Transcript Slide 1

ECD SETTLEMENT PILOT
PROJECTS
Surrey
PRESENTERS:
Daljit Gill-Badesha
Director of First Steps Program –
DIVERSEcity Community Resources Society
Bohang Matsumunyane
Counsellor - First Steps ECD Settlement Project
DIVERSEcity Community Resources Society
Learning and linking…
• Growing number and needs of refugee children 0-6 identified to
Surrey/White Rock Make Children First table
• Complexity of their children’s issues identified by community
agencies, School District, MCFD and Fraser Health
• Became clear that something new needed to appropriately serve
these children
• MCF Coordinator leads the way to discussions - pulls together
agencies and funders for research and solutions presented in a pilot
service delivery model
• Unique partnership built - DIVERSEcity, OPTIONS Surrey
Community Services, and UMOJA Operation Compassion Society
• Surrey model serves as an example for other cities – 5 other pilots
developed
Project partners include:
Unique Collaboration Allows:
• Address issues in an integrated and
collaborative way
• Provide value-added components to each
other’s strengths and experiences
• Services in one project that serve the true
needs of refugee children and their
caregivers
• Barriers of access to service addressed
ECD Settlement Pilot Project Goals are
• To provide intensive ECD settlement and developmental support to
young refugee children and their caregivers to:
– Minimize impact of trauma and the refugee experience on
children’s growth
– Facilitate successful transition of children into mainstream
programs
– Increase caregivers awareness of parenting in the Canadian
context
• To build capacity within agencies, ECD programs and settlement
services on how to best meet the needs of young refugee children
and their families
• To share the learning's from this project with other community
agencies, funders and policy makers in BC, so a new provincial
ECD settlement funding stream can be developed
Canadian Citizenship &
Immigration Terms of Newcomers
• Business Immigrant (includes 3 classes of immigrants – investors,
entrepreneurs and self-employed people. Business immigrants
become permanent residents on the basis of their ability to become
economically established in Canada. Some other criteria for
economic or entrepreneur include business holding in Canada, net
worth, etc.)
• Economic Immigrant (people selected for their skills and ability to
contribute to Canada's economy, including skilled workers, business
people and provincial nominees)
• Foreign Worker
• Foreign Student
• Family Class (relatives of a sponsor in Canada, including but not
limited to parents, children, other relatives, or any relative if no other
relatives living in Canada or abroad)
Canadian Citizenship &
Immigration Terms of Newcomers
• Dependant (the spouse, common-law partner or conjugal partner
and children of a landed immigrant). A dependent child can be
biological or adopted. There are several criteria to determine if the
child is a dependent (i.e. age, student, financially dependent, etc.)
• Convention Refugee (a person with a well founded fear of
persecution for reasons of race, religion, nationality, or social group
or political membership).
A refugee may leave due to violence, economic disparity,
repression, natural disasters, or political conflict.
Classifications include:
– Government-Assisted Refugees
– Privately Sponsored Refugees (church/individual)
– Asylum Refugees
– Refugee Dependents
Internally Displaced Person
People who have had to flee their homes, but have not crossed
any internationally recognized borders
Refugee Camps
Poor security
Limited educational facilities
Daily food rations, malnutrition is an issue
Health problems and Disease
Loss of Freedom and Personal Choice
Are our Needs all the Same?
Migrant
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Chooses to leave their Homeland
Prepare emotionally for their
departure
Have all documentation with them
including education qualifications
Emigrate with families or already
has connections in host country
Can return to their homeland
Well prepared and well motivated
to settle into a new country
Less likely to encounter negative
attitudes in their resettled country
Refugee
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Often leave in response to a crisis
Often leave in a hurried manner,
even secret departures
Often flee without documentation
Often leave families behind
Often dream of returning home
Often arrive in the new country ill
prepared and often traumatized.
May experience stigma and
prejudice
Prolonged experience in
protracted camp
Slide information provided by RMS – Refugee Resettlement
Looking at our Province
ISS Statistics
Top 5
Destinations
TOP 5
• Surrey - 213 (28%)
• Iran (13%)
• Burnaby – 179 (23 )
• Somalia (12.5%)
• Tri-Cities – 152 (20 %)
• Afghanistan (10%)
• Vancouver - 62 (8%)
• Bhutan (8%)
• New Westminster - 40
(5%)
• Iraq (24%)
Arrival in Canada
• Initial Phase (1-2 Weeks)
 Receive families at the airport
 Transport to “Welcome House”
 Provide Orientation for families during their initial 12-14 days ( or
Less)
 Assist in Transportation to new residence (money for taxi or bus)
 Assist with furniture
 Medical Screening at Bridge Clinic
WHAT HAPPENS AFTER THE INITIAL
WELCOME???
