Transcript Introducing eWON applications to the field

Machine Builders & OEMs
eWON Remote Access Products and Solutions
For Machine Builders
Agenda

Remote Access Benefits

eWON Remote Access Solutions

eWON Remote Access Products

eWON Software Suite

eWON Technology

eWON Miscellaneous information

Conclusion
Remote Access Benefits
BEFORE
AFTER
SAVINGS
45%
51%
EMERGENCY
09%
40%
15%
ROUTINE
PREVENTION
15%
25%
Without Remote
Access
With Remote
Access
Call from Customer
Initiative
Automatic Incident
Detection
Diagnosis with
Customer
Information is directly
available
Manual Enrolment
Automatic Enrolment
Complementary
Investigations
before Acting
Remote Access to Get
Detailed Information
First Hand
Intervention
On-site Detection of
Missing Parts,
Tools, etc…
Source: Gartner DataQuest
Multiple
Interventions
Intervention
Preparation if
Necessary
Single, Better
Scheduled
Intervention
eWON Remote Access Solutions
Moving from a reactive to a proactive service model
To bring back the benefits of
Remote Access, these 5
solutions can be mixed
together!
1.
Modem Router
2.
PLC Remote Maintenance
3.
Internet Gateway
4.
Remote Diagnostics
5.
Predictive Maintenance
1. Modem Router

Features :
 Establish a Point-to-Point
(PPP) communication between
your PC and Industrial LAN
 Route all IP messages from the
PPP connection to the LAN
 Standard IP routing capabilities
such as:
• IP Forwarding
• Firewall: NAT, Filtering
Pure Modem + Router all in IP
mode: better flexibility & security!
• Access Control
Get more information: application note 2.1 - IP Router
(ref. AN_21_IPRouter_UK_V10.pdf)
2. PLC Remote Maintenance

Same features as IP Router +
 By connecting PLC to the serial (DB9
port) or over the Ethernet, you gain
the same control as being on-site
 Use PLC Software Package as if PLC
connected directly to the PC
 TCP/IP protocol translated in serial
counterpart  serial communication
improved
Do the remote maintenance of
your PLC through the serial
connection but also over the
Ethernet!
 Access PLC registers, counters and
internal data either with serial or IP
protocols
 Call-back mechanism to reduce costs
on long distance & international calls
Get more information: application note 2.2 – PLC Remote Maintenance
(ref. AN_22_PLCRemoteMaintenance_UK_V10.pdf)
3. Internet Gateway

IP Router and PLC Remote
Maintenance features +
 Use of Internet instead of dial-up
Point-to-Point (PPP) connection
for long duration and long
distance call situation or
permanent connection
 ISP (Internet Service Provider)
call-back and IP address
publication via www.no-ip.com or
email
Do your Maintenance Operation
using Internet to connect to any
automation devices at anytime!
 Internet secure connection (VPN
tunnel)
Get more information: application note 2.3 – Internet Gateway
(ref. AN_23_InternetGateway_UK_V10.pdf)
4. Remote Diagnostics

Features
 Acquire PLC data (in tags)
without having to stop the PLC!
 Log these data to help default
identification and problem
resolution
• 130k points (realtime or
historical datalogging,
recurrent or deadband)
 Send alarm notification to track
problem and default when they
appear
Perfect companion to do the
remote diagnostics of a Machine
without interfering with it and
without the help of the machine
operator!
• 4 thresholds/tag (activation
delay +deadband)
• Notification with SMS, eMail,
FTP puts
Get more information: application note 2.4 – Remote Diagnostics
(ref. AN_24_RemoteDiagnostics_UK_V10.pdf)
5. Predictive maintenance

Features
 Use eWON as a data
collection tool
• in eWON tags or in
historical logging files
 Then send these data
centrally
• Help to prevent future
failure by tracking
machine life cycle
The proactive service model for
Machine Builders. Keep track of all
your machines by recurrently
recording data!
• Improve machine tuning
and efficiency through KPI
follow-up
Get more information: application note 2.5 – Predictive Maintenance
(ref. AN_25_PredictiveMaintenance_UK_V10.pdf)
eWON products: eWON 2001

Basic Hardware Features :
 1 Ethernet port
 1 Serial port
 Build-in PSTN, ISDN & GSM
Modems + router
 Ethernet-to-Serial Gateway

Basic services:
 Alarm Management
 Basic Scripting


Designed for:
IP Routing (#1)
PLC Remote Maintenance (#2)
 Web & FTP server for fast
deployment
eWON products: eWON 2101

eWON 2001 features +
 VPN for Internet connectivity
Designed for:

Internet Gateway with PSTN,
GPRS or EDGE modem (#3)
eWON products: eWON 2005

Basic 2001 Features +
 4-Port Ethernet Switch
(Machine LAN)
 1 Ethernet WAN Port (Factory
LAN or ADSL Router)
 VPN for Internet connectivity

Designed for:

IP Routing (#1 + between 2
LANs + Modem)

Internet Gateway (#3 +
through ADSL router or LAN)
Versatile connectivity
 2 to 3 Ethernet cards + Switch
Advanced eWON version: eWON 4xxx

Basic 2xxx features +
 Historical & Data logging
 Serial port isolated
 More Memory

Product Number are :
 4001 for advanced 2001
 4101 for advanced 2101
Designed for:

Remote Diagnostics (#4)

