Transcript New Approaches for Interlibrary Loan Operations in Turkey

New Approaches for Interlibrary Loan Operations in Turkey;
KITS (Interlibrary Loan Tracking System)
Ertugrul Cimen (Kadir Has University)
Ayhan Tuglu (Bahcesehir University)
Mehmet Manyas (Sabanci University)
Sema Celikbas (Istanbul Technical University)
Zeki Celikbas (Istanbul Technical University)
New Approaches for Interlibrary Loan Operations in Turkey; KITS
(Interlibrary Loan Tracking System)
Agenda
1. ANKOS (Anatolian University Libraries Consortium)
2. ANKOS Collaboration Research Group
3. KITS; Interlibrary Loan Tracking System
4. Statistics of KITS
5. Conclusion – Problems, Suggestions and Future Outlook
7/18/2015
IFLA World Library and Information
Congress, Milan, 23 - 27 August 2009
New Approaches for Interlibrary Loan Operations in Turkey; KITS
(Interlibrary Loan Tracking System)
1. ANKOS (Anatolian University Libraries Consortium)
 Established in 2000
 102 members
 63 Databases (...... Agreements)
 6 Steering Committee Members
 6 Working Groups, 1 Research Group
 24 Liaisons
 Economic online access to knowledge,
professional communication, provide a forum
7/18/2015
IFLA World Library and Information
Congress, Milan, 23 - 27 August 2009
New Approaches for Interlibrary Loan Operations in Turkey; KITS
(Interlibrary Loan Tracking System)
2. ANKOS Collaboration Research Group
 Founded 2006
 5 members from 4 different institutions
 Subjects Focused
Staff Exchange Program
National Resource Sharing Guideline
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KITS (Interlibrary Loan Tracking System)
IFLA World Library and Information
Congress, Milan, 23 - 27 August 2009
New Approaches for Interlibrary Loan Operations in Turkey; KITS
(Interlibrary Loan Tracking System)
3. KITS; Interlibrary Loan Tracking System
 General Characteristics of KITS
On-line filing system
Request monitoring screens for books and articles
Detailed statistics for book/article requests
Manual and/or copy-paste entry option for the MARC
records of book requests
Ability to add special notes in any stage of the request,
and if necessary, to send e-mails to librarian’s mailboxes
Possibility to send detailed information about the
requests to the requester users, when needed
7/18/2015
IFLA World Library and Information
Congress, Milan, 23 - 27 August 2009
New Approaches for Interlibrary Loan Operations in Turkey; KITS
(Interlibrary Loan Tracking System)
3. KITS; Interlibrary Loan Tracking System
The outcomes of the KITS system
All the ILL operations and processes will be centralised
Standardisation of ILL procedures in Turkey
Getting detailed statistics on a national basis
Production of data for the Libraries’ acquisition policies
7/18/2015
IFLA World Library and Information
Congress, Milan, 23 - 27 August 2009
New Approaches for Interlibrary Loan Operations in Turkey; KITS
(Interlibrary Loan Tracking System)
3. KITS; Interlibrary Loan Tracking System
Data model of KITS
7/18/2015
KITS Workflow
IFLA World Library and Information
Congress, Milan, 23 - 27 August 2009
New Approaches for Interlibrary Loan Operations in Turkey; KITS
(Interlibrary Loan Tracking System)
3. KITS; Interlibrary Loan Tracking System
• Before KITS
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Print Forms
• Fax
• Post
• e-mail
• Phone call
No centralisation
No standardisation
• After KITS
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On-line communication
No Print forms
Centralisation
Standardisation
Getting detailed statistics
Easy usage
Time saving
High performance
Service quality
IFLA World Library and Information
Congress, Milan, 23 - 27 August 2009
New Approaches for Interlibrary Loan Operations in Turkey; KITS
(Interlibrary Loan Tracking System)
3. KITS; Interlibrary Loan Tracking System
Current State of KITS, Distribution of Members over Turkey
7/18/2015
IFLA World Library and Information
Congress, Milan, 23 - 27 August 2009
