Transcript Quarterly Partner Briefing

AltiGen Communications, Inc.
Product Update
The leading provider of VoIP Business
Phone Systems and Microsoft-based
Unified Communications
IP Communications Built on Microsoft® Powered by Intel®
www.altigen.com
Agenda
• 6.0 Update 1
• 6.0 Update 2
• 6.5 Sneak Peak
IP Communications Built on Microsoft® Powered by Intel®
www.altigen.com
Microsoft’s UC Overview
Complete Communications Tools
• VoIP Telephone Service
• E-mail
• Audio and video conferencing
• Voice mail
• Presence and contact information
• Fax
• Instant messaging
• Calendars
IP Communications Built on Microsoft® Powered by Intel®
www.altigen.com
MAX Communications Server Product Family
Servers
• MAX1000/R – SMB / Branch Offices
• MAX2000iG – Intelligent Gateway
• MAX5000 – Enterprise Solution
IP Communications Built on Microsoft® Powered by Intel®
Supports up to
3400 extensions
in 100 locations
Software
• MAX Communications Server (Server SW)
• MaxCommunicator (Client SW)
• AltiXXX will be Retired
www.altigen.com
New All Software IP PBX (6.0)
• AltiGen’s Host Media Control Processing
– HMCP: VoIP Resources now run on Standard Intel Server
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Eliminates the need for Voice Processing Cards
Improved Scalability
Improved Redundancy
Flexible Deployment Options
Leverages Investment in Office and MAX Servers
Resource Type
Capacity
G.711 Voice Processing Resources
Maximum 1,000 channels
G.711/G.723/G,729 Voice Processing Resources
Maximum 200 channels
Station Conference Bridges
Maximum 40 bridges with 120 conferencing members
MeetMe Conference Bridges
Maximum 20 bridges/ 120 members / 30 per Bridge
Silent monitor/Barge-in/Coaching Sessions
Maximum 20 sessions (3 members in each session)
IP Communications Built on Microsoft® Powered by Intel®
www.altigen.com
AltiGen Exchange 2007 Integration (6.0)
• AltiGen is the IP PBX plug-in for Exchange 2007
– Upgrade your Messaging Server to a Complete Communications platform
– Voice, Voicemail, E-Mail, Fax, Speech Reco – in a single integrated system
Available 2Q08
IP Communications Built on Microsoft® Powered by Intel®
www.altigen.com
The New Outlook Experience
IP Communications Built on Microsoft® Powered by Intel®
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Outlook 2007 Integration (6.0)
Voice Mails
and Missed
Calls Sent to
Outlook
IP Communications Built on Microsoft® Powered by Intel®
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Enterprise Manager
Key Features:
IP Communications Built on Microsoft® Powered by Intel®
•
Directory
Synchronization
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Multi-Site Routing
•
IP Dialing Tables
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CODEC Management
•
Global Dial-by-Name
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Global Extension
Relocation
•
Global DID List
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Global Least Cost Routing
•
Bandwidth Management
www.altigen.com
AltiGen Integrated Audio Conferencing
“Meet Me” Audio Conferencing Bridges (12 to 120 Sessions)
Complete Conference System:
• Up to 120 Attendees
• On Demand Conferencing
• Auto Conference Scheduling
• Easy User Set Up
• Mute and un-mute participants
• Selectively Drop participants
IP Communications Built on Microsoft® Powered by Intel®
www.altigen.com
Software Roadmap
6.0 Update1: GA October 2008
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Softswitch Redundancy
Enhance MaxCommunicator
Support MAX1000(R)/2000 as Softswitch Gateway
Support single T1/E1 MAX board in MAX1000/2000
IP Phone support 802.1q (VLAN)
6.0 Update2: GA January 2009
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MaxInSight – Call Center RT Monitor
MaxCommunicator Outlook Edition
MaxAgent - .NET Client
MaxSupervisor - .NET Client
IP Communications Built on Microsoft® Powered by Intel®
www.altigen.com
Clients
IP Communications Built on Microsoft® Powered by Intel®
www.altigen.com
MaxCommunicator
IP Communications Built on Microsoft® Powered by Intel®
www.altigen.com
MaxCommunicator Outlook Edition
IP Communications Built on Microsoft® Powered by Intel®
www.altigen.com
MaxAgent
IP Communications Built on Microsoft® Powered by Intel®
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MaxSupervisor
IP Communications Built on Microsoft® Powered by Intel®
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MAXInsight Real Time Monitor
Provides call center
managers the ability to:
- View real-time queue status
- Monitor WG resource status
- Review operation results
-React to critical conditions
*Requires additional licenses, not a
free upgrade
IP Communications Built on Microsoft® Powered by Intel®
www.altigen.com
MaxCommunicator Android Edition (6.0 Update 2)
IP Communications Built on Microsoft® Powered by Intel®
www.altigen.com
Software Roadmap - Continue
6.5 Release – Q2 ~ Q3 2009
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Support 120 members in one MeetMe conference
SNMP alerting
Voice Encryption (TLS/SRTP) for server and IP phone
Support 802.1p on both server and IP phone
Multi-site failover dialing through PSTN when WAN failed
Branch office extensions failover to other system in VoIP Domain when branch
server failed
• Support up to 5,000 IP extension users
IP Communications Built on Microsoft® Powered by Intel®
www.altigen.com
Previous Versions Support Plan
• 5.0A
– New system registration disabled: 9/19/08
– Unsupported version: 9/19/08
– Product registration taken offline: 9/19/08
• 5.1
– New system registration disabled: 3/20/09
– Unsupported version: 3/20/09
– Product registration taken offline: 3/20/09
IP Communications Built on Microsoft® Powered by Intel®
www.altigen.com
AltiGen Communications, Inc.
Q&A
Authorized, AltiGen Communications Inc. Dealer
IP Communications Built on Microsoft® Powered by Intel®
www.altigen.com