Transcript Who moved my cheese?” Facing Change in Critical Care

Empowering the New
Chapter Board Member:
The Benefits and Responsibilities
Eugenia (Gena) Welch, BSN, RN, CCRN
Clinical Educator
Presbyterian Hospital of Dallas
Dallas, Texas
Damon Cottrell, MS, RN, CCNS, CCRN, APRN-BC, CEN
Clinical Nurse Specialist
Providence St. Vincent Medical Center
Portland, Oregon
Class Code 216, Page 353
• Objectives
– Describe the characteristics of a successful
mentoring relationship and the subsequent
responsibilities as it relates to the chapter
board
– Describe the characteristics of a mentoring
relationship and the importance of a mentor
– Explore the real life example of a mentor
and the mentee
A wise man learns from the experiences of
others. An ordinary man learns by his own
experience. A fool learns by nobody’s
experience.
Unknown
A lot of people have gone
further than they thought they
could because someone else
thought they could.
Unknown
Why Mentoring?
• Mentoring relationships play a major role in
the succession of leadership in a profession
– A Dallas County Chapter legacy
– Meets chapter needs by instilling new people,
ideas and leadership
Why Mentoring?
• An effective teaching method for the adult
learner
– Focus on activities of the chapter
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Educational events/seminars
Budget
Membership
Communication
– Implementation of creative roles
• Vision Partner
– Facilitation of current roles
• President-Elect and President relationship
Why Mentoring?
• Often builds long-lasting relationships of
two-way learning
– Provides ongoing consultation, even after
the mentee has achieved a leadership role
– Shares ideas between both parties
– Often branches into other aspects of
mentoring outside chapter activities, even
outside AACN activities
Mentoring Defined
• An individual with experience and position
who provides information, advice and
emotional support to another
– Focus/Goal dependent upon mentor/mentee
agreement
– This relationship lasts for an extended period of
time with an emotional commitment by both
parties
Mentoring Defined
• Mentoring transcends teaching, knowledge or
skills
• Mentoring is multifaceted, and encompasses
the development and nurturing of an
individual in order to promote professional
growth
There's a difference between interest
and commitment. When you're
interested in doing something, you do
it only when it's convenient. When
you're committed to something, you
accept no excuses; only results.
Kenneth Blanchard
Choosing a Mentor
• A mentor is a professional others
want to emulate
– May be chosen for a particular goal or
overall need
– More often than not, mentors are
selected by the mentee
Choosing a Mentee
• A mentee is one of great potential
• When approached
– Questions to ask yourself:
• Do I have enough time to be fully
committed to a mentor/mentee
relationship?
• Do I have the qualities/skills needed to
fully support/teach this potential
mentee?
Choosing a Mentee
• When seeking a mentee
– Questions to ask yourself:
• Does this person appear to have the
motivation, time and potential?
• Do my skills/qualities match with current
or upcoming chapter needs?
Accept me as I am, so I may
learn what I may become.
Unknown
Mentor Characteristics
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Patience
Enthusiasm
Knowledge
Sense of humor
Respect
Advocate
Mentor Characteristics
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Willing to share work/chapter experiences
Meet regularly with mentee
Guides mentee, does not control
Active listening
Honest, direct and timely feedback
Empowers mentee to advance their professional
development
• Committed to the relationship
In everyone’s life, at some time, our inner fire
goes out and is then burst into flame by an
encounter with another human being. We
should all be thankful for those people who
rekindle the inner spirit.
Albert Schweitzer
Mentee Characteristics
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Takes responsibility for his/her development
Arranges meetings and sets agendas
Has a personal goal
Requests honest feedback
Open minded
Committed to the relationship
Problems in Mentoring Relationships
• Problems with criticism, even if
“constructive”
• Problems with advice
• Problems with rescuing
Be like a postage stamp. Stick to
something until you get there.
Josh Billings
Problems in Mentoring Relationships
• Commitment
• Serious differences of
opinion
• Clearly opposite ideas
• Impact of fundamentally
different interpersonal styles
Integrity
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Honest communication
Admit mistakes
Humanity
Humility
Mentor Responsibilities
• Relationship – Trust
• Information – Advice
• Facilitation – Alternatives
Mentor Responsibilities
• Confrontative – Challenge
• Mentor Model – Motivation
• Vision – Initiative
If you treat a person as she appears to
be, you make her worse than she is. But,
if you treat a person as if she already
were what she potentially could be, you
make her what she should be.
Goethe
Mentee Responsibilities
• Communicating expectations, needs and
feelings
• Developing a trust relationship and share
concerns
• Negotiating activities to obtain goals
Mentee Responsibilities
• Embracing learning and exploration with
enthusiasm
• Be willing to accept “constructive criticism” and
provide feedback
• Trying to implement mentor suggestions
• Courage
Mentor Tips for Success
• Know that effective mentoring requires
commitment, time and skill
• Think about what you have to offer
• Make yourself accessible to the mentee
• Be sensitive to mentee needs
• Be a role model, the primary objective
is to assist in achieving excellence
Great people talk about ideas; average
people talk about things; small people talk
about other people.
L. A. Burns
Mentee Strategies for Success
• Tell your mentor how he/she can be of most
help to you
• Work hard at being a good mentee, and a
good new board member
• Follow through on decisions and
commitments
• Keep appointments that are agreed upon
• Communicate with your mentor before a
concern becomes a problem
Ending the Mentoring Relationship?
• Does it have to end?
• When the mentee has
reached the mentorrelated goals
• Often becomes less
structured and as
needed
– Long-distance
mentoring
Take time to think, it is the source of
power; take time to play, it is the source of
perpetual youth; take time to laugh, it is
the music of the soul; take time to love
and be loved… it is the greatest privilege
of life.
Unknown