Transcript Document

Responding to changes in demand
Some Stats
• + 55,000 homes
• 170 local authorities – 2/3ds in just 10 LAs
• Around 70%, general needs for rent
• In 6 geographic Divisions
• + 10k bed spaces of housing with care/support
• Riverside Home Ownership: LCHO, leaseholders
• Commercial companies: Prospect and Compendium
Across the country, we face
mostly of the same issues
as you
Demographics
• National population rising by c 10m over next 25 years
• +2.2m household growth next 10 years
• +200k new homes per year
Uneven distribution between regions
Uneven distribution within regions
Household growth projections to 2021
• Cambridge (-3%) and East Cambridgeshire (+23%)
• Liverpool (+1%) and Warrington (+12%)
• City of London (+58%), Tower Hamlets (+32%)
…and nature of ‘growth’ very different
• London and SE, driven by net inward
migration (from within and outside UK) and
birth rate
• In parts of the North, driven by ageing
population and out migration
• All of this equals increasing dependency
Household composition changing too
• Average household size continues to decline: 2.36 – 2.33 over next
10 years
• But, new phenomena
– Young people moving back home, delaying household formation
– Shared housing, driven by affordability/benefits
• What was the fastest growing household type in the decade to
2013?
Households with 2+ families (+40%)
Choice
• Smallest dwelling sizes in Europe
• Up to half of homes smaller than 2010 London Design Guide Standard
Affordability
2008 – 13
• Earnings increased by 109%
• Social rents by 116%
• Riverside rents by 122%
• Pre-payment gas by 165%
Rents capped at 80% of
local market
“We are supporting investment to develop a high-quality,
professionally managed private rented sector. Our £1 billion
Build to Rent fund is on track to deliver up to 10,000 houses for
rent. We are committed to promoting a sustainable private
rented sector, which is why this summer we will publish a model
tenancy agreement, giving landlords and tenants the choice to
agree longer-term fixed tenancies.”
- Kris Hopkins, Housing Minister, June 2014
Riverside on Merseyside
• 3500 sheltered and supported
• 20,000 General needs - Includes 8500 stock transfer
• 15% <25 years old
- 25% c50 years old - 60% 85 - 110 years old
• 70% houses / 30% flats
• 30% 1 bed
-
20% 2 bed
-
50% >3 bed
• 8 out of 10 properties in 10% most deprived neighbourhoods nationally
• 10% annual turnover - 2000 voids per year – average £3K each
• 75,000 repairs per year
• 40% under-occupy – 10% overcrowded
• >50% limiting health / disability
• Only 25% in work
Some Demand Issues
• More applications from singles, younger, lone parents
• Wanting 2 Bedrooms but space standards matter – gardens / play
area
• As do local amenities, schools, shops, transport etc.
• Houses rather than flats – rejecting 3 bedroom offers – bedroom tax
• Elderly want bungalows – extra care schemes
• Hopscotch between social landlords
• Rejecting Victorian terraced or converted Victorian Villa flats
• Service Charges prohibitive – affordability issues increasing – PL’s
competing
• Difficult to let Rural units
Some Local Initiatives
Can we stop them leaving?
• Affordable warmth, debt counselling, welfare benefit advice
• Anti-social behaviour – victim centred / Hate Crime
• Disability adaptations
• Referrals to other agencies, DV, Education welfare, Health etc
Livetime – elderly outreach
Springboard – employment support / apprenticeships
Volunteering - Community initiatives
Environmental services – gardens….
