Windows - %PS_HOME%\PSEMViewer\envmetadata\data UNIX - $PS_HOME/PSEMViewer/envmetadata/data PeopleSoft Proprietary and Confidential, Copyright 2004 PeopleSoft, Inc. For Internal Use Only, Do not distribute outside of PeopleSoft. Installing the EMF PeopleSoft Proprietary and Confidential, Copyright 2004 PeopleSoft, Inc. For Internal Use Only, Do not distribute outside of PeopleSoft. Installing the Change Assistant Install on a Windows Workstation Use PS_HOME/setup/PsCA/setup.exe Install RDBMS Client Utility Update Windows Path To include: %PS_HOME%\bin\client\winx86 Create Directory Structures for: Download Output Stage PeopleSoft Proprietary and Confidential, Copyright 2004 PeopleSoft, Inc. For Internal Use Only, Do not distribute outside of PeopleSoft. Configuring the Change Assistant PeopleTools 8.44 Start Programs PeopleSoft 8 Change Assistant PeopleTools 8.45 Start Programs PeopleSoft 8.4 Change Assistant PeopleSoft Proprietary and Confidential, Copyright 2004 PeopleSoft, Inc. For Internal Use Only, Do not distribute outside of PeopleSoft. Configuring the Change Assistant From the menu: Select Options Change Assistant Define SMTP Server PeopleSoft Proprietary and Confidential, Copyright 2004 PeopleSoft, Inc. For Internal Use Only, Do not distribute outside of PeopleSoft. Configuring the Change Assistant Select the Change Packages Tab Identify the Download Directory PeopleSoft Proprietary and Confidential, Copyright 2004 PeopleSoft, Inc. For Internal Use Only, Do not distribute outside of PeopleSoft. Configuring the Change Assistant Select the Directories tab Identify the %PS_HOME% Identify the Staging and Output Directory PeopleSoft Proprietary and Confidential, Copyright 2004 PeopleSoft, Inc. For Internal Use Only, Do not distribute outside of PeopleSoft. Configuring the Change Assistant Menu: Select OptionsEnvironment Management Hub Define the URL for the EMHub Validate Using Ping Button PeopleSoft Proprietary and Confidential, Copyright 2004 PeopleSoft, Inc. For Internal Use Only, Do not distribute outside of PeopleSoft. Configuring the Change Assistant Select the Settings Tab Update the Drives to Crawl SQL Client Utilities PeopleSoft Proprietary and Confidential, Copyright 2004 PeopleSoft, Inc. For Internal Use Only, Do not distribute outside of PeopleSoft. Common Issues EM Agent not Running Run EM Agent in Background EM Agent not Connecting to EM Hub Start PIA Make Certain Hub URL is Correct CA Workstation – Path not Updated Validate Path CA Workstation – SQL Client Utility not Found Review search-results.xml PeopleSoft Proprietary and Confidential, Copyright 2004 PeopleSoft, Inc. For Internal Use Only, Do not distribute outside of PeopleSoft. Functionality 1. Upload PeopleSoft Proprietary and Confidential, Copyright 2004 PeopleSoft, Inc. For Internal Use Only, Do not distribute outside of PeopleSoft. Functionality 2. Search PeopleSoft Proprietary and Confidential, Copyright 2004 PeopleSoft, Inc. For Internal Use Only, Do not distribute outside of PeopleSoft. Functionality 3. Download PeopleSoft Proprietary and Confidential, Copyright 2004 PeopleSoft, Inc. For Internal Use Only, Do not distribute outside of PeopleSoft. Functionality 4. Apply PeopleSoft Proprietary and Confidential, Copyright 2004 PeopleSoft, Inc. For Internal Use Only, Do not distribute outside of PeopleSoft. Functionality 5. Migrate* Working with Customizations Run Compares against Database with Customizations Apply Change Packages to new Environment Reapply Customizations Repackage Fixes with Change Packager Migrate Change Package Containing Maintenance & Customizations PeopleSoft Proprietary and Confidential, Copyright 2004 PeopleSoft, Inc. For Internal Use Only, Do not distribute outside of PeopleSoft. Change Packages Using Change Packages for Managing Updates Change Packager Content Traditional Objects Records, Fields, Pages, Components, PeopleCode etc XML Project File File Types and File References All files attached to same ZIP file as Database Objects New Flags for Files Deploy Execute Other Key Points: Follows the standard PeopleSoft Directory Structure Change Assistant Template enforces consistent updates look & feel Change Packager-generated HTML Documentation ensures consistency for install instructions within updates PeopleSoft Proprietary and Confidential, Copyright 2004 PeopleSoft, Inc. For Internal Use Only, Do not distribute outside of PeopleSoft. Change Packages If you do not have a version control utility…. Use the Change Packager to Manage your Updates Save ZIP files for audit purposes Have Developers Package Changes Then have a Separate User Migrate Changes PeopleSoft Proprietary and Confidential, Copyright 2004 PeopleSoft, Inc. For Internal Use Only, Do not distribute outside of PeopleSoft. Tips from the Field General Troubleshooting Tips Need Customer Connection User