Ujjivan Financial Services 2011

Ujjivan in a snap shot

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Established in Bangalore in November 2005

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Serves 1.1 million customers in 20 states

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332 branches & 3800 employees

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Loans disbursed Rs.2489 Crores

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Loan outstanding Rs. 652 Crores

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Repayment Rate – 98.05%

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Number of loans disbursed in August: 103,000

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Number of repayments processed in August: 800,000

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Number of life insurance issued in August: 50,000

MFI’s Standard Loan Transactions

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Average Loan size : Rs.15,000

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This loan has to be acquired & serviced over a one year tenor

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Acquisition & servicing on a weekly or monthly basis is done at customer’s door-step on a person to person basis.

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All transactions done in cash.

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Maximum interest charged 26% p.a.: Interest revenue – Rs. 1840

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Maximum operating expenses over one year of loan- Rs.850

Ujjivan’s Technology Infrastructure

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Banker’s Realm. Net Version - Core Banking System

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Web based version which provides on line connectivity of 333 branches with centralized back end.

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Requires access to credit bureau for credit approval Allows for outsourcing of data entry to reduce cost Future:

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Successfully piloted with Artoo, loan application processing & transacting cash collections from the field using Android Devices.

Thank you!

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