Programmes of Customer Care Visits – (CCVs)
and Property MOTs
APR
MAY
JUN
JUL
AUG
SEP
OCT
NOV
DEC
JAN
FEB
MAR
220
220
220
220
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220
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220
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220
1.33
0.97
0.84
0.74
0.67
0.60
0.58
0.52
0.50
0.47
0.42
0.42
0.24
0.97
0.84
0.74
0.67
0.60
0.58
0.52
0.50
0.47
0.42
0.42
0.24
0.24
0.84
0.74
0.67
0.60
0.58
0.52
0.50
0.47
0.42
0.42
0.24
0.24
0.24
0.74
0.67
0.60
0.58
0.52
0.50
0.47
0.42
0.42
0.24
0.24
0.24
0.24
0.67
0.60
0.58
0.52
0.50
0.47
0.42
0.42
0.24
0.24
0.24
0.24
0.24
0.60
0.58
0.52
0.50
0.47
0.42
0.42
0.24
0.24
0.24
0.24
0.24
0.24
0.58
0.52
0.50
0.47
0.42
0.42
0.24
0.24
0.24
0.24
0.24
0.24
0.24
0.52
0.50
0.47
0.42
0.42
0.24
0.24
0.24
0.24
0.24
0.24
0.24
0.24
0.50
0.47
0.42
0.42
0.24
0.24
0.24
0.24
0.24
0.24
0.24
0.24
0.24
0.47
0.42
0.42
0.24
0.24
0.24
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0.24
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0.24
0.24
0.42
0.42
0.24
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0.24
0.24
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0.24
0.42
220
220
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220
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220
0.40
0.33
0.33
0.33
0.32
0.25
0.25
0.25
0.25
0.25
0.17
0.17
0.40
0.33
0.33
0.33
0.32
0.25
0.25
0.25
0.25
0.25
0.17
0.17
0.40
0.33
0.33
0.33
0.32
0.25
0.25
0.25
0.25
0.25
0.17
0.17
0.40
0.33
0.33
0.33
0.32
0.25
0.25
0.25
0.25
0.25
0.17
0.17
0.40
0.33
0.33
0.33
0.32
0.25
0.25
0.25
0.25
0.25
0.17
0.17
0.40
0.33
0.33
0.33
0.32
0.25
0.25
0.25
0.25
0.25
0.17
0.17
0.40
0.33
0.33
0.33
0.32
0.25
0.25
0.25
0.25
0.25
0.17
0.17
0.40
0.33
0.33
0.33
0.32
0.25
0.25
0.25
0.25
0.25
0.17
0.17
0.40
0.33
0.33
0.33
0.32
0.25
0.25
0.25
0.25
0.25
0.17
0.17
0.40
0.33
0.33
0.33
0.32
0.25
0.25
0.25
0.25
0.25
0.17
0.17
0.40
0.33
0.33
0.33
0.32
0.25
0.25
0.25
0.25
0.25
0.17
0.17
0.40
0.33
0.33
0.33
0.32
0.25
0.25
0.25
0.25
0.25
0.17
0.17
220
220
220
220
0.17
0.17
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0.17
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0.17
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0.17
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0.17
0.17
0.17
0.17
220
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0.13
0.08
0.08
0.08
0.08
0.08
0.08
0.13
0.08
0.08
0.08
0.08
0.08
0.08
0.13
0.08
0.08
0.08
0.08
0.08
0.08
0.13
0.08
0.08
0.08
0.08
0.08
0.08
0.13
0.08
0.08
0.08
0.08
0.08
0.08
0.13
0.08
0.08
0.08
0.08
0.08
0.08
0.13
0.08
0.08
0.08
0.08
0.08
0.08
0.13
0.08
0.08
0.08
0.08
0.08
0.08
0.13
0.08
0.08
0.08
0.08
0.08
0.08
0.13
0.08
0.08
0.08
0.08
0.08
0.08
0.13
0.08
0.08
0.08
0.08
0.08
0.08
0.13
0.08
0.08
0.08
0.08
0.08
0.08
A 4 Year Programme of Proactive Maintenance
Designed to reduce post-MOT repair reporting
The full 4 Year Programme
Month
of MOT
October
August
September
July
June
September
September
November
September
September
September
May
September
August
August
September
September
August
June
September
September
November
September
July
September
October
September
May
September
Year
of MOT
Month of Post
MOT Repair
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
October
September
October
October
June
September
December
December
November
December
November
November
December
November
October
October
December
November
July
September
November
November
December
July
October
October
October
August
September
Type of Repair
WC PAN: CLEAR BLOCKAGE/REMEDIALS
WEATHER/DRAUGHTSTRIP: REFIX/RENEW TO DOOR
HOT WATER TAP LOSE
SINK/BASIN: CLEAR BLOCKAGE/REMEDIALS-P2
REMOVAL OF BOXING IN & COVING IN ORDER FOR GAS SERVICE
TAP:OVERHAUL ANY TYPE OF TAP. NO HOT WATER FROM BATH TAP
MOULD THROUGHOUT PROPERTY ON WINDOWS
{{OVERTYPE WITH INSPECTION DESCRIPTION}}
LIGHTING: LOCATE FAULT/RECTIFY LIVING ROOM LIGHT WIRING
SWITCH: RENEW 5AMP 1 2 OR 3 GANG
SHOWER:LOCATE FAULT/RECTIFY
OUT OF HOURS:EMERGENCY CALLOUTS - FRONT DOOR
DOOR HANDLE BROKEN
SHOWER: OVERHAUL SHOWER HEAD
WINDOW NOT LOCKING ANYOEN COULD OPEN FORM THE OUTSIDE
OUT OF HOURS:EMERGENCY CALLOUTS - NO MATERIALS
CEILING: RENEW PLASTER - PATCH REPAIR
LIGHTING:LOCATE FAULT/RECTIFY
LEAK FROM BATHROOM PENETED LOUNGE CEILING
VENT: RENEW CIRCULAR TO EXISTING OPENING
DRAIN: ROD BLOCKAGE
FORCED ENTRY FOR WELFARE OF SON
ROOF: FIX ROOF LEAK TO PITCHED ROOF
TAP:RENEW PAIR BATH PILLAR TAPS.
