Transcript Sales KS L1 Storyboard Template

Avaya UC Clients
The Enterprise is Transforming
ACCESS
COLLABORATION
DEPLOYMENT
40%
500,000+
60%
of employees spend 20%
of time away from desk
Applications for iOS
platform
80%
400,000+
Anticipate 1/2 of apps
will run in the cloud
within 12 months
of Fortune 100 deploying
iPhones and iPads*
Applications for Android
platform
72%
34%
of organizations permitting
employee-owned devices*
jump in videoconferencing
sales from 2010 to 2011
25%
Expect video will
consume half of all
bandwidth in 12 months
30%
Reduction in IT Budgets
increasing the need to do
more with less
* Source: Gartner Group and Industry Analysts and Media reports
© 2012 Avaya, Inc. All rights reserved.
Leveraging the Power of Avaya Aura®
Avaya Aura® Conferencing + Avaya Flare® Experience
Session Based, Unified Audio,
Web & Video* Collaboration
Supports BYOD
Scale to Thousands of Desktops
Highly Efficient Bandwidth Management
* Audio & Web Summer 2012,
Video Fall 2012
© 2012 Avaya, Inc. All rights reserved.
Avaya Mobile Collaboration Solution
Solution Components
 Avaya Aura®
 Avaya Aura Conferencing 7.0
 Avaya Flare® Experience for iPad and
Windows
 Avaya one-X®
 Avaya Session Border Controller (SBC)
Internet
 Avaya Identity Engines and WLAN 8100
 Avaya Professional and Managed
Services
© 2012 Avaya, Inc. All rights reserved.
Benefits of Mobile Collaboration
Today
With Avaya Mobile Collaboration
Identity
Separate/private number revealed.
Single number rings office, mobile and others. Mobile #
hidden, office CLID.
Advanced Services
Enterprise Presence is not known, no
enterprise logs, separate vmail
User’s Enterprise Presence is updated, enterprise call logs,
enterprise visual vmail.
BYOD Billing
Compliance
Separate billing for business mobile calls,
and office calls.
One CDR log for both office and mobile use.
BYOD Usage
Compliance
No user restrictions
Enterprise policy restrictions apply to mobile calling.
BYOD Recording
No recording of business calls.
Recording for business calls.
Toll charges
Cellular long distance rates apply ($$)
Least-cost routing of enterprise network bypasses long
distance toll charges
Roaming charges
Full-rate roaming charges apply for all
calls ($$$)
Least-cost roaming by converting the outbound call to an
inbound call.
BYOD Device
Charges
Large numbers of corporate issued and
pay for devices.
Employees bring their personal devices to the enterprise.
© 2012 Avaya, Inc. All rights reserved.
Empowering the Mobile Collaborator
Faster collaboration, smarter decisions, better business
Maureen - customer relationship manager
• Travelling with her iPad, key client calls
• Accessible and able to quickly find experts
• Quickly shares knowledge and presentations
about customer and situation with her team
• Executes transaction for client using iPad
business apps and Tom’s and Bob’s support
Bob - back-office support
(may be in his home office!)
• Integrated desktop & bizapps
• Quickly shares materials and
knowledge with Maureen
• Leverages presence and IM
to get right people engaged
• Efficiently supports the team
Tom – mobile expert
• Indicates his availability
and easily communicates
with his smartphone
• Joins web and audio
conferences from iPhone
The right experience for every person
© 2012 Avaya, Inc. All rights reserved.
One Stop Collaboration at your Fingertips
Roster, Contacts
Ad-hoc & MeetMe Video
Conference
Controls
Presence, IM
Collaboration
© 2012 Avaya, Inc. All rights reserved.
Flare w Video – Release 1.1 (target CY Q4 CY 12)
Collaborate from a Web Browser – Delivered w AAC 7.0
Desktop
sharing
Application
sharing
Whiteboarding
Roster
See who
has joined
See active
speakers
Mute/Add/
Promote
Minutes,
Messaging
Attendance
report
Personal file share
Personal
reports
© 2012 Avaya, Inc. All rights reserved.
Web Collaboration for iPhone Users –
Delivered w AAC 7.0 SP1
 Slide
navigation
 Roster
 Messaging
 Whiteboard
 Document
sharing
 Screen
sharing
© 2012 Avaya, Inc. All rights reserved.
Mobile Accessibility on the Road
Avaya one-X® Mobile
Avaya Aura 5.2+, H.323 or SIP.
TODAY
Android, Blackberry, iPhone, Symbian clients
 Your mobile cellular smartphone
becomes your office phone
 Integrated smartphone client with
• One-number accessibility (your business #)
• One-number call-out identity (your business #)
• Use corporate international/LD calling plans
• Call screening
• Visual voice mail
• Enterprise directory search
• Unified call logs (with phones & desktop client)
 Rapidly collaborate with the best
available person
 Control your availability and see
presence of enterprise contacts
© 2012 Avaya, Inc. All rights reserved.
Avaya Flare® Experience Deployment
Flare™ Experience **
(Aura 6.1+ for basic VOIP & IM)
Flare™ Experience on iPAD and Windows 1.0
(audio/web/video*conf) – Aura 6.2, AAC 7.0
AAC web
Client
AAC Web
Server
Flare™ Communicator
Windows and iPad
SIP
AAC App Server
SIP
AAC Media Server
SIP
Session Manager
Presence Server
MS OCS & Lync
Interop
XMPP
LDAP
Communication
System Manager
Manager
Avaya Aura™ Core
** Note: Flare Experience R1.1 replaces Flare Communicator.
*Video with Flare R1.1
Enterprise
Directory
3rd Party
© 2012 Avaya, Inc. All rights reserved.
Mobile Collaboration on Microsoft Desktop via Avaya ACE
Avaya Aura 5.2+, H.323 or SIP.
TODAY
C2C from Lync Client
C2C from Office
C2C from CRM
one-X Clients
C2C from Web
C2C from Outlook
Lync Integration
© 2012 Avaya, Inc. All rights reserved.
Avaya Aura® Conferencing & Avaya Flare® Experience
Competitive Differentiators
Intuitive Flare
Experience unifying
collaboration &
communication
Tightly integrates with
Avaya Aura® providing
communications IM,
presence, e-mail,
content sharing
Architected for high
performance and
scalability to 7,500
conference sessions
Optimizes network
bandwidth usage with
SVC and auto
cascading to lower
WAN usage
Adherence to
standards
Supports mobile
devices with native
clients
100% on-premise
multimodal
conferencing
© 2012 Avaya, Inc. All rights reserved.
Backup
© 2012 Avaya, Inc. All rights reserved.
Avaya Flare® Experience for Windows and iPAD
What is It?

