Transcript Web2SMS - Telecom Namibia

Web2SMS
Description of service
• Web2SMS Service is a web (internet) based SMS service that will enable
TN customers to log onto the TN website and send messages from the
website to mobile phones
• The recipient of the message will be able to reply to the SMS, i.e. SMS to
E-mail
• The following features are available:
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Sending single SMS’
Sending bulk SMS’
History (records)
Phone book
Adding contacts
SMS to E-mail (reply messages)
Marketing Division
Confidential
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How it works
Post paid and prepaid
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Customer applies for Web2SMS and provides, 2 usernames, password, e-mail address and is
issued with a virtual Switch post paid/prepaid number
Teleshop agent captures service on billing system
TN System Administrator creates customer account, configures post paid number, username,
password, e-mail address and activates SMS to E-mail (if required) and register the customer
TN System Administrator provides customer with username and password and link to log on
via e-mail.
Customer visits www.telecom.na, log on with provided credentials and start using the service
When sending SMS’ the senders number displayed will be the Switch number
Post paid customer billed at month end
Prepaid customers must have airtime available to send SMS’. Recharging may also be done
remotely by dialling 1181
Marketing Division
Confidential
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How it works
(3)
Login:
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This page contains the login form where the customers can use the credentials
supplied by Telecom to login and use the Web2SMS service.
This page also has Forgot Password and Change Password options available
Marketing Division
Confidential
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How it works
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Single SMS:
• Enter a number in the recipient textbox
• Enter the message in space provide and the SMS can be sent
Marketing Division
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How it works
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Bulk SMS:
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A file can be uploaded
How to send a bulk SMS
– Only a text file can be used
– Numbers are entered and separated by comma
– After the text file is loaded, SMS’ can be send
Marketing Division
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Benefits to Customers
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Web2sms is universally accessible
Available 24/7
Secure (password protected)
Very easy to use
Very efficient way of typing and sending SMS
Can increase effectiveness of communication
No software to install
Save time when communicating with a large group of people
Far more cost-effective than mobile calls
Marketing Division
Confidential
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Pricing
• Prepaid
– Normal SMS rate of N$0.35c and international N$0.99c apply
• Bundles or Postpaid plans
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Web2SMS bundles
Monthly charge
Web SMS in bundle rate
50 Web2SMSs
N$15.00
0.30c/ Web SMS
100 Web2 SMSs
N$29.00
0.29c/Web SMS
200 Web2 SMSs
N$54.00
0.27c/Web SMS
300 Web 2SMSs
N$75.00
0.25c/Web SMS
Recurring monthly Web2SMS bundles for postpaid customers
Unused SMSs’ are not be carried over for bundles & postpaid (use or loose)
Month to Month billing (renewal or 1 month notice for cancellation of service)
Marketing Division
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Service Conditions
• One Switch number username and password for many users (no controlopen to all for sending) OR one Switch number, username and password
for each user (full control)
• 140 Characters per SMS. If more than 140 characters, message will be
delivered in parts
Marketing Division
Confidential
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THE END- THANK YOU!!!