Transcript Project Management Office

IT Project Management Office
Wally Chicoine
April 2005
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IT Project Management Office
The IT Project Management Office (PMO)
• The purpose of the PMO is to provide
project management best practices and
services to ensure consistent utilization of
standards and processes.
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Vision of the PMO
To be a forum for excellence in project
management that will increase the
awareness, effectiveness and value of
professional project management in IT.
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Mission of the PMO
Lead, Understand, Communicate,
Educate - to deliver projects faster,
cheaper, with higher quality, and within
estimates and expectations.
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Strategy of the PMO
• Provide leadership, systematic and coordinated
management, teamwork, partnering, effective
balancing of competing demands and primary
accountability for the life cycle of a project.
• Provide customer service that is seamless,
flexible, effective, and focuses on the
customer's expectation, participation, and
satisfaction.
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Goals of the PMO
• The ultimate PMO goal is to realize results by
successfully implementing projects within the
triple constraint--on time, within budget, and
according to specifications.
• Ensure that project management is applied
consistently and effectively across enterprise IT
projects.
• Strive to leverage and improve best practices in
project management thereby:
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Increasing productivity
Reducing cycle time
Ensuring quality
Identifying opportunities to synergize enterprise initiatives
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Objectives of the PMO
• Provide oversight across all key IT initiatives to ensure
the proper integration and success of all projects
• Define the structure and process necessary to assure
the proper reporting and control for multiple concurrent
projects
• Portfolio Management
• Develop Standards and Guidelines
• Develop Practices to Improve Project Performance and
Overall Success
• Facilitate maintenance of and access to projects
materials
• Provide centralized project management expertise
• Create a Project Management Culture
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Benefits of the PMO
• Consistent ways of
managing projects
• Shorter project ramp-up
time
• Reduced learning curves
for project teams and
business partners
• Consistent methods of
measuring and tracking
progress
• Management of issues &
risks
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• Higher quality products
and services.
• Faster delivery to market
• Cost savings/increased
return on investment
• Increased efficiency
• Success in meeting
business objectives
• Increased customer
satisfaction
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Keys to Success of the PMO
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Communication
Establish communication plan and clear escalation path
Understanding of Stakeholder needs and expectations
Management Support
– Leadership both understands and champions PMO
• Organizational change impacts must be considered and
managed
• Sufficient staffing and expertise of PMO resources
– Training is essential (generic training does not cut it)
• Supporting tools critical
– Central website, processes, repository/databases, templates,
supporting scheduling tools (PlanView and SDLC)
• Avoid the “all or nothing” syndrome
• It takes time, patience, diligence, and commitment!
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