Transcript 10J – MIU
KASBO Spring 2015 10J – MANAGED INTERNET UPDATE (MIU) Brian Pelletier Tyler Technologies MIU – Managed Internet Update About the MIU? • Tool that provides clients with ability to load program updates • Only programs for current version are available for install • The MIU main screen is presented differently after upgrading to Munis V10.5 • MIU has been available for past 5 years • Latest Version is 3.0.0.44+ What about Munis Upgrades? (e.g. V10.5, 11.3 etc.) • Must be coordinated with Cloud (SaaS) Support MIU – How Does it Work? District Live/Test Environments (Cloud) Tyler MIU Server Your Workstation MIU – How It Works • The MIU is installed and run from a workstation • It reads the program versions from the district environment in the Cloud • It uses this information to compare to the available programs on the Tyler MIU server • Reports available updates back to the MIU • When installing selected programs the workstation receives a package containing the selected updates New MIU Presentation • Same MIU version, new presentation for V10.5 Changes: • Login prompt required when launching the MIU • Live and Test buttons appear different • Environment name which contains the Client # (e.g. mu9696) • Environment with “te” at end is Test and the other Live • Your district name MIU Notes Q: Why are there only 2 environments listed? Where is Train? A: Live & Train share the programs in Live. Test has it’s own programs Q: Do you really need to install updates in Test? A: Only if you use Test to try functionality. • Most testing can be performed in Train if you don’t need to use a new version of a program • All MIU functions are performed by environment (Live, Test) MIU Functions – Managing Updates MIU Functions – Reviewing Updates MIU Functions – Selecting Updates • Ways to select updates for installation • • • • Check box adjacent to individual update Check box adjacent to a module name to select updates for a module Check box at top of list adjacent to the label Fix to select all updates Can also select a group (module, all) and unselect certain updates MIU Functions – Update Characteristics • Dependencies • Some updates are dependent upon others • Use caution when selecting specific updates • Database Updates • Some updates will alter the database • Schedule install of programs early morning next day MIU Functions – Scheduling Updates The MIU provides a one time scheduling function: • Allows updates to be put in place outside business hours • Ensures users are not in Munis when updates installed • Does not tie up workstation creating package and loading Notes: • Once an update is scheduled you must leave your workstation powered on • Consider installing updates the next day early morning after the evening backup MIU Functions – Scheduling Updates • Select updates to install • Click the Schedule button • A panel opens allowing you to set the date and time to install update • After changing date/time click the Set button MIU Functions – Scheduling Updates Considerations: • Once an update is scheduled you must leave your workstation on during the scheduled install time • Cancel a scheduled update by selecting option from the Updates dropdown • You cannot schedule another update until the prior scheduled update is complete. Attempting to do this results in the message: MIU Other Functions Finding an Update: • You can find an update by entering number in search field • Start by finding all updates and enter all or part of a MUN • Search available in both uninstalled and installed updates MIU Reporting • The MIU contains many ways to report installed updates • Installation Log Report: MIU Reporting • Installed Updates Report Installing the new MIU • Installation process is different • Upon upgrade to V10.5 the Finance Director received an email with instructions and setup info • Install/Setup Summary: • • • • • Uninstall the current MIU Install the MIU Provide information during InstallShield Once installed the MIU will update to the current release Provide configuration information in new MIU (info provided in email from Tyler) • Doc on KDE Website: “MIU Install and Configuration V10.5+” Installing the new MIU If installing the MIU and you don’t have the email config info: • Login to Live environment and go to: • System Administration > General Administration > Diagnostic Utility and Run-time Information • Once open the program will take a moment to gather info • Click the Server tab and note the Name: • Follow these instructions for the Test environment Installing the new MIU • Live server names: • YVWLAKDECS?? where ?? Is a number between 01 and 12 • Test server names: • YVWTAKDECS?? where ?? Is either 01 or 03 • Note the difference in server name with a L for Live and T for Test servers. • When using the server name in the configuration be sure to add “.tylertech.com” to each