LEAK COMING THROUGH CEILING CANT CONTAIN
UNIT: REPOSITION/REFIX/RENEW HINGE
TILES/SLATES: RENEW/REFIX ANY TYPE FALLING OFF FRONT PROPE
PLUMBER - NO WATER TO MAJORITY OF OUTLETS.
SOCKET LOOSE ON WALL AND NOT WORKING - POTENTIAL DANGER.
Price
20.66
87.18
24.01
11.39
3.82
11.39
24.94
0
34.43
42.56
34.43
42.74
73.66
4.9
67.99
42.74
16.53
82.77
42.74
13.81
32.08
21.94
42.74
112.26
33.87
49.87
198.04
42.74
8.56
Month
of MOT
February
February
March
March
January
January
November
November
February
February
January
January
April
April
March
March
February
February
May
May
May
May
June
June
April
April
March
March
March
March
June
June
April
April
March
March
July
July
December
December
March
March
June
June
May
May
Year
of MOT
Month of post
MOT Repair
2012
2012
2012
2012
2012
2012
2011
2011
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2011
2011
2011
2011
2012
2012
2012
2012
2012
2012
February
November
September
September
March
June
May
October
March
November
February
November
May
May
March
December
April
October
November
November
July
November
July
July
May
December
June
June
March
May
September
October
May
July
April
April
September
September
June
November
June
December
July
August
August
December
Type of Repair
METER CUPBOARD:RENEW DOOR.
LIGHTING ISSUES IN THE KITCHEN ISSUE WITH SWITCH
PVCU WINDOW:RENEW HANDLE
LIVING ROOM WINDOW WILL NOT OPEN.
SMOKE DETECTOR: OVERHAUL
WC:LOCATE FAULT/RECTIFY
WC: LOCATE FAULT/RECTIFY
KITCHEN SINK LEAKING BADLY
PAN: REMAKE JOINTS TO WC PAN/FLUSH PIPES
CISTERN: OVERHAUL/REPAIR LEAK
BURST/LEAK:REPAIR LEAKING/BURST PIPE.
HANDLES:RENEW SET OF LEVER FURN BACK DOOR
INTERNAL STOPCOCK: OVERHAUL ANY SIZE/TYPE
FENCING:MAKE SAFE FENCING.
BAD SMELL FROM SINK
PAVING NEEDS INSPECTING
DOUBLE GLAZED UNIT: REGLAZE WINDOW - FLOAT
D.G.UNIT:REGLAZE NE 1.00SM-SAFTY FOW 320425720
BURST/LEAK:REPAIR LEAKING/BURST PIPE.
UNIT:REPAIR DRAWER
WACHING MACHINE SWITCH ON SOCKET
HANDLES:RENEW SET OF LEVER FURN.
WC:LOCATE FAULT/RECTIFY
GUTTER: CLEAN/FLUSH OUT (PER ELEVATION)
DOUBLE GLAZED UNIT: REGLAZE WINDOW - FLOAT
SWITCH: BATHROOM LIGHT NOT WORKING
PLEASE CHECK FRONT AND REAR DOORS AND TNT STATES NOT SAFE
FAN: OVERHAUL DOMESTIC EXTRACT
LIGHT: RENEW LAMPHOLDER/BATTEN HOLDER
EMERGENCY ELECTRICIAN NORMAL WORKING HOURS SAME DAY
SUPPLY AND FIT EXTRA BOLTS TO FRONT AND REAR DOORS
LIGHT:RENEW BULKHEAD FTTG-2X8W.
