Transcript Title

Standortübergreifendes
IT-Projektmanagement
Sabine Salowsky
Jens-Christian Jessen
TRW Automotive
18-März-2004
AGENDA
Item
Topic
Lead
Duration
1 A Profile of TRW Automotive
JCJ
10 Min
2 Standortübergreifendes ITProjektmanagement
SaS
20 Min
3 Q&A
© TRW Automotive Inc. 2003
2
A Profile of
TRW Automotive
TRW Automotive
61,000 Employees worldwide
22,500
32,200
3,800
© TRW Automotive Inc. 2003
4
2,600
TRW Automotive
185 facilities in 23 countries
Canada (5)
U.S. (48)
Mexico (9)
Austria (1)
Czech Republic (7)
France (9)
Germany (19)
Italy (9)
Poland (5)
Portugal (1)
Spain (14)
Sweden (1)
UK (18)
Turkey (1)
Brazil (8)
South Africa (1)
© TRW Automotive Inc. 2003
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China (7)
South Korea (4)
Japan (6)
India (4)
Malaysia (4)
Singapore (1)
Thailand (3)
TRW Automotive - Advanced Technologies
Active Safety
• Steering
– World’s leading developer & supplier of
electric steering systems leading to Steer By
Wire technologies
• Braking
– Leading developer & supplier of ABS, VSC,
TC - developing advanced electronic brake
systems leading to Brake By Wire
• Suspension
– Leading developer of Active Roll
Control/Active Body Control systems leading
to enhanced vehicle control/ride comfort
• Electronics
– Leading developer of Radar Systems,
Advanced Sensor Technologies, etc. - key
enablers for future systems
• Systems Integration
– Bringing together all key vehicle systems
into an integrated vehicle control network
© TRW Automotive Inc. 2003
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TRW Automotive - Key Products
Steering & Suspension Systems
• Light Vehicle Steering and
Suspension Systems and
Components
– Power and Manual Rack and
Pinion Steering Gears
– Control Arms, Suspension Ball
Joints, Conventional Linkages
• Electrically Assisted Steering
(EAS) Systems
– EPHS (Electrically Powered
Hydraulic Steering)
– Rack Drive EPS (Electrically
Powered Steering)
– Column Drive EPS
– Pinion Drive EPS
© TRW Automotive Inc. 2003
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TRW Automotive - Key Products
Braking Systems
Vehicle Dynamic Control Systems
•
•
•
•
•
•
•
Two-wheel and four-wheel anti-lock braking systems (ABS)
ABS sensors and proportioning valves
Traction control systems
Vehicle stability management systems
Electro-hydraulic braking systems
Electronic brake management systems
Adaptive cruise control systems.
Foundation Brake Systems
• Disc brake assemblies and components, including calipers,
rotors, and knuckles
• Drum brake assemblies and components, including drum
brakes, hubs and drums
• Brake proportioning valves
• Wheel cylinders
Brake Actuation Systems
• Mechanically actuated boosters and master cylinders
• Electronically actuated boosters and master cylinders including
the patented Electrically Controlled Actuation (ECA) and the
ECA system with Brake Assist
© TRW Automotive Inc. 2003
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TRW Automotive - Advanced Technologies
Passive Safety
• Restraint Systems
– Collision avoidance restraint
• Seat Belts
–
–
–
–
World leader in supply and development
4 point restraint system
Advanced reversible electric retractor
Non pyrotechnic pretensioner
• Inflatable Restraints
–
–
–
–
Multi-stage and variable output inflators
Value driven airbag modules
Out of position optimized protection
Pedestrian protection
• Safety Electronics
– Safe-by-wire Bus architecture
– Vision systems - classify occupants and
their position
– Tire monitoring - monitor tire conditions
© TRW Automotive Inc. 2003
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TRW Automotive - Key Products
Seat Belt Systems
• Retractor & buckle assemblies
