Transcript ISO 14000 - WHAT IS IT?

ISO 14000
ENVIRONMENTAL MANAGEMENT
Group member
1) Abdul Razak Bin Hashim (GS 16015)
2) Kamarul Adnan Bin Abd Aziz (GS 15810)
3) Hamzah Bin Mohd Dom (GS 16663)
4) Mohamad Zamri Bin Md Zain (GS 16014)
5) Mohammad Lufti Azwan bin Ismail (GS 16621)
Subject: Total Quality Management (KMP 5901)
Lecturer: Assc. Prof. Dr. Mohd. Yusoff Bin Ismail
CONTENTS:
•Introduction and background
•Requirements of ISO 14000
•The Environmental management System
•Registration and The Audit Process
•EMS Performance Improvement
•Implementing ISO 14000: Step To Registration
ISO 14000 - WHAT IS IT?
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A series of voluntary environmental
management standards adopted
worldwide that has forever changed
long-standing & often reactive
approaches to environmental
protection.
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Like APIC/ACOE, GPRA and Malcolm
Baldridge, ISO 14000 is a “systems
approach” for the achievement of
continual improvement.
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Based on the dynamic and very familiar
process of “Plan, Do, Check and Act”.
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Framework for focusing on improving
your environmental performance &
reducing your environmental footprint.
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The International Organization of
Standards consists of over 100 member
countries.
Standards are developed within ISO
technical committees.
ISO 14001 (Environmental Management
Systems – Specification Guidance) & ISO
14011 (Guidelines for Auditing EMS’s) are
the pivotal standards.
The ISO 14000 Standards are nonprescriptive, that is general specifications
are provided, management makes basic
business decisions on its level of
commitment to the specifications.
Origin, Objective Scope
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Origin
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Scope
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Objective
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To address concern on ecology dated back in 1960‘.
Formally mooted in 1992. Established in 1996.
The overall aim is to support environmental
protection and prevention of pollution in balance with
socio economics needs.
Specifies requirements for an environmental
management system, to enable an organization to
formulate a policy and objectives taking into account
legislative requirements and information about
significant environmental impacts. It applies to those
environmental aspects which the organization can
control an over which it can be expected to have an
influence. It does not itself state specific
environmental performance criteria.
APPLICABILITY AND RATIONALE
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Applicability
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Rationale
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Implement, maintain and improve an EMS
Assure itself of conformance with its stated environmental
policy
Demonstrate such conformance to others
Seek certification/registration of its EMS by an external
organization
Ease of trade, improved compliance, credibility, reduction
of liability and risk, cost saving, favored status, improved
efficiency, pressure from stockholders, pressure from
environmentalists, community goodwill, and availability of
insurance
ISO 14000 AND 9000 - COMPARISON
ISO 14000 DOCUMENTS
Requirements of ISO 14000
National legislative bodies and regulatory agencies of the world
develop environmental laws and regulations.
The relationship if ISO 14000 to legislative requirements and
regulatory requirement is as follows:
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Legislative and regulatory agencies make environmental laws and
regulations.
ISO 14000 requires only that registered organizations comply with
all application laws and regulations through a structured
environmental management system.
Specific ISO Requirements
ISO 14001, Clause 4, contains the ISO 14000
requirements for an EMS. The requirements are
divided into these categories:
4.1 General requirements
4.2 Environmental policy
4.3 Planning
4.4 Implementation and operation
4.5 Checking and corrective action
4.6 Management review
ISO 14001- Clause 4.1
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General Requirements, the organization shall
establish and maintain an EMS system, the
requirement of which are described in the whole of
clause 4.
This is the first of many instances of the use of shall in
ISO 14001.
Whatever the word shall appears, it signifies a
requirement.
This clause is a broad, overall requirement for an EMS.
ISO 14001-Clause 4.2
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Environmental Policy, requires that an organization
define its policy and ensure commitment to its EMS.
The policy must contain at least the following elements:
1) Commitment to continual improvement.
2) Commitment to the prevention of pollution.
3) Commitment to comply with all applicable
environmental legislation, regulations, and other
requirements to which the organization subscribes.
ISO 14001-Clause 4.3
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Planning, requires at least the following components:
1)
Identification of environmental aspect and evaluation
of associated environmental impacts.
Legal requirements.
Environmental policy.
Internal performance criteria.
Environmental objectives and targets.
Environmental plans and management program.
2)
3)
4)
5)
6)
Example of Complete Environmental Objective and Target Action Plan
ISO 14001-Clause 4.4
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Implementation and Operation, requires organization to address
the following seven elements of an environmental management
systems:
1) Organizational structure and responsibilities; environmental
training, awareness, and competence.
2) Communication.
3) EMS documentation.
4) Control of documentation.
5) Control of operational activities.
6) Control of operational activities.
7) Emergency preparedness and response.