SUPPLY PIPE: LOCATE FAULT/RECTIFY NO WATER
PANEL:REMOVE/REFIX ANY TYPE.REPLACES 320413172
BACK GARDEN DOOR WILL NOT OPEN
WALL TILE: REPLACE - ISOLATED AREAS
EXTERNAL DOOR:EASE/ADJUST/REHANG/REPAIR
FLOOR TILE:RENEW QUARRY TILES.
ROOF: FIX ROOF LEAK TO FLAT ROOF
ROOF:FIX ROOF LEAK TO PITCHED ROOF
CISTERN: RENEW FLUSHING ARM/CHAIN AND HANDLE
SKIRTING: TAKE OFF AND REFIX
ELECTRICIAN REQUIRED TO RESET CIRCUIT
ANY CIRCUIT: LOCATE FAULT/RECTIFY
PUSH BUTTON BELL NOT WORKING
OUT OF HOURS PLUMBER REQUIRED
Price
29.15
34.43
15.97
35.31
13.93
33.87
33.87
34.71
23.29
40.13
34.71
14.07
13.9
8.55
67.74
11.63
78.36
305.58
34.71
11.8
25.6
16.73
89.37
682.35
78.36
59.65
28.49
14.46
8.27
28.2
42.2
148.44
33.87
51.29
11.39
8.55
21.94
44.29
68.39
42.74
31.89
8.83
42.74
34.43
13.25
42.74
Month
of MOT
September
September
September
September
July
July
July
July
October
October
October
October
September
September
September
September
May
May
May
May
July
July
July
July
August
August
August
August
September
September
September
September
July
July
July
July
April
April
April
March
March
March
October
October
October
August
August
August
December
December
December
Year
of MOT
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2011
2011
2011
2011
2011
2011
2011
2011
2011
Month of post
MOT Repair
October
October
October
October
October
October
November
December
November
November
December
December
October
October
October
October
July
August
October
October
September
September
September
October
September
September
October
December
September
October
December
December
September
December
December
December
August
August
August
November
November
November
May
August
October
November
March
October
January
March
August
Type of Repair
SKIRTING:RENEW SOFTWOOD SKIRTING
WALL:RENEW SKIM COAT PLASTER.
SEALANT:RENEW TO SHOWER TRAY.
SHOWER:RENEW CURTAIN.
ROOF: FIX ROOF LEAK TO PITCHED ROOF
BUZZING SOUND COMING FROM SHOWER
FAN:RENEW 2SP CONDENS.CONTR.FAN
ANY CIRCUIT: LOCATE FAULT/RECTIFY
GUTTER: REMAKE JOINT
FLAG: RENEW/REBED PCC PAVING
FLAG:RENEW/REBED PCC PAVING.
HEAVY LEAK FROM SUPPLY PIPE THROUGH TO LANDING
WASTE PIPE: LOCATE FAULT/RECTIFY
TAP:OVERHAUL SINK MIXER FOW 320427425
LIGHT IN KITCHEN ABOVE SINK NOT WORKING
FLUSH ON TOILET LOOSE
RECTIFY FAULT ON WINDOW
WASTE PIPE: LOCATE FAULT/RECTIFY
FAN: OVERHAUL DOMESTIC EXTRACT
PLATE: RENEW PLATE AND KNOCKER
OUT OF HOURS:EMERGENCY CALLOUTS - NO MATERIALS
CISTERN:RENEW BALLVALVE. FOW 321423495
FENCING:MAKE SAFE FENCING AT REAR
BATH:CLEAR WASTE BLOCKAGE/REMEDIALS.
ROOF: FIX ROOF LEAK TO PITCHED ROOF
LIGHTING:LOCATE FAULT/RECTIFY - LIVING ROOM
BATH LEAKING IN TO FLAT BELOW
TOILET NOT FLUSHING
TAP: OVERHAUL ANY TYPE OF TAP
WALL:REPAIR PATCH IN COMMONS 6-15 FAO GEORGE MILLER
LOCK: RENEW CYLINDER
WC: LOCATE FAULT/RECTIFY
COLD TAP IN BATH WONT TURN ON
DOOR WILL NOT OPEN
SECURE FRONT DOOR - TNT CANNOT LOCK
OUT OF HOURS: NO LIGHTING IN WHOLE PROPERTY
TAP:REFIX LOOSE BATH TAP.
