Transcript Benchmarking in Construction

Safety Executives
of New York
60th Annual Professional
Development Conference
Dennis P. Falvey
Vice President Safety & Loss Control
Turner Construction Company
What Ever Can Go Wrong, Will
Never Make Predictions
Especially About the Future
“The wireless music box has
no imaginable commercial
value. Who would pay for a
message sent to nobody in
particular?”
David Sarnoff’s associates in response to his
pushing for investment in radio in the 1920’s
Never Make Predictions
Especially About the Future
“This ‘telephone’ has too many
shortcomings to be seriously
considered as a means of
communication. The device is
inherently of no value to us.”
Western Union
Internal Memo
1878
Never Make Predictions
Especially About the Future
“There is no reason
anyone would want a
computer in their home.”
Ken Olson
founder and chairman
Digital Equipment
1977
Never Make Predictions
Especially About the Future
“Everything that can
be invented has been
invented.”
Charles H. Duell
U.S. Commissioner of Patents
1899
Industry Leaders Don’t Wait
for the Future to Define Them
They Set the Standards That
Define the Future
Turner Is a Construction Company
You’re Not in the Business You Think
You Are
We are all Risk
Managers
Core Values
Highest Ethical Standards INTEGRITY
People Oriented TEAMWORK
Client Focused COMMITMENT
“We are awarded most of our work
based on reputation. This is the
foundation of our company.”
Success?

Where do You want to Be?

Does Everyone Understand it?

What does Success Look Like?
Organizational Alignment is Critical
to Success at Turner
Turner’s Alignment

A Common Safety Vision Statement Developed
and Communicated

A Four-Year Strategic Plan

Annual Milestones

Construction Industry Institute (CII)
“Best in Class” Metrics
Must Define Your Own Path
to Success
Path to Success
A Clear Vision and Purpose
Develop a Culture within Turner that Promotes an
Injury-Free Environment and Provides the Safest
Workplace Possible for Our Employees, Contractors,
Clients and the Communities in Which We Work

Guiding Principles

Elevate the Topic

Simplify the Work

Build Capability at Every Level of the Organization

Execute Everywhere, Everyday

Keep Score Publicly to Win
Path to Success
Turner Performance vs. The Construction Industry
Lost Workday Incident Rate
Recordable Incident Rate
7.00
6.8 Construction Industry Average
3.50
6.00
3.00
5.00
2.50
4.00
2.00
3.00
1.50
2.00
2.42
1.0 CII Average
2.6 Construction Industry Average
.
1.00
0 2 CII Average
1.72
1.00
0.50
0.00
0.00
2003
2004
0.60
2003
Is Your Senior Management
Committed?
0.32
2004
Path to Success
Senior Management Commitment

CEO & President Driving the Vision of an Injury Free Environment

Start Every Meeting with Safety

Management Incentive Pay Linked to Safety Performance


30% Of Local Units’ Bonus Pool
Business Units Develop Specific Annual Plans

Business Unit Specific Metric Goals

Integrated Loss Control and Safety Organization Commitment Letter
Senior Team’s Commitment
Elevates the Topic
Path to Success
Integrated Approach to Success with Operations and Claims

National CSO Meets Monthly and Expectation for Implementation of
BU CSOs Incorporated Into 2005 Annual Plans

CSO Alert System to Communicate Serious Incidents and Lessons
Learned

Fall Protection Action Plan Rolled-Out Jointly With Operations

24 Hour Senior Management Conference Calls for Any Fall

Project Staff Fall Prevention System Inspections

Formal Submission of Fall Prevention Engineered Plans
Success Requires Organizations
To Differentiate Themselves
Path to Success
Differentiators – Safety Resources


Corporate Safety Function Expanded to Include 5 Regional
Directors

Over 130 Years of Safety & Loss Control Experience

Have Led Safety Programs at Major Construction
Companies
Turner Safety Staff 160 Strong

40% Bi-Lingual in Hispanic Dominant States

Global Staffing Strategy Prepared for 2005
Path to Success
Differentiators – Project Safety Standards
 Uniform 6 Foot Fall Protection


Zero Tolerance Policy Enforced Everywhere, Everyday

Training Available for Turner and Subcontractors
Subcontractor Pre-Qualification

EMR Must Be = or < 1.0

Remedial Plans Developed to Support Subcontractor
Path to Success
Differentiators – Project Safety Standards

Drug and Alcohol Program In-Place for Turner and Subcontractors

Includes Pre-employment, Random, Reasonable Cause and
Post-Incident


Over 42,000 Tests Completed YTD with 1,200 Positives
On-Site Medical Support

Currently Medical Trailers On-Site at 18 Projects

Great Moral Booster with Subcontractors and Unions
Path to Success
Differentiators – Project Safety Standards


Aggressive Pre-Planning Approach to Managing Risk

Job Hazard Analysis

Pre-Task Meeting Held For All Critical Tasks
Disciplinary Program in Place for Subcontractor Non-Compliance to
Turner Policies

Mandatory Fines for Safety Violations

Money Re-Invested in Safety Program
Path to Success
Differentiators – Building Capability At All Levels

Turner Knowledge Network Leveraged to House Training

OSHA 30 Hour for Turner & Subcontractors

Just-In-Time Training Developed in Response to Top Six Frequency
Drivers

A New Incident Investigation Program Delivered

Corporate Safety Orientation

Trade Specific Training Modules Under Development
Procedures and Policies are NOT
the Final Step in Safety Excellence
Final Step


80% of Injuries have been Eliminated with Current Safety
Practices

(e.g. Safety Audits, Existing Safety Programs, Safety Equipment,
Mandatory Training, etc.)

This has involved a Low Percentage of the Workforce to Accomplish
The Elimination of the Remaining 20% CANNOT be Achieved by
Enhancing Existing Safety Programs, Tools, etc.
Changing Behaviors

In Order to Eliminate the Remaining 20% of Injuries, It will take a
Personal Commitment to Change Your Behavior with Respect to
Safety

This requires the Involvement and Commitment of 100% of the
Organization

This also requires Employing New Methods of Preventing Injuries
How Do We Get There?
SAFETY MUST BE A VALUE!
NOT a PRIORITY!

We Must Choose to be Safe for Ourselves, Our Families
and Our Fellow Workers, because We Believe it is the
Right Thing To Do, not because Someone Told Us to do it!
How Do We Get There?
Drive “Building L.I.F.E.” (Living Injury Free Everyday) Culture
Throughout Turner

Continue to Drive Leadership Alignment Throughout the Organization

Empowering the Workforce to Make Safety Decisions

Move Beyond Compliance and CHOOSE to Work Safely
Ultimate Success….

Bring the Vision to Life at Turner


Develop a Culture Within Turner That Promotes an Injury-Free
Environment and Provides the Safest Workplace Possible for Our
Employees, Contractors, Clients and the Communities in Which We
Work
Send Everyone Home at the End of the Day, Everywhere,
Everyday