Documentation Hierarchy for ISO 14000
ISO 14001-Clause 4.5
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Checking and Corrective Action, requires
that EMS performance be checked through
measurement, monitoring and evaluation.
Action driven by checking should include
corrective action, continuous improvement, and
mitigating impacts.
ISO 14001-Clause 4.6
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Management Reviews, requires organization to
review and continually improve their EMS, with
the objective of improving its overall
performance.
THE ENVIRONMENT MANAGEMENT SYSTEM
(EMS)
DEFINITION
The part of the overall management system that includes
organizational structure, planning activities, responsibilities,
practices, procedures, processes and resources for developing,
implementing, achieving, reviewing, and maintaining the
environmental policy.
EMS - MANAGEMENT RESPONSIBILITY
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The success of the EMS
Compliance with legal or other requirements
Conformance to the EMS
EMS - ELEMENTS AND EXTENT OF
APPLICATION
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Management Commitment
It must be present at the start and sustained over time for successful
operation of EMS.
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Conforming environmental policy
The environmental policy crafted by management is the guiding
document that establishes the “overall sense of direction” and sets the
environmental “principle of action” for the organization.
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Environmental planning
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The aspects of its operation that can have environmental effect.
The laws, regulation, and other requirements to which it must
comply.
EMS - ELEMENTS AND EXTENT OF
APPLICATION
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Organizational structure and responsibility
The organizational hierarchy, relative to environmental aspects,
the responsibility and authority assignment must be clearly
identified and understood by employees.
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Awareness and competence training
Management is responsible for ensuring that all employees are
knowledgeable about the organization’s environmental aspects,
policies, and commitment.
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Effective internal and external communication
The organization must establish processes for the EMS that
ensure timely, effective communication internally and externally.
EMS - ELEMENTS AND EXTENT OF
APPLICATION
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Control of environmentally related operations and
documentation
A documentation control system must assure:
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Proper procedures are issued for the use.
Any change must follow the establish approval process.
Emergency preparedness and response capability
Preparedness and response capability must be achieved and
demonstrated through training and practice drill.
EMS - ELEMENTS AND EXTENT OF
APPLICATION
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Checking/auditing and corrective and preventive action
It must be done in order to monitor the ongoing environmental
performance.
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Recordkeeping
All the environmental records are the evidence of the ongoing
operation.
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Management review
Reviewed periodically by management for continued suitability,
adequacy and effectiveness, and for continual improvement.
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Continual Improvement
The EMS system must be improved from time to time by adopting
new technology, or other strategies.
EMS - STRUCTURE
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Environmental Policy
Policy statement must outline the philosophy and guiding principles
under which the organizational intends to operate its EMS. It must be
revisited from time to time to assure its continued relevance and
adequacy.
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Planning
The EMS model deals with identifying the organization’s legal, regulatory,
and other requirements which are significant environmental aspects and
appropriate environmental objectives and targets.
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Implementation and Operation
This stage provides the tools, procedures, and resources necessary to
put the EMS into sustained operation.
EMS - STRUCTURE
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Checking and Corrective Action
It is to monitor the performance of the EMS elements and environment
aspects and responding to nonconformances.
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Management Review
The purposes are as follows:
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To ensure the EMS’s continued suitability.
Confirm its adequacy.
Verify its effectiveness.
Facilitate continual improvement of the EMS, processes,
environmental equipment, and so on.
EMS - DOCUMENTING
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Level 1 – Policy
The manual must contain the organization’s environmental policy, organization
charts, emergency plans, and an index to Level 2 procedures, and how it intends
to conduct.
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Level 2 – Procedure
The procedures describe what the organization does to meet the Level 1 policies.
It describes how it operates the EMS. A procedure should be included for each
clause and indexed to Level 3 practices.
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Level 3 – Practice
The practices are process procedures, work instructions, and other documents by
which work is accomplished. They represent what the employees do in their
operational activities.
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Level 4 – Proof
These are the organization’s environmental records which provide objective
evidence for compliance with legal and regulatory requirements and conformance
to ISO 14000 and the organization’s policies.
EMS – VERIFYING THE INTEGRITY
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Internal audits
It is performed by employees or consultants brought in by the
organization.
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External audits
External audits are conducted by registrar at least annually.
EMS – REVIEW AND EVALUATION
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The organization’s overall environmental performance against the
EMS
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The environmental objectives and targets
 It should include the notation of progress made and problems
confronted.