INTERNAL DOOR: LOCATE FAULT/RECTIFY
WINDOW NOT CLOSING PROPERLY
ROOF:FIX ROOF LEAK TO PITCHED ROOF- ABOVE MAIN BEDROOM
VENT:RENEW VENT ROOF TILE UNIT. FOW 320432376
HALOPHEN:R.L.T. SPEC. TREATMENT. FOW 320432376
GUTTER:REMAKE JOINT.
CEILING: RENEW PLASTER - PATCH REPAIR
GUTTER: CLEAN/FLUSH OUT (PER ELEVATION)
TAP: OVERHAUL ANY TYPE OF TAP
LOCK CHANGE REQUIRED FOR FRONT DOOR
OUT OF HOURS: SECURE BATHROOM WINDOW
FAO JOHN ROGERS TILE:REM/REFIX -RENEW FELT/BATT.
KITCHEN UNIT OR WORKTOP: OVERHAUL
ROOF: FIX ROOF LEAK TO PITCHED ROOF
Price
245.02
260.88
12.87
28.88
205.56
34.43
220.57
34.43
33.29
103.81
24.57
33.87
33.87
21.38
47.72
13.82
47.83
33.87
14.46
29.2
42.74
33.87
8.55
17.13
345.01
34.43
33.87
33.87
70.64
22.82
86.37
33.87
106.67
21.94
21.94
42.74
19.75
28.49
50.76
47.38
220.2
67.92
11.97
525.86
262.78
11.39
84.94
42.74
775.93
125.54
53.32
Month
of MOT
Year
of MOT
March
March
March
March
March
March
March
March
March
March
March
March
March
March
March
March
March
March
March
March
March
March
March
March
March
March
March
March
March
March
March
March
March
March
March
March
March
March
March
March
March
March
November
November
November
November
November
November
November
November
November
November
November
November
November
March
March
March
March
March
March
March
March
March
March
March
March
March
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2011
2011
2011
2011
2011
2011
2011
2011
2011
2011
2011
2011
2011
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
2012
Month of post
MOT Repair
May
July
July
July
August
August
August
August
September
September
September
October
December
December
March
March
June
June
July
August
August
August
August
August
August
November
November
December
April
May
May
May
May
June
June
June
June
June
June
July
July
July
December
June
July
July
July
July
August
August
September
September
October
October
November
April
April
April
July
July
July
September
October
October
November
November
November
November
Type of Repair
NIGHTLATCH:OVERHAUL COMPLETE
MAIN DOOR WILL NOT SECURE
VENT:INSTALL PASSIVE VENT KIT - FOW320412892
WALL:RENEW 12.5MM PBD/SKIM/PATCH - FOW 320412892
FRAME:RENEW CLOSING JAMB. TO METER CUPBOARD DOOR
POWER: LOCATE FAULT/RECTIFY ATTEND AFTER 4
WATER PENETRATION:REPAIR/TEST.
FRAME:SPLICE REPAIR NE 1M LONG.
OUT OF HOURS:EMERGENCY CALLOUTS - SECURE COMMUNAL DOOR
LOCK:RENEW CYLINDER
METER CUPBOARD:RENEW 3 PORT LOCK
FIT SECURITY LIGHTS TO OUTSIDE PROPERTY
COMMUNAL DOOR KICKED IN WOODEN DOOR
FIX LOCK ON COMMUNAL DOOR AFTER BREAK IN TO FLAT 1
LIGHTING OUTSIDE SECURITY LIGHTING POSSIBLE NEW ONES NEEDED
LIGHT:RENEW 500W FITTING. FOW TO 310454799
HANDLE COME OFF FORNT DOOR CANNOT SECURE
DOOR BELL: OVERHAUL/REPAIR/RELOCATE
HOT TAP IN SINK IN BATHROOM CANT TURN OFF
WINDOW HANDLE COME LOOSE WINDOW NOT SECURE BUNGALOW
SHOWER: CLEAR BLOCKAGE/REMEDIALS
FLAG: RENEW/REBED PCC PAVING
MORTAR COME AWAY FROM RIDGE TILES
LIGHT: OVERHAUL FLUORESCENT
EXTERNAL DOOR: EASE/ADJUST/REHANG/REPAIR INC. IRONMONGERY
OUT OF HOURS FRONT DOOR LOCK NOT WORKING
RECTIFY FAULT ON EXTERNAL DOOR
ROOF: FIX ROOF LEAK TO PITCHED ROOF
TEST:OCCUPIED PROPERTY INCL CERT KEY TO KEY
CUPBOARD:RENEW PULL HANDLE.