Predictive Maintenance (#5)
 And 4005 advanced for 2005
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eWON Products Matrix
Product reference
Router
2001
2005
2101
4001
4005
4101
P
P
P
P
P
P
P
P
P
P
P
P
Prod. Ref
EW212xy
P
P
P
P
EW2520y
EW232xy
P
P
P
P
P
P
EW412xy
EW4520y
EW432xy
X = 6 for M PI protocol, 0 for all others
Y = 4 for PSTN, 3 for ISDN, 5 for GPRS & 7 for EDGE quad band
eWON Software Suite

eWON Configuration

eWON Management Tool:
eBuddy

Dynamic HTML Editor: viewON

Dial-up/VPN connection
Manager: eCatcher

eWON Configuration
 No external software needed,
configuration via standard
Web browsers
 User Authentication & Access
Management
 Intuitive User Interface
 Event & System Logs
 Diagnostic Tools
eWON Management Tool:
Free download
www.ewon.biz

eBuddy
Free eWON add-on tool to
easily:
 Set-up eWON IP Address
 Upload eWON firmware upgrades
 Backup/Restore data & config
 For advanced users : everything is
available through FTP protocol
Dynamic HTML Editor: viewON
To design dynamic HMI
pages easily

 No Web skills needed !
To provide a pure
graphical environment with:

 Intuitive menus!
 Animations!
 Object libraries!
When completed, viewON
computes the HTML code
and uploads into the eWON

eWON connectivity tool:
Free download
www.ewon.biz

eCatcher
Basic tool to connect to
your eWON in three
modes:
 Dial-up mode
 Internet Secure VPN mode
 Through a VPN server mode

Provides also
connectivity
For GPRS/EDGE and
ADSL connectivity

Internet connectivity tool
 Secure connection to your
machines worldwide
 Using eWON with GPRS/EDGE
modem, ADSL or connected into a
remote LAN
 Plug & Play, simple to use as
Skype®, no need to know IP
address to connect
 Solve the problem of private IP
addresses and the complexity of IT
security systems (Firewall, Proxy,
etc.)
 Get more info on: www.talk2m.com
eWON Technology

Hardware

General architecture
Hardware
 ARM7 @ 75Mhz, 8 to 16 MB SDRAM, 8
to 16 MB Flash, 12-24 VDC power
supply, 1xDI(alarms) and 1xDO (failsafe)
 Environmental: 0-50°C (80% humidity),
extended temperature range on request
(-20 up to +70°C), CE and CSA/UL
marking
 TCP/IP : HTTP, FTP, SNMP, NTP, SMTP,
NAT, Dyn DNS, DNS
 VPN: OpenVPN, OpenSSL
PSTN, ISDN, GSM/GPRS/EDGE
Modem
General architecture
PPP
Ethernet 10/100Mb
NAT, VPN, IP Forwarding
TCP/IP
HTTP Server/Client
Config Web Pages
viewON Web Pages
Monitoring Page
eMail
FTP put
SNMP trap
SMS
ModbusTCP
FINS TCP/UDP
ISOTCP
EtherNet/IP™
MODBUS TCP
XIP
Alarms Mgt.
Datalogging
FTP Server/Client
Configuration Files
SNMP
Tagnames
Database
Transparent
conversion
Basic Script
Datalogging Files
Alarms Files
System Log
ASCII - VCOM - FINS Hostlink – AS511 – MPI – PPI – MODBUS RTU –
DF1 - UNITELWAY
RS232/422/485 or MPI port
eWON Miscellaneous Information

Distribution

Industrial Partners
Distribution

eWON product line has been launched end of 2002

Available languages : EN, FR, GER and soon SP

Distribution and availability over 20 countries worldwide
BE (ACTL)
FR (2AR)
DE (Wachendorff)
NL (Raster)
UK (MAC Solution)
CH (Bachofen)
USA (Spectrum Controls)
SP (SIDE)
PT (InfoControl)
IT (EFA)
FI (Klinkmann)
AU (Crisp)
ZA (Shorrock)
SW (CatData)
EAU (Syscom)
IR (Barg)
…
Industrial Partners
Rockwell
Automation
Schneider Electric
eWON is affiliated to the
Collaborative Automation
Partner Program (exSchneider Alliance) since
2002. eWON supports
Unitelway, XIP, Modbus RTU
and Modbus TCP to TSX
Micro, Premium, Momentum
and Twido.
eWON supports both DF1
and EtherNet/IP™
communication protocols to
PLC5, SLC5, Micro Logix
and Logix PLCs.
OMRON
SIEMENS
WebPort, the rebranded
version of eWON, distributed
by Spectrum Controls, is
also listed as Encompass
Partner for the Americas.
eWON support FINS
Hostlink and FINS
TCP/UDP protocol. It has
been tested with CS & CJ
PLC.
eWON support AS511,
PPI, MPI & ISO TCP
Siemens protocols. It has
been tested on S5 & S7200/300/400 PLC.
More information:
MPT_eWON&Rockwell_UK.ppt
More information:
MPT_eWON&Omron_UK.ppt
More information:
MPT_eWON&Siemens_UK.ppt
eWON has been tested successfully with
the IO WAGO module family.
AND…Zenecca, Qualitrol-LEM (QWAVE), SOCOMEC,
Leroy Automation, Toledo, Mettler,…
Conclusion

eWON remote access will
save “travel” costs

eWON embedded services
will:
 Increase your services revenues
 Improve your customer satisfaction

With price range from 500€ to
800€, the eWON ROI is
achieved on first ‘canceled’
travel.
Thank You
 Get more information about eWON