• Pyrotechnic retractor and buckle
assemblies
• Pretensioners
• Energy management devices
• Height adjusters
• Seat integrated restraints
© TRW Automotive Inc. 2003
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TRW Automotive - Key Products
Inflatable Restraint Systems
• The complete air bag system
for driver, passenger, sideimpact, and rollover
applications in cars and trucks
• Gas generant, inflator, bag and
module assembly
• Math modeling, crash testing
and analysis
© TRW Automotive Inc. 2003
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TRW Automotive - Key Products
Steering Wheel Systems
• Integrated steering wheel
systems and air bag covers
• A full range of steering wheels,
from base wheels to top-of-theline, that incorporate leather,
wood, multifunctional switches
and integral air bag modules
© TRW Automotive Inc. 2003
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TRW Automotive - Key Products
Other Product Lines
• Body Control Systems
• Security Electronics
• Engineered Fasteners
and Components
• Engine Components
© TRW Automotive Inc. 2003
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TRW Automotive Worldwide Sales
2002 TRW Automotive Worldwide Sales - $10.6 Billion
Chassis Systems
(Steering + Braking)
$6.1 B
Other Automotive
$1.4 B
Occupant Safety Systems
$3.1 B
© TRW Automotive Inc. 2003
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TRW Automotive Worldwide Sales
2002 Sales by Customer - $10.6 Billion
Ford
20%
Other
24%
Toyota
5%
DaimlerChrysler
18%
Renault-Nissan
6%
Volkswagen
13%
General Motors
14%
© TRW Automotive Inc. 2003
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TRW Automotive Organization
Executive Staff
President &
Chief Executive Officer
TRW Automotive
Legal
Vice President &
General Counsel
Sales & Business
Development
Vice President
Operations
Executive
Vice President &
Chief Operating Officer
© TRW Automotive Inc. 2003
Finance
Vice President &
Chief Financial Officer
Human Resources
Vice President
TRW Automotive Organization
Operations
Executive Vice President &
Chief Operating Officer
Steering
North America
Steering
Europe
Braking &
Suspension
North America
Braking &
Suspension
Europe
Occupant Safety
Systems
North America
Occupant Safety
Systems
Europe
Vice President &
General Manager
Vice President
Vice President
Vice President
Vice President
Vice President
Body Controls
North America
Body Controls
Europe
Engine
Components
Engineered
Fasteners and
Components
Asia Pacific
South America
Vice President &
General Manager
Vice President &
General Manager
Vice President &
General Manager
Vice President &
General Manager
Vice President
President
Purchasing
Quality
Operation Strategy
&
Change
Management
Health, Safety &
Environmental
Information
Systems
Six Sigma
Vice President
Vice President
Director
Vice President
VP & CIO
Vice President
Engineering,
Braking
Engineering,
Steering
& Suspension
Engineering,
Occupant Safety
Systems
Value
Management
Vice President
Vice President
Vice President
Technical Director
© TRW Automotive Inc. 2003
TRW Automotive Organization
Information Systems
Information Systems
Vice President & CIO
Director
IS Europe
Director
IS North America
Director
Asia/Pacific
Director
IS Best Practices
Director
Global
Engineering
Systems
Director
Engine Components
Senior Manager
Corporate App’s
Director
Strategic Projects
Business Manager
Manager
South America
Director HRIS
22.10
© TRW Automotive Inc. 2003
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Director
Global
Infrastructure
TRW Automotive
IS Engineering Systems
Role and Responsibilities
Internal Customer: Product Engineering, R&D, Simulation
Scope:
CAD, CAD Model Management, CAD Data Exchange, CAE,
