CenturyLink

Networking, communications & cloud solutions for the global marketplace

Nancy Binks-Lyman Wyoming Sales Manager [email protected]

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CenturyLink vital statistics

General

Corporate Headquarters Regional Headquarters Local Service Area Access Lines High-speed Internet Customers Video Customers Prism (IPTV) Total Employees Annual Revenues

Monroe, LA Apopka (Orlando), FL; Denver, CO; Minneapolis, MN; Phoenix, AZ; Seattle, WA; Wake Forest, NC 37 states 14.6 million (as of 12/31/11) 5.6 million (as of 12/31/11) 1.8 million (as of 12/31/11) Eight markets - Orlando, FL; Ft Myers/Naples, FL; Tallahassee, FL; Columbia, MO; Jefferson City, MO; Raleigh/Durham, NC; Las Vegas, NV; and La Crosse, WI More than 45,000 Annual pro forma revenues of $18.7 billion (as of 12/31/11) Data Hosting

Hosting + Colocation Revenue Data Centers Customers Network Product Offerings

Annual revenues of $780 million (as of 12/31/11) 52 Primarily large enterprise accounts; some NRA and federal government business Tier 1 OC-192 Internet backbone with 17,000+ miles of fiber Managed hosting and colocation services

Customer benefits

• • • • • One-stop access to industry leaders in IT infrastructure management and networking World-class colocation, managed hosting and cloud-based services over an expanded network footprint in North America, Europe, Asia and Australia Enhanced financial resources to fund product innovations, improved service delivery and future footprint expansion Customers can deploy data center applications faster and more flexibly –while reducing operational costs Customers can meet increasingly complex business demands

Facts you can depend on

401K

Route miles of fiber

37

States served as local provider, including national and international presence

$18.7

1

Billion annual revenue in 2011

(pro forma FY2011 revenue includes the impact of the Qwest and Savvis acquisitions with purchase accounting adjustments)

Dedicated account team

Solution sets We are not simply a communications technology provider –

we leverage technology to solve business problems

Connect

- Powerful core voice, data, and network and cloud services

Simplify

- Flexible, scalable bundled solutions

Enhance

- Fully-managed networking, security, and resilience services

National & local networks

• • • • 50+ data centers Covers 75% of the continental U.S.

Up to 40 Gbps transmission rates Supports critical, bandwidth-intensive B2B applications

Solution sets

• • •

Voice Private Line Data Networking

• • •

Contact Center Hosting CPE

Connect

Consolidate separate networks to improve performance, support and manageability Manage headquarters, remote offices and your entire network from a central location through your customized Web portal Automate customer service while increasing satisfaction and lowering costs

Service structure

Strategic Account Managers

Responsible for entire account, including entire service team.

Sales Engineers

Pre-sales application development, network design and technical aspects

Service Managers

Escalate service issues and provide performance status

Account Consultants

Service implementation, project management, Quarterly Service Reviews, billing inquiries, SLA credit issues, and audits

Partners

Although we work with many best-of-breed partners, you can always rely on CenturyLink as a single, dependable source for end-to-end service and support.