Transcript Document

18/07/2015
1
Data theft!
Our proactive approach
Watch for
risks and incidents
The faster you report,
the faster we can respond
Better safe
than sorry!
IT-related risks and incidents
Covers:
Electronic information
Software applications (e.g. emailing)
Performance of laptops,
mobile devices and our network
IT-related risks and incidents
Phishing emails, instant messages and texts
Unusual computer behaviour
Suspicious websites and advertisements
Unusual mobile device behaviour
Unauthorised access to information
Inappropriate use of our IT network
Contact the
IT Helpdesk
Post line 5415 2555 (01246 282 555) or
[email protected]
Physical risks and incidents
Covers:
Electronic information
Loss of equipment
(e.g. laptops, mobile devices and PDAs)
Protection of our premises
Physical risks and incidents
Lost or stolen equipment
or printed documents
Unauthorised access
to printed information
Unattended IT equipment
Shoulder surfers
Unescorted strangers in the office
Social engineering and vishing
Contact group
security
Post line 5474 6655
[email protected]
Personal information
risks and incidents
Covers:
Lost, stolen or unattended customer
or employee information
Complaints and enquiries
from customers, employees
or members of the public
Unauthorised access to information
Contact the
Information Rights Team
0114 241 4217
[email protected]
Visit myroyalmail.com/thinksecure
Further
information
Use the online
reporting form
[email protected]
Report wrongdoing
Bribery and corruption
Fraud
Financial malpractice
Practices that put information or individuals at risk
Inform your manager or
contact Speak up
0800 097 1131
www.intouchfeedback.com/royalmail
To take away...
Watch for risks and
incidents, and report
them immediately
Report IT-related issues
to the IT Helpdesk
Report personal information issues
to the Information Rights Team
Report physical issues
to Group Security
Better safe than sorry!