DOWNPIPE:RENEW 68MM PVC - NE 3 ST
PAN:RENEW WC SEAT COMPLETE.
WALL TILE:REPLACE - ISOLATED AREAS.
FAULT WITH FOUR INTERNAL DOORS/ NOT OPENING/ CLOSING
PLASTER DAMAGED BY KITCHEN DOOR
LEAK FROM OVERFLOW
SOCKET: RENEW 13AMP SINGLE PLATE
CISTERN: OVERHAUL/REPAIR LEAK
PAVING BROKEN
FLOORBOARD:SCREW DOWN (PER.ROOM)
WALL:RENEW PLASTER - HAS A FEW PATCHES
BASIN/SINK:CLEAR BLOCKAGE WATER EMPTYING VERY SLOWLY
CANNOT OPEN BACK DOOR
TNT UNABLE TO OPEN BACK DOOR
BOARD UP WINDOW
D.G.UNIT:REGLAZE NE 0.50SM CLEAR
EXTERNAL DOOR:LOCATE FAULT
BACK DOOR WILL NOT STAY SHUT UNLESS ITS LOCKED
INTERNAL DOOR: LOCATE FAULT/RECTIFY
BATHROOM WINDOW SMASHED LOG - 147430082012
DOOR:RENEW INTERNAL PLY DOOR. FOW 320419848
DOUBLE GLAZED UNIT: REGLAZE WINDOW - FLOAT
MANHOLE RAISED REAR ELEVATION
WALL TILE: REPLACE - ISOLATED AREAS
FRAME:SPLICE REPAIR NE 1M LONG.
MULTI JOB - ELECTRICAL
CABLE:DRAW 1.5MM PVC FLAT T&E.
CALL OUT - FAULT TO THE ELECTRICS
POWER:LOCATE FAULT/RECTIFY
OUT OF HOURS:EMERGENCY CALLOUTS - LOSS OF LIGHTS
ANY CIRCUIT:LOCATE FAULT/RECTIFY **F.A.O LYNDSEY**
EXTERNAL DOOR:LOCATE FAULT
REPORT BACK FRAME COMING AWAY
POSSIBLE SUBSIDENCE CRACKS ON EXT & INT WALLS
EXTERNAL DOOR: EASE/ADJUST/REHANG/REPAIR INC. IRONMONGERY
GUTTER:REALIGN GUTTER - FOW 320428865
FRAME:RENEW PLAST REVEAL COMPL - FOW 320428865
POWER: LOCATE FAULT/RECTIFY NO ELECTRICS WORKING
Price
45.59
70.69
106.58
23.85
103.49
34.43
66.49
49.88
42.74
70.69
103.72
28.5
42.74
93.49
34.43
33.12
21.94
20.22
11.39
42.74
22.09
32.09
124.09
13.71
40.27
90.89
57.68
42.74
406.58
241.35
88.35
28.66
12.39
78.4
14.96
33.87
8.56
8.62
24.57
4.67
75.72
50.33
42.74
21.94
42.74
70.11
9.26
9.26
28.49
42.74
131.59
78.36
51.29
8.55
22.8
117.98
131.34
42.74
48.26
42.74
34.43
9.26
43.55
0
21.94
112.44
40.1
34.43
Month of post
MOT Repair
January
January
January
January
January
February
March
April
April
June
June
June
August
August
September
October
October
October
October
October
October
November
November
November
November
December
December
December
January
January
January
February
February
March
April
April
April
June
August
September
September
October
October
October
October
December
Type of Repair
WALL:RAKE OUT/REPOINT EXC.1.00SM AS PER JULIE SANG
POWER:NEW SPUR UPP.FLR NE10M AS PER JULIE SANG
HALOPHEN:BACDET/BOND SOL AS PER JULIE SANG
MANHOLE:RENEW PCC COVER SLAB. AS P0ER JULIE SANG
DRAIN:REPAIR 100MM PIPE 1-2M - FOW 310445105
SMOKE DETECTOR: OVERHAUL
FAO JOHN ROGERS SECTION 11 APPOINT 16 APRIL 2012
WASTE PIPE: LOCATE FAULT/RECTIFY
WASTE PIPE: LOCATE FAULT/RECTIFY
WATER STAIN APPEARING ON BATH PANEL SO POSSIBLE LEAK
PANEL : RENEW SIDE / END INC.FRAMING - FOW 320409589
BATHROOM DOOR FALLING APART
BATH: LOCATE FAULT/RECTIFY
BATH:REMOVE AND REFIX - FOW 320419589
MOULD:TREATMENT
UNIT:REMOVE/REFIX ANY UNIT. FOW 320422438
VENT UNIT:OVERHAUL FOW 320422438 **1HR JOB**
PAN:REMAKE JOINTS TO W.C.PAN/FLUSH PIPES.