Product Data Management, Engineering Applications,
Operating Systems, Hardware
Europe
UK
North America
Steering
Braking
Occupant Safety
N/A
Body Control
N/A
Fasteners
Engine Components
22.10
© TRW Automotive Inc. 2003
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N/A
Asia/Pacific
TRW Automotive
IS Engineering Systems
Engineering Headcount
Europe/UK
North America
Steering
Braking
2.010
Occupant Safety
Body Control
Fasteners
Engine Components
22.10
© TRW Automotive Inc. 2003
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1446
Asia/Pacific
TRW Automotive
IS Engineering Systems
Environment
CAD
CATIA
Pro/ENGINEER
UNIGRAPHICS
CAD MM
VPM
CADIM
Pro/INTRALINK
PDM
WorkManager
Windchill
HW/OS
HP/HP-UX
IBM/AIX
Europe/UK
Steering
Braking
Occupant Safety
Body Control
22.10
© TRW Automotive Inc. 2003
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PC/Windows
North America
Asia/Pacific
TRW Automotive
IS Engineering Systems
Current Projects:
• WorkManager:
Deployment, Workflow, Development
• Windchill:
Rollout Europe
• Catia V5:
VPM Integration, CADIM Integration, Infrastructure
• Pro/ENGINEER: Upgrade to Pro/INTRALINK 3.3, Upgrade to Wildfire
• Hardware:
Server Upgrades, Workstation Replacement
• Licensing:
Negotiations with EDS, Altair, MSC
22.10
© TRW Automotive Inc. 2003
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Standortübergreifendes
IT-Projektmanagement
AGENDA
Item
Topic
Lead
Duration
1 P&PM was ist das?
SaS
2 Min
2 Motivation zur Einführung von P&PM
SaS
5 Min
3 Status und Methode
SaS
8 Min
4 Unterstützung und Hindernisse
SaS
5 Min
5 Nächste Schritte
SaS
3 Min
6 Literatur / Links
© TRW Automotive Inc. 2003
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P&PM was ist das?
P&PM
Program and Project Management
Project
zeitlich begrenztes Vorhaben zur Schaffung eines
einmaligen Produktes oder einer Dienstleistung
Program
Gruppe verwandter Projekte, die auf koordinierte Art
und Weise gesteuert werden + Element fortlaufender
Tätigkeiten
Management
Wissen, Fähigkeit, Werkzeuge und Verfahren,
um die Anforderungen des Projekts zu erfüllen
Project Life Cycle
Zusammenfassung aller Projektphasen
Project Phase
Zusammenfassung von logisch verknüpften
Projektvorgängen, die einen Liefergegenstand
fertigstellen
© TRW Automotive Inc. 2003
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Engineering Systems Project
ES Project = Project
(based on PMI)
+ ES project criteria
(at least one has
to be fulfilled)
Customer requirement
temporary
Cross location impact
unique
Cross location ES resources required
Cross functional resources required
Estimated effort
© TRW Automotive Inc. 2003
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> 5MD
Motivation zur Einführung von P&PM
 Verkürzung von Produktentwicklungszeiten
 Verkürzung von Produktlebenszyklen
 Zunahme des Komplexitätsgrades
 Intensiverer Wettbewerb (Globalisierung)
 Ressourcenverknappung
© TRW Automotive Inc. 2003
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Nach einer Studie der Gartner Group
werden: (Quelle: http://www.tronsoft.de/it_service/)
 28 Prozent aller Projekte abgebrochen
 46 Prozent der Projekte sprengen den Zeit- und Kostenrahmen
 Nur 26 Prozent werden planmäßig abgeschlossen
© TRW Automotive Inc. 2003
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Warum scheitern Projekte?
 keine klare Definition der Projekt Inhalte und Ziele
 eine nicht auf das Projekt abgestimmte Organisation
 Unberücksichtigte Risiken
 Mangel an Teamgeist und Identifikation mit dem Projekt
 Unrealistische Zeit- und Kostenangaben
 Verzögerte Entscheidungen
 Zu späte Information und Änderung der Pläne
 Mangelnde Dokumentation
 Zu enge Befugnisse des Projektmanagers.