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The findings from audits and corrective/preventive action taken or
planned
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The evaluation of the continued suitability of the EMS
REGISTRATION AND THE AUDIT PROCESS
• Two levels of certification
1. Self Declaration
2. Certification / Registration
• Eight steps of registration process
1. Decision
2. Internal preparation
3. Internal Determination 4. Accredited ISO 14000 Registrar
5. Preliminary assessment & Document review
6. Formal EMS audit & Certification assessment
7. Elimination of Nonconformance
8. Registration - Awarded
TYPES OF EMS AUDITS
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Registration audit
Areas audited include Conformance audit,
Process audit and Compliance audit
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Surveillance audit
Audit is conducted at six or twelve month intervals
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Internal audit
Comprised of employees from the organization
and performed between visits by the registrar’s
EMS PERFORMANCE IMPROVEMENT
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Share common management system principles
with the ISO 9000 QMS
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Continual improvement – a cornerstone
requirement of ISO 14000
e.g. Clause 3.1 (ISO 14001): Defines continual
improvement as the “process of enhancing the
EMS to achieve improvements in overall
environmental performance in line with the
organization’s environmental policy”
IMPLEMENTATION ISO 14000
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Reason for implementing an ISO 14000:
a) Costumer demand
b) Competitive advantage
c) Desire to improve environmental management system
d) Public relation impact
e) Influence government relation
f) Need to streamline existing program
15 STEP FOR REGISTRATION
Step 1:Secure Commitment From the Top
- The need for resources (money & employee time) that only top
management can authorize.
- Inevitably there will be individual who prefer the status quo. When they
hold senior position in the organization, it takes intervention by top
management to overcome their resistance.
- The most importance aspect of leader is setting a positive example for
employees to follow.
Step 2: Decision to Proceed
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Develop a rough of the costs for external services and time for internal
tasks.
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An estimate of risk should be included in the decision-making process.
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Management should publicizing the ISO 14000 effort to all level of
employees.
Step 3: Form a Steering Committee
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The steering committee provides leadership in establishing and
implementing the EMS and in monitoring its performances.
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The steering committee’s role is to determine what is needed, secure the
resources to satisfy those needs, and manage the the activities of those
given assignments.
Step 4: Steering Committee Training
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The steering committee members also must understand the rationale for
undertaking the project, that the work does not end with registration, and
that ISO 14000 will be a normal part of doing business forever.
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A team-building seminar should be included in the Steering Committee’s
training since members will have to work effectively as a team.
Step 5: Select & Train Internal Auditors
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The number of internal auditors needed will depend on the size and
complexity of the organization.
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To ensure effectiveness, the internal auditors should complete an
environmental course.
Step 6: Asses Current Conformance
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Usually observe by internal auditors (steering committee)
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The goal is to determine what needs to be done to satisfy the requirement
of ISO 14000 and applicable laws and regulations.
Step 7: Plan Preparation Project
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Using the results of the initial assessment, develop a list of task that must
be performance to bring the organization into conformance
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The timeline and timeline chart also necessary for the steering committee
to done some tasks or plan a schedule for the registration.
Step 8: Select Project Teams
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Once the plan has been develop, the steering committee then determines
the composition of the team that will be assigned specific tasks.
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Ensure that the team is cross-functional. It will need someone with
unbiased views (an outsider)
Step 9: Train Project Teams
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Once the members of project teams has been selected, they will be
trained in some essential subjects.
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The trainer usually the trains internal auditors and senior manager.
Step 10: Activated Project Teams
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Project team activation should be a formal, structured and interactive
process.
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The team activation:
- given overview of the project
- set the schedule of meeting
- proposed schedule for individual task and overall project
Step 11: Project Feedback and Monitoring
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The steering committee will receive feedback from all teams.
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The steering committee uses this information to monitor progress and to
provide new instruction for the team as appropriate.
Step 12:Select a Registrar
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Companies typically select their registrar 6 to 18 months prior to the
target date for the registration audit.
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Aspect of registrar:
- background information on potential registrar
- solicit references on registrar from other companies
- question potential registrar directly
- make sure the potential registrar can accommodate your schedule for
registration
Step 13: Preliminary Assessment Audit and
Document Review
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The preliminary assessment audit is conducted to identify ISO 14000
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The review usually conducted at the registrar’s facility
Step 14: Final Preaudit Touch-Up
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Before registration audit, the final preaudit touch-up must be free from
any major or minor conformance.
Step 15: Registration Audit
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If no major nonconformance are found and the auditors are satisfied that
the implementation of the EMS is sound, the lead auditor will recommend
the registrar grant registration.
Conclusion
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ISO 14001 is an internationally recognized standard for EMS. Conformance to the
standard can help our company remain competitive in the marketplace.
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For many companies, both their competitors are seeking registration and their
customers are beginning to demand conformance to ISO14001.
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By integrating environmental issues, concerns and needs into the overall
management of an organization, non bureaucratic manner virtually always
resulting in a lower total cost and higher overall quality of products and
services.
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By establishing and maintaining an EMS that meets the standards established by
ISO-14001, companies will be implementing a strong and effective environmental
management program which reduces violations, fines, and negative publicity.
~THANK YOU~