Account/Password to download package Database connectivity software needs to installed on the CA client Be aware of Additional Directories Needed Some PIA Components that have not Traditionally Carried a Full PS_HOME App and Web Servers need PSEMAgent When Cloning a Database the GUID must be set to blank Application Server Assigns a Random GUID when Booting Up for the First Time Used by the EMF framework to Identify a Unique Environment File Deployment Mechanism Overwrites Existing Objects Run SYSAudit and DDDAudit Before and After Change Package PeopleSoft Proprietary and Confidential, Copyright 2004 PeopleSoft, Inc. For Internal Use Only, Do not distribute outside of PeopleSoft. Tips from the Field Implement on PeopleTools 8.44.06 or Higher Use the PeopleTools 8.45 Documentation Determine Your Starting Point General Availability Roadmap of Applications That Can Use Change Assistant PeopleSoft Enterprise Product Line (Must be on PeopleTools 8.44 or higher) Financial Management Solutions Supply Chain Management FMS SCM Baseline PeopleSoft Enterprise Release and Maintenance Level FMS 8.8 SCM 8.8 FMS 8.4 Service Pack (SP) 2 SCM 8.4 SP 2 General Availability Date* 17-Dec-03 17-Dec-03 31-Mar-04 31-Mar-04 Human Resources Management Customer Relationship Management CRM Enterprise Portal Enterprise Learning Management Enterprise Performance Management Learning Solutions HRMS 8.8 SP 1 Maintenance Pack (MP) 1 CRM 8.8 SP1 MP 2 CRM 8.9 Enterprise Portal 8.8 MP1 ELM 8.8 SP 1 EPM 8.8 SP 2 HRMS and Campus Solutions 8.9 17-May-04 17-Jun-04 23-Jun-04 Q3 2004 Q3 2004 Q4 2004 Q4 2004 PeopleSoft Proprietary and Confidential, Copyright 2004 PeopleSoft, Inc. For Internal Use Only, Do not distribute outside of PeopleSoft. Agenda What is Change Assistant Overview Installation Environment Management Framework (EMF) Change Assistant (CA) Common Setup Issues Functionality Fix Application Process Tips from the Field Questions PeopleSoft Proprietary and Confidential, Copyright 2004 PeopleSoft, Inc. For Internal Use Only, Do not distribute outside of PeopleSoft. Appendix: Migrating Change Packages or Maintenance Updates This appendix describes the procedure used to migrate change packages or maintenance updates to your environment. Note. This process is required for every change package delivered by PeopleSoft. For example, Financials 8.8 Maintenance Pack 1 is delivered in 5 change packages—therefore, financial customers would need to create 5 modified change packages for each of the delivered change packages. PeopleSoft does not support the addition or removal of files in any delivered change package. Migrating Change Packages or Maintenance Updates 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. Using PeopleSoft Change Assistant, apply a change package or maintenance update to the demo database. Run the project compare operation of installed updates to the development or copy of production. Review each customized object and decide whether or not you want to allow the object to be copied into your development database. Copy project from the demo database to the development or copy of production database. Select the objects in the project that require re-customization, and reapply customizations. Select the Upgrade checkbox for each object that required re-customization. Copy project to file. You can specify any location; for example, c:\peoplesoft\modified\project. Extract the files from the delivered change package. Update the project files (.xml and .ini) in the extracted project directory with the exported custom project. For example, copy PRJ151828.XML and PRJ151828.INI from c:\peoplesoft\modified\projects\PRJ151828 to c:\peoplesoft\extracted\upd151828\PRJ151828. Examine the files changes in the maintenance pack with customized files. Typically, these files exist in the updXXXXXX_batch directory. Update file changes where necessary. Open the modified project in PeopleSoft Application Designer and repackage the change package by selecting Tools, Finalize Change Package. When you are prompted for the directory, enter the high-level extracted directory. For example, c:\peoplesoft\extracted\upd151828. Apply the modified maintenance updates to the test or production database or both. When you are prompted to enter the apply directory, enter the directory that contains the modified change package. For example, c:\peoplesoft\extracted\upd151828. The modified change package already includes customizations from the development database and modified files from the development environment. Therefore, now PeopleSoft Change Assistant can be used to migrate both the delivered and the customized objects in the customer's environment without additional manual interventions. PeopleSoft Proprietary and Confidential, Copyright 2004 PeopleSoft, Inc. For Internal Use Only, Do not distribute outside of PeopleSoft.