© TRW Automotive Inc. 2003
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TRW Automotive- Engineering Systems
C
UK
G
G G
G
USA
USA
ASIA
Koordination von lokalen Anforderungen und
Umwandlung in globale Projekte zur Unterstützung der Strategie
© TRW Automotive Inc. 2003
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Gründungsschritte der ES P&PM Initiative
2003
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Proj.Auftrag + Org
Templates Development + Projekt Struktur in Forums
Einführung in ES
5. März 2003
1. Workshop
31 Jul 2003
2. Workshop
• Hauptphasen des Projektlebenszyklus
• Konzentration auf 3 Knowledge Areas
• Prozesse für
Scope Management
Human Resource Management
Communication Management
© TRW Automotive Inc. 2003
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Request
Initiation
20 Oct 2004
3. Workshop
• Prozesse für
Planning
Execution
Completion
3 Dez. 2004
Assessmen
16 Oct 2004
Training ES staff
Year end 2004
The Project Management Knowledge Areas
1. Project Integration Management
2. Project Scope Management
3. Project Time Management
4. Project Cost Management
5. Project Quality Management
6. Project Human Resource Management
7. Project Communications Management
8. Project Risk Management
9. Project Procurement Management
© TRW Automotive Inc. 2003
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ES high level “Project Phase Model”
Decision Gate
Request
Project
Initiation
Improvement/
Requirements/
Needs
Project
Planning
DG
Logic
Diagram
Execute Work
Packages
Ressource
Plan, Cost
Plan
Project
Tracing/
Controlling
by
Deviation
Formal closing
Updated
Project
Planning
Frozen
Project
Document
ation
© TRW Automotive Inc. 2003
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Project
DG Completi
on
Project
Charter ,
Project
Org
Scope
Includes/
Excludes
Business
Case
Work
Breakdown
Structure
Project
DG Executio
n
Project
Plan
Acceptanc
e Report
Project Re
Calculation
(CIS
entry)
Announce
ment and
Celebratio
n
Engineering Systems Standard Vorlagen
•
Project List
•
Project Charter
•
Project Organization
•
Project Presentation
•
Project Staffing Plan
•
Open Issues List
•
Project Status Report
•
Meeting Minutes
•
Communications Matrix
•
Project Definitions
© TRW Automotive Inc. 2003
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Project Organization
Steering Committee
- Engineering / ES
- VP / Directors / Managers
Project Management
- Project Manager ES and or
- Project Manager Engineering
- Project Manager external
Core Project Team
- Engineering
- ES / IS
- External Resources
Extended Project Team
-Engineering
- ES / IS
- External Resources
© TRW Automotive Inc. 2003
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Project Sponsor
Aktueller Status
Status
Request
Project
Requested
35
Rejected
0
Approved
26
Running
15
Canceled
1
Completed
4
© TRW Automotive Inc. 2003
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Amount
Was ist neu?
• Anforderung schriftlich stellen
• Anforderungen werden durch globales Management Team
bewertet
• Projekt Ziel klar definieren (Project Charter)
• Projektorganisation aufbauen und unterstützen
• Projektstatus kontrollieren und kommunizieren
• Projektphasen signieren
© TRW Automotive Inc. 2003
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Unterstützung (Meinungen der Endanwender)
• Zentraler Zugriff auf Projektinformationen
• Genehmigungsverfahren von Anforderungen durch ES Management Team
verhindert doppelte Projekte und ermöglicht hilfreiche Zusatzinformationen
• Projektliste ermöglicht einen Gesamtüberblick
• Projekt Charter unterstützt Übereinstimmung bzgl. Projekt Inhalt und Ziele
• Project Org Chart unterstützt Verständnis für Rollen und
Verantwortlichkeiten
• Meeting Minutes sind sehr sinnvoll (nicht nur für Projektmeetings)
• P&PM Initiative bringt Klarheit und Struktur in die Projekte
© TRW Automotive Inc. 2003
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Hindernisse (Meinungen der Endanwender)
• Zu viel Papierarbeit
• Woher die extra Zeit nehmen?
