Transcript Document
Welcome to the Reps’ meeting - November 2012 A safety net if all else fails Today’s agenda Bobby Wright Welcome Stakeholder Engagement Manager CIRAS – latest news Engagement Guest Speaker – Rob Miles Interactive Workshop: Promoting CIRAS Interactive Workshop: What works? Top 10 reports Round-up exercise Questions Latest news and update Paul Russell, Head of CIRAS Strategy headlines Community Exploit learning opportunity Other transport modes CIRAS offering Scope Base subscription & optional extras Product Bringing together Engagement All levels access Current proposed timeline Stakeholder engagements • • Introduce annual ‘timeline’ engagement plan • Director visits • Conferences / Company events / Induction & training targeted • Introduce CIRAS associates concept – subscription reduction offer • Infrastructure project support – promote internal reporting / CIRAS used when all else fails (e.g. xmas works) Undertake workshops to re-promote/brief ‘refreshed’ product also with tailored three tier approach annually e.g. 1. Front end 2. Middle management 3. Senior management Report stats periods 1-8 2012 700 20% increase in contacts 600 500 400 Reports remain steady 300 200 100 0 Contacts Reports Report by sector 9% 5% 36% 21% 29% CIRAS TRENDS 40% 35% 30% 2010-2011 35% 2011-2012 30% 25% 20% 15% 15% 15% 13% 13% 11% 11% 10% 7% 7% 5% 0% Rules/Procedures Rostering Training/Briefing Welfare/OHS Environmental Value of CIRAS…….a reminder and reemphasis • • • • • • Provides a complimentary reporting line not alternative A safety net when all else fails An insurance policy – for all Preventative A learning opportunity Collaborative network learning Update on benchmarking Reporting Organisation Enquires per year ASRS 24,00 CIRAS 855 C3RS 474 REPCON 254 Australian Safety Transport Bureau 133 REC 75 SECURITAS 75 MARS 65 CSIRS 36 CIRAS funding is unique Only 40% of CRSs investigate Only 40% produce publications CIRAS in business 17 years Industry Engagement Bobby Wright, Stakeholder Engagement Manager Company Visits • • • • • • • • • • • • • • Network Rail (Kent) Network Rail (London) Network Rail (Milton Keynes) Colas Rail Sure Track Rail Services Carillion Rail First Group National Operational Risk Conference Serco Docklands Collis Engineering John Laing Integrated Services IOSH National Express Group DB Shenker • • • • • • • • • • • • • Barhale Construction Training Centre Tube Lines x 3 East Midlands Trains Dockands Light Railway A-Plant First Scotrail First TransPennine Serco Group ORR Workers Participation Conference Northern Rail Merseyrail First Group New Reps meetings x 2 Website: Google Analytics Company Visits Engagement CIRAS - Meeting the needs of a changing industry and beyond… Planned visits: Senior Middle Front line New avenues: other modes transport? Raising awareness through renewed marketing and communications campaigns Interactive website – emerging technology Guest Speaker Robert Miles, HSE (Offshore) Trade - offs & the “Unrocked boat” Leading indicators? • Predictive of accidents • Gas detection vs fire alarm • Near misses • Tasks without procedures • % inexperienced • un- actioned defect reports (-ve) • need to be things that we can change: not independent How to stay alive... Up and Down Senior Management Team Feedback Operational managers Safety management and procedures What you see looking UP Safety defences Rail safety, your safety Reports CIRAS Listening to reporters exercise Chris Langer, Research Delivery Manager Questions 1. What are the safety concerns? 2. How much of a safety risk do you think they are? 3. Is the reporter right to come to CIRAS with the concern? 4. Do you think there are other reporting channels which could have been explored? 5. How can CIRAS facilitate the resolution of this concern? Why people report to CIRAS? To get something done 6% 5% 3% 3% 2% To raise or highlight safety issue Inadequate internal response 18% To prevent accident or injury 8% 17% 9% Ineffective action taken so far Last resort 13% 16% Recommendation or advert Confidential Independent or external body Other Seeking clarification Lunch Programme restarts 13:10 Workshop exercise: What works? Chris Langer, Research Delivery Manager Top Rated Reports Chris Langer, Research Delivery Manager Score 10 1. of this concern? • Safety culture ‘could be improved’ Issue Response • As a direct result of this report, senior Managers are being asked to reiterate the purpose and importance of CIRAS to their teams and to ensure that this message is cascaded through all levels. • Acknowledgement of need to continuously improve safety culture Benefit Score 10 1. of this concern? • Inaccuracies in lifting plans for road rail vehicles Issue Response Benefit • Network Rail has acknowledged that planning of lifting operations with Road Rail Vehicles (RRVs) is often not being carried in accordance with requirements • Irregularities addressed • New standard issued Score 8 1. of this•concern? Core Plant training ‘doesn’t provide practical experience’ at Issue Response subcontractor • Courses are administered in accordance with Network Rail Company Standards and comply with all lesson plans ensuring examination requirements are met. • Review of training undertaken Benefit Score 8 1. of this concern? • Various ‘unsafe working practices’ at Stratford depot Issue Response Benefit • Training, depot practices, the quality of components and incident reporting all reviewed after CIRAS report • Safety briefing at depot • Further promotion of incident reporting Score 8 1. of this concern? • Long hours and excessive consecutive shifts at a large subcontractor Issue Response • An investigation uncovered that some personnel had exceeded the 14 hour door-to-door policy. • Exceedences addressed and briefing issued Benefit Score 8 1. of this concern? • Scrap removal within three metres of the live rail Issue Response • Report highlighted the need for staff working in third rail areas to comply with an existing Network Rail task risk control sheet. • Section Managers and contractors briefed in area Benefit Score 8 1. of this concern? • Remote control technology for machines questioned. Issue Response • Technology adoption would only take place once all the risk assessments and subsequent safe systems of work had been established and there is also a product acceptance process. • Helped how to address future concerns if technology adopted Benefit Score 8 1. of this concern? • Managing double-shifting across subcontractors Issue Response Benefit • Use of ‘Smart’ technology – including chipped cards and smart phones – will enable benefits such as proactive recognition and fatigue management. • Reinforces the need to improve Sentinel scheme to prevent injury or accident • New card in 2013 with CIRAS contact details! Score 8 1. of this concern? • Clarification on consecutive 14 hour door-to-door shifts Issue Response • Network Rail expect no-one to have to travel for such distances to have them away from their homes or lodgings for more than 14 hours. • Raising awareness of widespread practice and hidden risk Benefit Score 7 1. of this concern? • Children crossing unsafely at Melton Mowbray Issue Response Benefit • Network Rail regularly carry out overt observations at peak times and risk assessments undertaken • Continued monitoring and local community initiatives • Footbridge in future Round Up Questions Dates for next reps’ meetings: • 17 June, London • 19 June, York Reps’ meeting November 2012 Thank you for coming