Transcript Document

A Collaborative Effort to End Homelessness
Among Veterans in Salt Lake County
COSCDA Presentation:
Tuesday, September 17, 2013
Salt Lake County
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2010 census population: 1,029,655
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Veteran population: 51,513 (2010 census)
2,066 homeless persons (2013 PIT)
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37% of the State’s population
64% of the State’s homeless population
216 homeless veterans (2013 PIT)
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167 sheltered through VA programs
74% of the State’s homeless veteran
population
Collaboration Timeline
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October 2012 – Initial veteran housing boot camp;
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January 2013 – Annual Point-in-Time Count;
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chronic homeless veteran count; verification & follow-up
February 2013 – 2nd boot camp;
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core team formed
initial 100 day goal established
report on initial goals
new/renewed 100 day goal
August 2013 – 3rd boot camp;
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new/renew 100 day goal
What is a boot camp?
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National, State and Community leaders come together to:
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Identify needs and barriers
Create a goal in which all parties are invested in the outcome
Create a team of people from community organizations to carry out
this goal
Specify a timeline for carrying out the goal (100 days)
Participants:
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U.S. Interagency Council on Homelessness (USICH)
U.S. Department of Veterans Affairs (VA)
U.S. Department of Housing and Urban Development (HUD)
Rapid Results Institute
100,000 Homes Campaign
Community Teams
Expected Outcomes
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Significantly reduce processing times for HUD-VASH
vouchers
Target VASH vouchers for chronically homeless veterans
Policy and Process innovations
Improved coordination and cooperation across agencies
and local organizations
Sense of shared accountability for community-100-daygoal and the ultimate goal of ending veteran homelessness
by 2015:
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100 Day Goal: Have all infrastructure and systems in place by
1/1/13 to end chronic homelessness among eligible veterans in
Salt Lake County.
Salt Lake County Innovations
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Relocating the VA outreach clinic to the emergency
shelter for increased access.
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Expediting HUD-VASH and PHA applications so they are
completed upon the initial assessment with VA outreach.
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Housing authorities accepting non-traditional
supplemental documents, actively recruiting landlords, and
expediting housing inspection.
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VA dedicating 2 employees as
temporary housing specialists.
Measurable Results
Expected Outcome:
Result:
69% decrease in the average number of days from VASH intake to
application (71days to 22.1 days)
Expected Outcome:
Result:
Significantly reduce processing times for
HUD-VASH vouchers
Target VASH vouchers for chronically homeless veterans
20-30% increase in the number of chronically homeless veterans
referred, issued and placed in VASH
Homeless Veterans in Salt Lake County
2011
2012
2013*
Sheltered
235
244
211
Unsheltered
16
14
5
251
258
216
22
12
Total Homeless Veterans
Chronically Homeless Veterans
*During the 2013 PIT, every counted chronically homeless veteran in Salt Lake
County was identified, assessed and offered a VASH voucher for permanent
housing prior to the announcement of the 2013 numbers.
The next step for our community to end Veteran’s
homelessness by 2015…..
Next Steps:
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Continue regular community meetings to discuss high resource users and chronically
homeless veterans. Target these individuals for rapid housing using a Housing First
approach.
Using data from 2013 Registry Week and HMIS, Identify name-specific eligible
Veterans for permanent housing.
Expand methods developed in SLC area to other areas in the State
(i.e. Ogden & St George). Need HUD support in order to be effective.
Discussion among VA to explore contract shelter housing for non-chronic couples or
families, with housing first philosophy; i.e. “Bridge Housing” or Safe Haven.
Ongoing Goal:
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Maintain sufficient resources to immediately offer VA funded programs or permanent
housing to 100% of eligible veterans
Increased focus on housing retention.
The Salt Lake County Team
Reflections on the Experience
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Implementing a Housing First approach requires extensive
resources and intensive time commitment.
Amazing communication and collaboration has occurred among
community agencies.
Out of the Box thinking was required, combined with a No Barriers
approach to assist the most difficult-to-house chronically
homeless population.
Ongoing communication with veterans after a voucher is issued is
a major barrier. (Free cell phones with limited minutes are
generally not available without a residential address.)
Extremely low vacancy rate and a “Landlord’s Market” has made
finding affordable housing for the chronically homeless population
very difficult.
Suggestions to Future Teams
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Most effective approach occurs when ALL providers in the
community, involved to any degree with homelessness, are
included and actively involved.
Ready access to HINQ and VIS databases (VA) are necessary
to determine veteran eligibility – primarily for those not
enrolled and without a DD-214.
Need to have or develop an inter-agency agreement/ROI to
facilitate an open discussion regarding specific individuals.