Bridge Clinic
-All have been previously tested for TB
-Screening :
Vision
Vaccination history
Psychological Screening
Reproductive
-Blood work and stool samples for:
Hepatitis B & C
Anemia
HIV
Syphilis
Ovine Parasite and Bacterial
Stages of Settlement
• Arrive
• Survive
• Thrive
The Research
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Religiosity, supernatural belief system, and spirituality
Family’s structural patterns
Acculturation level
Ascriptive and ascribed social roles, social power and status
Language/literacy level
Values system
Knowledge, beliefs and attitudes about health and government
Stigma around utilizing government institutions and health services
Formal and informal (cultural) taboos
Inadequate or adequate financial resources
Experience of prejudice, institutional and individual racism,
ignorance
• Group composition – intra and inter group differences (Discount of
the complexities and variations of cultural groups)
• Pattern of immigration (planned or unplanned process)
The Realities
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They don’t know the process.
They don’t understand the process.
Can I make the decision?
Can I take the information home to my family?
How will they understand me?
How do I follow through with my cultural,
religious or spiritual beliefs?
• How do I maintain what I believe in?
…so what gets in the way?
• Discomfort sharing
• Difficult to
express/silence
• Shame
• Fear of stigma
• Lack of trust
• Biased perception
• Inconvenient
• Discomfort
listening/hear
• Shame/Guilt
• Fear of
misunderstandings
• Assumptions
• Blind spots
• Inconvenient
…so what do we do?
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We tend to talk louder
We get frustrated
We stop communicating
We look to others for answers or refer out
Us versus them
BUT…….what we should do is…….
Widening Our Perspective:
• Some clients need to learn about learning. Learn about accessing.
Learn about utilizing. Learn about changing.
• Don’t exclude others through language
• Western nuances, jokes and gestures may not be understood and
can lead to disconnect in communication and relationship building
• Acknowledge and respect intra-group differences
• Recognize clients may not feel “at home” or “safer” in this country
• Clients may have dreams of returning home or guilt for leaving
others behind
• Recognize the effect of learning a new language
•Accommodate and uphold cultural values – i.e. pride and “to save
face” when handling mistakes, even with young children
•Accommodate traditional healing practices and “different” problemsolving
•Develop clear guidelines and expectations around programming
needs, expectations, and behaviors (i.e. what behavior is expected
around attending appointment, where to park, travel subsidy available,
interpretation/translation support available, etc)
•Understand the range of emotional and physical expression allowed
in other cultures (i.e. some cultures have specific criteria for how much
a woman can show her body)
•Recognize range of family values and involvement in attending
appointments (i.e. decisions, signing paperwork). Allow full family
participation.
Mental Health Issues with
Refugees in Canada:
• Systemic challenges (MCFD, RCMP, job search,
school district, health care, BC Housing, etc
• Integration and settlement concerns
• Mental health issues including PTSD, domestic
violence, and cultural/spiritual practices
• Culture shock, different cultural assimilation
experiences between generations, and
Acculturation process
Zeynab’s Story
Considerations in Working With
Refugees:
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Impact of past trauma, persecution, and torture, grief/loss
Culture and health
Gender and domestic violence
Safety issues and coping with loss
Communication and linguistic concerns; Working with
interpreters
Systemic barriers not fully addressed in any literature
Awareness of clients’ stressors and limited resources
Symptom manifestation
Sufficient time in clinical process to hear clients story
Explanation of therapeutic process
Lessons Learned/Best
Practices:
• Impact of trauma and counselling
• Balancing the fine line of Canadian culture
versus “back home” (micro-aggression)
• Stigma and barriers to service provision
• Systemic concerns
• Offering a range of support services
• Bi-lingual and bi-cultural mental health
professionals on board
• Build a team around the client – ICM/paraprofessional support/interpreters
Lessons Learned/Best Practices
Continued:
• Use of tools that don’t depend on English
language proficiency
• Address clients beliefs and perceptions about
counselling
• Advantage of mental health clinicians cultural,
ethnic and linguistic backgrounds: (cultural
competence and sensitivity),
• Premise of cross-cultural counselling (theory) does it apply to your client?
• Our view of how problems are solved
The values of the project…spoken in the
words of one Sudanese leader…
We are losing our rich culture, language ,dignity, and values.
We are not getting the language and schooling support we need for success.
Most of our people are living in poverty as a result of no skills.
We are not recognized as a visible minority with a big problem therefore we are not
getting what we need so that we can manage our life here in Canada.
We have no opportunity to get involved in Canadian society where we can explain
who we are.
Our children are incompetent in schools, and so most are unsuccessful.
Many families experiencing family break-down.
Most of our people are not getting proper medical treatment.
We experience racism and prejudice – especially our youth.
Facing all those challenges, and in our pain and despair, it is easy to lose hope …
BUT we are resilient people, chosen to survive and glad to be alive here in Canada.
We have hidden talents yet to be revealed. While we ask for your help, it is so we
can give back and share who we really are.
“Not a hand out or forever a hand up, but a chance to walk hand in hand together ”
Any Questions?