Avaya Flare Experience for iPad and Windows that
utilizes the advanced conferencing capabilities of
Avaya Aura Conferencing 7.0 including drag and drop
multi-party conferences
Target Use Case

Mobile / Desktop (Windows) Collaborations, telephony,
Work-from-anywhere

Multi-party conferencing, desktop phone addon/replacement
Key Capabilities

P2P audio and P2p Video*

Ad-hoc and Meet me multiparty video *

IM & Presence

Drag & drop audio, web & video* conferencing,

Ability to manage the conference

Advanced conference controls
 Active roster
 Initiate multiple parties
 Document sharing
 Mute, lock, drop etc.

How is it Licensed?


Requires Avaya Aura SE or EE license
Requires Avaya Aura Conferencing 7 licenses
for audio, web conferencing
How do you get it?


Avaya Flare for iPad is available through the
iTunes store
Avaya Flare for Windows is available
via PLDS download w license key
Support for Avaya SBC and SRTP for audio*
* Video, SBC & Audio SRTP added in R1.1
© 2012 Avaya, Inc. All rights reserved.
Integrated Desktop and Teleworker Experience
Avaya one-X® Communicator
Avaya Aura 5.2+, H.323 or SIP
 Integrated desktop client
 Flexible travel, teleworker and
office voice choices:
• VoIP to desktop
• Call-back to home/any phone
• Control office deskphone
 One-number accessibility
 Easy to shift to iPad or
smartphone client when you
leave your desktop
 One click access to email and
other desktop apps
 Low cost webcam video option
© 2012 Avaya, Inc. All rights reserved.
Collaborate from your Web Browser
Desktop
sharing
Application
sharing
Whiteboarding
Roster
See who
has joined
See active
speakers
Mute/Add/
Promote
Minutes,
Messaging
Attendance
Report
Personal File Share
Personal
Activity Feeds
© 2012 Avaya, Inc. All rights reserved.
Audio & Web Conference with large # of participants
© 2012 Avaya, Inc. All rights reserved.
Moderator Controls
© 2012 Avaya, Inc. All rights reserved.
Content Sharing from AAC document library
© 2012 Avaya, Inc. All rights reserved.
Presenting PPT document from library
© 2012 Avaya, Inc. All rights reserved.
Avaya Aura Conferencing Distributed architecture & cascading
saves on costs and reduces management complexity
Hosting
Media Server A
control
(Location A)
Avaya Aura®
Conferencing 7.0
CM
Server
User A1
Session Manager
RTP/RTCP
SIP
(Location B)
Cascading
Media Server B
User B2
User B1
WAN
RTP/RTCP
SIP
(Location C)
Cascading
Media Server C
User C1
User C2
© 2012 Avaya, Inc. All rights reserved.