Transcript Lean Leadership Overview

Accountability and Visual Controls
Lean Leadership Series
Leadership Accountability and
Visual Controls
1. Visual Controls
2. Daily Accountability
3. Kamishibai
Topics
• What is a visual control?
• Why visual management?
• Benefits of Visual Controls
• Visual Control Examples
• Guidelines for Using Visual Controls
• Summary
Examples: Daily Accountability Board
• Identifies if daily checks have happened
Topics
• What is the Daily Accountability Process?
• Why use the Daily Accountability Process?
• Tier Meetings
• Daily Accountability Board
• Getting Started
Tier Meetings
• A series of daily accountability checks
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Tier 1
Tier 2
Tier 3
Tier 4
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team leaders + team members
group leader + TLs + support staff
area manager + support staff
head of site + functional managers
• Insures communication between leaders
• Tracks improvements, customer protection
issues and problem response
Example Daily Accountability Steps
1.Review tasks with due yesterday or today
• Completed = add green dot
• Incomplete = add red dot, write new date, record reasons for
the delay on the back of post-it
2.Review new tasks
• Check the future tasks that can be assigned a specific date
• Review improve ideas, delegate and assign date
• Check problems delaying previous day or shift
3.Check production status
• Problems relating to orders or upcoming requests
• Safety and quality problems
• Equipment maintenance issues
Topics
• What is a Kamishibai?
• Why Use Kamishibai?
• Who Uses the Kamishibai?
• Using the Kamishibai Board
• Getting Started with Kamishibai
• Summary
What is a Kamishibai?
"The Toyota Way: A Sociotechnical Learning Organization in Action”, Prof. Jeffrey Liker
Getting Started with Kamishibai
• Begin with checks of standards for safety, quality, and
equipment reliability
• Build the kamishibai check into the Leader Standard
Work
• Carry out regular audits by the immediate supervisor to
establish discipline