New Approaches for Interlibrary Loan Operations in Turkey; KITS
(Interlibrary Loan Tracking System)
4. Statistics of KITS
• Number of KITS Members
• Categories of KITS Members
• Daily, Weekly and Monthly Opreations
• Total Requests, Requests Met, and Requests not Met
• Request and Loan Statistics (Top requesters and lenders)
• Net Lenders
• Service Time for Requests
• Number of Requested Materials Type
7/18/2015
IFLA World Library and Information
Congress, Milan, 23 - 27 August 2009
New Approaches for Interlibrary Loan Operations in Turkey; KITS
(Interlibrary Loan Tracking System)
4. Statistics of KITS
Figure 1.KITS Members
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Figure 2. Categories of KITS Member Libraries
IFLA World Library and Information
Congress, Milan, 23 - 27 August 2009
New Approaches for Interlibrary Loan Operations in Turkey; KITS
(Interlibrary Loan Tracking System)
4. Statistics of KITS
Figure 3. Number of KITS Members
7/18/2015
Figure 4. Number of Monthly Operations in KITS
IFLA World Library and Information
Congress, Milan, 23 - 27 August 2009
New Approaches for Interlibrary Loan Operations in Turkey; KITS
(Interlibrary Loan Tracking System)
4. Statistics of KITS
Figure 5. Total Operations
7/18/2015
IFLA World Library and Information
Congress, Milan, 23 - 27 August 2009
New Approaches for Interlibrary Loan Operations in Turkey; KITS
(Interlibrary Loan Tracking System)
4. Statistics of KITS
Figure 6. Top 10 Requester Libraries
7/18/2015
Figure 7. Top 10 Lender Libraries
IFLA World Library and Information
Congress, Milan, 23 - 27 August 2009
New Approaches for Interlibrary Loan Operations in Turkey; KITS
(Interlibrary Loan Tracking System)
4. Statistics of KITS
Figure 8. Net Lending of Member Institutions
7/18/2015
Figure 9. Turnaround Time
IFLA World Library and Information
Congress, Milan, 23 - 27 August 2009
New Approaches for Interlibrary Loan Operations in Turkey; KITS
(Interlibrary Loan Tracking System)
5. Conclusion – Problems, Suggestions and Future Outlook
• KITS is being developed by a group of dedicated volunteers that have started
their journey for team work, instead of individual efforts,
• Use of KITS by 75 member institutions during the pilot application, has given great pleasure to
the developers,
•The ideal goal is to carry out interlibrary resource sharing operations through the national union
catalog,
•Some of the key institutions among the main suppliers (that also have an important place for their
collection among the libraries in Turkey) did not participate to the KITS
•KITS application has achieved the abovementioned goals considerably:
•Processes are recorded,
•Service quality has been improved
•A standard application has been implemented
•Some of the KITS members have carried out their first ILL operation over the KITS
platform,
•The KITS project continues on national level by the participation of new members after the
pilot application was completed on April the 30th, 2009,
7/18/2015
IFLA World Library and Information
Congress, Milan, 23 - 27 August 2009
New Approaches for Interlibrary Loan Operations in Turkey; KITS
(Interlibrary Loan Tracking System)
5. Conclusion – Problems, Suggestions and Future Outlook
•Use of KITS by all university libraries in Turkey
•Permanency of KITS
•Support for union catalog
•International collaboration
•National conference for dissemination and evaluation
•Filing an application for a Turkish standard
(TSE, Institute for Turkish Standards)
•User feedback and suggestions for improvement
•Agreement with Shipment Companies
7/18/2015
IFLA World Library and Information
Congress, Milan, 23 - 27 August 2009
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7/18/2015
Ertugrul Cimen (Kadir Has University)
Ayhan Tuglu (Bahcesehir University)
Mehmet Manyas (Sabanci University)
Sema Celikbas (Istanbul Technical University)
Zeki Celikbas (Istanbul Technical University)
IFLA World Library and Information
Congress, Milan, 23 - 27 August 2009