• Die nächsten Schritte sind nicht immer klar
• Die Projektphasen sind nicht komplett verstanden
• Die Zustimmung der Fachbereiche für Projektorganisation und Decision
Gates ist schwer zu bekommen
• Einschränkungen durch Hilfstool als Zwischenlösung
– Download / upload from documents
– Access from others
– Manually check of data consistency
© TRW Automotive Inc. 2003
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Project Timeline 2004
Milestones, major objectives
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Ongoing coaching for ES project managers
data cleanup
Educate Engineering
22 Jan 2004
4. Workshop
22 Apr 2004
5. Workshop
22 Jul 2004
6. Workshop
21 Oct 2004
7. Workshop
• Lessons Learned
• standardized mandatory templates • improve process doc.
• Expectations for 2004
• improve training doc.
• phase end checklist
• tools & templates planning phase
•
consolidate
mand.
doc
• process for forum access for „others“
• ROI calculation process
12 Aug 2004
ES all hands meeting Year end 2004
Year end 2004
• update training for ES
• clarify project lifecycle
© TRW Automotive Inc. 2003
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• clarify roles & responsibilities
Project Timeline 2005
Milestones, major objectives
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Ongoing coaching for ES project managers
expand initiative into whole IS Organization
Ressource Management
PPM software selection and introduction
Jan 2004
8. Workshop
22 Apr 2004
5. Workshop
22 Jul 2004
6. Workshop
21 Oct 2004
7. Workshop
• define requirements for
PPM software
Year end 2004
© TRW Automotive Inc. 2003
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Vorgehensweise zur Einführung von
PPM
• Voraussetzung:
– Unterstützung durch das Top Management
– Wille zur Veränderung
• Vorgehensweise:
– Regelmässige Workshops zur Ausarbeitung der Methodik
– Schrittweise Einführung und Verbesserung der Methodik
– Miteinbeziehen der Endnutzer
– Methodik vereinfachen -> erhöht die Akzeptanz
• Möglichst lineare Abläufe
• Keine Flußdiagramme sondern Checklisten
– Vorleben durch das Management
– Training + Coaching
– Kommunikation
– Zwischenlösungen zur Unterstützung der Methodik
– Projekt Management Software auswählen und einführen
© TRW Automotive Inc. 2003
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Literatur
• PMBOK Guide Ausgabe 2000 (neuere Ausgabe bereits erhältlich)
– „A Guide to the Project Management Body of Knowledge“
– Herausgeber: Project Management Institute, Inc.
–
–
–
–
ISBN: 1-930699-21-2 (Offizielle deutsche Taschenbuchausgabe)
ISBN: 1-880410-23-0 (Englische Taschenbuchausgabe)
ISBN: 1-880410-22-2 (Englische gebundene Ausgabe)
ISBN: 1-880410-25-7 (Englische CD-ROM)
• „Projektmanagement – Das Wissen für eine erfolgreiche
Karriere“
– Autor: Bruno Jenny
– 2003, vdf Hochschulverlag AG an der ETH Zürich
– ISBN: 3 7281 2852 x
© TRW Automotive Inc. 2003
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Links
• PMI (Project Management Institute) Homepage
– http://www.pmi.org/info/default.asp
• GPM (Deutsche Gesellschaft für Projektmanagement e.V.)
– http://www.gpm-ipma.de/
• „Projekt Magazin – Das Fachmagazin im Internet für erfolgreiches
Projektmanagement“
– http://www.projektmagazin.de/
• IHK-Online Akademie
– Kurzbeschreibung Online-Workshop Projekt-Management
– http://www.ihk-koblenz-biz.de/infoskript/infoskript/info.html
© TRW Automotive Inc. 2003
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Q&A
© TRW Automotive Inc. 2003
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