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Predicting Your Business Results Predicting Your Business Results Romeo Sequeira, QAD Michael Amaladhas, Scosche Industries LEARN. #QADexplore NETWORK. DISCOVER. LEARN. NETWORK. DISCOVER. Predicting Your Business Results Safe Harbor Statement The following is intended to outline QAD’s general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, functional capabilities, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functional capabilities described for QAD’s products remains at the sole discretion of QAD. #QADexplore 2 LEARN. NETWORK. DISCOVER. Predicting Your Business Results Agenda Introductions Overview of QAD KPI Framework QAD’s Solution to Anticipate and Improve Business Outcomes Predicting Business Results at Scosche Industries Using QAD Tools QAD Customer Engagement Process #QADexplore 3 LEARN. NETWORK. DISCOVER. Predicting Your Business Results Overview of QAD KPI Framework Predicting Your Business Results #QADexplore LEARN. NETWORK. DISCOVER. Predicting Your Business Results Business Strategy to Key Metrics Overall Business Strategy: What is the business trying to accomplish? Goals, Objectives: What are the short and long term objectives to achieve the strategy? Key Business Drivers: What are the important execution steps to meet the goals and objectives? Key Performance Indicators: What measures of success are tied to the drivers? Key Metrics: What are the detailed measures that supports the KPI’s? #QADexplore 5 LEARN. NETWORK. DISCOVER. Predicting Your Business Results Business Objectives – Supply Chain Strategy/KPIs #QADexplore 6 LEARN. NETWORK. DISCOVER. Predicting Your Business Results Kind of KPIs Quantitative indicators Qualitative indicators Leading indicators Lagging indicators #QADexplore 7 LEARN. NETWORK. DISCOVER. Predicting Your Business Results QAD KPI Framework Revenue COGS Net Income Return on Net Assets/EVA R&D SG&A Costs Distribution Inventory Working Capital Receivables Cash Net Assets Fixed Assets #QADexplore 8 LEARN. NETWORK. DISCOVER. Predicting Your Business Results QAD Key Performance Indicators (KPIs) #QADexplore 9 LEARN. NETWORK. DISCOVER. Predicting Your Business Results Types of KPIs Supply Chain KPIs Customer Service KPIs •Forecast Accuracy •Days Sales Outstanding •Order Fulfillment Accuracy •Customer satisfaction •On time delivery •Order cycle time •Order costs #QADexplore 10 Financials KPIs •Reduce accounting costs •Reduce closing cycle time •Reduce approval cycle time •Improve DSO/ reduce bad debt LEARN. NETWORK. DISCOVER. Predicting Your Business Results QAD’s Solution Predicting Your Business Results #QADexplore LEARN. NETWORK. DISCOVER. Predicting Your Business Results QAD Business Intelligence (BI) Metrics KPI Dashboard Days Sales Outstanding Days Payables Outstanding Operating cash flow/sales ratio Financial reporting person days #QADexplore 12 LEARN. NETWORK. DISCOVER. Predicting Your Business Results QAD Business Intelligence (BI) #QADexplore 13 LEARN. NETWORK. DISCOVER. Predicting Your Business Results QAD Demand Planning Reliable forecasts • Mathematical modeling • Collaborative input • Responsive to change Inventory-efficient supply chain • Reduce inventory • Improve customer service • Increase promotional effectiveness #QADexplore 14 LEARN. NETWORK. DISCOVER. Predicting Your Business Results QAD Demand Planning #QADexplore 15 LEARN. NETWORK. DISCOVER. Predicting Your Business Results QAD .NETUI Dashboard #QADexplore 16 LEARN. NETWORK. DISCOVER. Predicting Your Business Results QAD Supply Chain Portal #QADexplore 17 LEARN. NETWORK. DISCOVER. Predicting Your Business Results QAD Supply Chain Portal #QADexplore 18 LEARN. NETWORK. DISCOVER. Predicting Your Business Results QAD Planning and Scheduling Workbenches (MSW/PSW) Time and Cost to Schedule Schedule Achievement Schedule Variance/Agility Overall Equipment Effectiveness (OEE) Capacity Utilization Non-Value Added Time Ratio Size of Safety Stock Expedited Replenishment Orders #QADexplore 19 LEARN. NETWORK. DISCOVER. Predicting Your Business Results QAD Planning & Scheduling Workbenches #QADexplore 20 LEARN. NETWORK. DISCOVER. Predicting Your Business Results Predicting Business Results Scosche Industries, Inc. Predicting Your Business Results #QADexplore LEARN. NETWORK. DISCOVER. Predicting Your Business Results Scosche Industries Founded in 1980, global brand for car audio and consumer tech accessories Locations in California, Arkansas, Alabama, Hong Kong and China 4,000+ products Scosche accessories