OOH: FOLLOW UP 320429734
DRAIN:JET BLOCKAGE
DRAIN:CCTV FAULT/REPORT SURVEY FOW 320430043
FOLLOW ON -320427386- MOULD TREATMENT
FOLLOW ON -32042738VENT UNIT:OVERHAUL- FAO TONY AT MORRISONS
WASTE PIPE:LOCATE FAULT/RECTIFY
DRAIN:REPAIR 100MM PIPE NE 1M
MOULD:TREATMENT
ANY CIRCUIT:LOCATE FAULT/RECTIFY
HEAVY LEAK FROM GUTTER JOINT
FAULT ON ELECTRICS
TEST:OCCUPIED PROPERTY INCL CERT - 310442420
DOWNPIPE:RENEW PVC - NE 2 STOREY - FOW 310439081
SOCKET: RENEW 13AMP DOUBLE PLATE
P2 : BATHROOM WINDOW HANDLE COME OFF
TILES/SLATES: RENEW/REFIX ANY TYPE
GUTTER: CLEAN/FLUSH OUT (PER ELEVATION)
POWER:LOCATE FAULT/RECTIFY
POWER:SOCKET OUTLET-GRND FLR. FOW 320402585
GROUTING AND SEALENT
GROUT - BATHROOM & SINK
SWITCH: RENEW SHOWER PULL SWITCH
LOCATE FAULT ON SHOWER
PANE: REGLAZE WINDOW
FAN: OVERHAUL DOMESTIC EXTRACT
FAN:RENEW VAR.SP CONDENS.CONTROL - RELOGGED FROM 320427604
CISTERN: RENEW FLUSHING ARM/CHAIN AND HANDLE
GATE: REPAIR/EASE/ADJUST GATE
Price
of Repair
375.22
352.85
79.5
27.08
770.81
13.93
126.75
55.25
33.87
33.87
99.9
28.49
33.87
409.79
24.94
56.19
20.71
11.39
215.52
64.12
206.62
62.74
20.71
45.18
478.97
24.94
34.43
124.07
34.43
61.98
92.59
11.91
50.13
17.1
9.8
34.43
77.22
8.55
8.55
11.31
117.36
26.36
14.46
192.3
19.08
11.39
Drains
Elecs
Rainwater Bathroom
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
3673.21
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
957.45
Initiatives continued……..
Getting them Let…
Marketing
Zoopla, Gumtree, ‘Recommend a Friend’, Riverside Web-site,
Local Media, Local Offices, Local shops, Twitter, CBL …
Allocations – Local Lettings initiatives
Furnished tenancies – wholly or partial
Homes for Heroes
Customised security packages on voids
Partnership working
LA/Councillors PSG (problem solving groups) – abandoned
PL enforcement, environmental, ASB – Police….
Same Day Lets
properties,
The birth of YouRplace
Neighbourhood Services
16 Wardens – 28 Environmental Rangers
Neighbourhood Management – clean streets
Neighbourhood tool: NIS
Property tool: HFAT
Formerly 58 units student
accommodation void for 7 years
Converted to 58 extra-care
elderly apartments
Long-term voids – no demand
Converted for sale
The Brownstone Initiative
Long term low demand flats
Based on NY ‘Homeworks’
Programme
Convert to 3 units for sale to
one midfdle income buyer –
rents out 2 units and must live
in third.
Creates residential stakeholder
landlords
Our property, next to and damaged by
Private Landlord Long-term void – 12 years
Purchased private building at auction
Converted to 9 apartments
for rent
Responding to changes in demand