are now sold in over 50 countries Over 100 patents and countless industry awards #QADexplore 22 LEARN. NETWORK. DISCOVER. Predicting Your Business Results Outside Sales QAD BI Dashboard Salesperson territory reporting Daily access to goals/quotas vs actuals Best and worst sales performers Trending of bookings for moving fin year MTD, YTD booking and invoice aggregates for current and previous years Salesperson territory re-alignment #QADexplore 23 LEARN. NETWORK. DISCOVER. Predicting Your Business Results Outside Sales QAD BI Dashboard #QADexplore 24 LEARN. NETWORK. DISCOVER. Predicting Your Business Results Car Stereo Installation Search Built a search page for car stereo parts - To enhance customer experience Nearly 1000 SKUs Searchable by: Year, Make and Model Directing customers to Vehicle Search page for finding the right install kit - Top 10 ranked landing page from all visitors - 4% new users Sales Benefits: - Shipping 35% more orders - Brand exposure #QADexplore 25 LEARN. NETWORK. DISCOVER. Predicting Your Business Results Car Stereo Installation Search #QADexplore 26 LEARN. NETWORK. DISCOVER. Predicting Your Business Results Inventory Snapshot QAD .NET Browse Tracks movement of inventory The snapshot saves all current on-hand quantities and extended costs Once a month By Line of Business By Product Line and Item Status Inventory movement between status Drill-down to item level #QADexplore 27 LEARN. NETWORK. DISCOVER. Predicting Your Business Results Inventory Snapshot QAD .NET Browse #QADexplore 28 LEARN. NETWORK. DISCOVER. Predicting Your Business Results Spend Analysis QAD BI Dashboard To control costs and align expenditures with revenue Visibility to spending patterns By Department Budget vs actual Trend analysis Provides transaction-level data Daily updates from QAD #QADexplore 29 LEARN. NETWORK. DISCOVER. Predicting Your Business Results Spend Analysis QAD BI Dashboard #QADexplore 30 LEARN. NETWORK. DISCOVER. Predicting Your Business Results Dealer Portal for B2B Customers 24x7 order management Reduces processing cost and time Personalized home page by group Repeat product ordering, order history Search by Product Category, by Finder & Quick Order template Inventory, Pricing, Ship-To updates from QAD Q-Xtend Order Feed #QADexplore 31 LEARN. NETWORK. DISCOVER. Predicting Your Business Results Dealer Portal for B2B Customers #QADexplore 32 LEARN. NETWORK. DISCOVER. Predicting Your Business Results Inbound Freight Analysis Identify factors affecting shipping costs Cost savings on freight spending Allocate freight cost at item level based on weight Determine true landed item cost #QADexplore 33 LEARN. NETWORK. DISCOVER. Predicting Your Business Results Inbound Freight Analysis #QADexplore 34 LEARN. NETWORK. DISCOVER. Predicting Your Business Results QAD Customer Engagement Process Predicting Your Business Results #QADexplore LEARN. NETWORK. DISCOVER. Predicting Your Business Results QAD Customer Engagement Process Discovery • Review IT and business plans • Assess QAD’s solution alignment Vision • Present recommendations • Agree on priorities • Define areas for deeper analysis Q-Scan Implementation #QADexplore • Provide detailed assessment • Plan for moving forward • Deliver implementations • Easy On Boarding 36 LEARN. NETWORK. DISCOVER. Predicting Your Business Results QAD Q-Scan Assessments General Process Enable Compliance Upgrade / Deployment Design Finance FDA Validation 3 Day Value Engage Transportation 21 CFR Part 11 Performance Monitoring Plan Asset Management MMOG/LE Technical Make EDI IFRS Analytics Source Lot/Serial Tracking Sarbanes Oxley Learning Deliver Configured Products KPI Service Projects Warehousing #QADexplore 37 LEARN. NETWORK. DISCOVER. Predicting Your Business Results Summary Leverage QAD KPI Framework to monitor and measure critical business metrics Provide easier access to critical information using QAD Enterprise Applications Anticipate and improve decision-making for better business outcome #QADexplore 38 LEARN. NETWORK. DISCOVER. Predicting Your Business Results Contact Romeo Sequeira: [email protected] Michael Amaladhas: [email protected] #QADexplore 39 LEARN. NETWORK. DISCOVER. Predicting Your Business Results Next Steps Visit the Solutions Expo Attend these related sessions - Improving Operational Efficiency Wednesday, 9:45am - QAD Automation Solutions Practices Wednesday, 11:00am #QADexplore 40 LEARN. NETWORK. DISCOVER. Predicting Your Business Results www.qad.com ©QAD Inc. 2015 #QADexplore 41 LEARN. NETWORK. DISCOVER.