Transcript Document

A Service of the Children’s Bureau, a Member of the T/TA Network
Rockefeller College Professional Development Program
July 2010
Mary McCarthy, Ph.D., LMSW Co-Principal Investigator
Sharon Kollar, LMSW National Peer Network Coordinator
Sara Munson, MSW National Dissemination Coordinator
Partners
University at Albany
Mary McCarthy and
Katharine Briar-Lawson,
Co-Principal Investigators
University of Maryland
Nancy Dickinson
Project Director
University of Iowa
Miriam Landsman
University of Denver
Cathryn Potter
University of Southern Maine
Freda Bernotavicz
University of Michigan
Kathleen Faller
Fordham University
Virginia Strand
National Indian Child Welfare
Association
Terry Cross
Melissa Clyde
Portland State University
Katharine Cahn
Children’s Bureau/ACF/DHHS
Jane Morgan,
Interim Federal Project Officer
Michigan State University
Gary Anderson
A Service of the Children’s Bureau, a Member of the T/TA Network
NCWWI Purpose
 To build the capacity of the nation’s child
welfare workforce and improve outcomes
for children and families through activities
that support the development of child
welfare leaders.
A Service of the Children’s Bureau, a Member of the T/TA Network
NCWWI Vision
A committed, competent and high performing child
welfare workforce that is:
 skilled at delivering effective and promising
practices that improve outcomes for children and
families;
 strengthened by professional education;
 sustained through leadership development; and
 supported by organizational practices that mirror
systems of care principles.
A Service of the Children’s Bureau, a Member of the T/TA Network
NCWWI Goals
 Identify and deliver child welfare leadership
training for middle managers and supervisors.
 Administer and develop impact of BSW and
MSW traineeships.
 Facilitate national peer networks.
 Support strategic dissemination of effective and
promising workforce practices.
 Advance knowledge through collaboration and
evaluation.
A Service of the Children’s Bureau, a Member of the T/TA Network
Learning, Leading,
Changing
Workforce development activities promote
Learning: Fostering continuous learning that is
interactive, reflective and relevant
Leading: Cultivating diverse leadership at
multiple levels within public, private and tribal
child welfare agencies
Changing: Supporting change through workforce
development and organizational capacity
building
A Service of the Children’s Bureau, a Member of the T/TA Network
Leadership Competency
Framework

The NCWWI recognizes that child welfare
leaders are change agents, and must
possess certain competencies in order to
do their jobs effectively and lead child
welfare agencies into the future
A Service of the Children’s Bureau, a Member of the T/TA Network
Leadership Model
A Service of the Children’s Bureau, a Member of the T/TA Network
NCWWI Program
Components
 Executive Steering Committee
 Knowledge Assessment and Management
 Leadership Academy for
– Middle Managers
– Supervisors
 Peer Networks
 BSW and MSW Traineeships
 Dissemination
 Evaluation
A Service of the Children’s Bureau, a Member of the T/TA Network
Peer Networks
 Professional Learning Communities
 Specific to each program area:
– LAMM
– LAS
– Traineeships
 Plus:
– IV-E Program Directors
A Service of the Children’s Bureau, a Member of the T/TA Network
Peer Networks
 Purpose of the NCWWI Peer Networks
– Develop into Learning Communities
– Support transfer of Learning (knowledge and skills)
– Provide platforms for information sharing and
dissemination of best practices
– Encourage the development and exchange of
innovations
– Support joint problem solving
A Service of the Children’s Bureau, a Member of the T/TA Network
Activities
 Interactive, reflective, relevant
 Webinars and teleconferences
 Topics solicited from peer network
 Utilize national experts and peer network participants as
presenters
 Websites
 Free/low-cost platforms
 Access issues for some, most resolved with IT support
 Dynamic but easy to access/navigate
A Service of the Children’s Bureau, a Member of the T/TA Network
Peer Networks
LAMM
LAS
Google Site
Teleconferences
Webinars
TRAINEESHIP
Students
Ning Site
Webinars
Teleconferences
National LASLNs
Indiana Pilot
LASLNs
NCWWI
National Webinar Series
CW Workforce Connection
TRAINEESHIP
Faculty/Field
Wikispace
Teleconferences
Webinars
IV-E Directors
TRAINEESHIP
Deans and
Directors
In-person Meetings
A Service of the Children’s Bureau, a Member of the T/TA Network
Webinar Series
Dissemination
Goal
 Strengthen CW workforce by effectively
identifying, managing, synthesizing &
broadly disseminating critical knowledge
and information regarding best and
promising workforce and leadership
policies and practices
Function
 National repository & communicator
A Service of the Children’s Bureau, a Member of the T/TA Network
14 Dissemination Challenges
Traditional dissemination planning, products and
activities often
1.
2.
3.
4.
5.
6.
7.
8.
9.
Rely on incorrect assumptions about definition/purpose;
Overlook strategic dissemination planning;
Leave out stakeholder input;
Are not tailored to match needs of various audiences;
Use overly academic/jargon-filled language;
Use unappealing/inaccessible product formats;
Employ communication methods that fail to reach the field;
Are focused on one single study or project; and,
Fail to lay out practical implications or realistic
recommendations.
A Service of the Children’s Bureau, a Member of the T/TA Network
14 Dissemination Challenges
Also, practitioners, administrators & policy-makers
10. Do not have the time, interest or training to locate, review,
synthesize & assess information quality or implications; and,
11. View the research-context as distinct from the "real-world"
experience of practice and policy.
And, finally, there is
12. An array of fugitive literature not communicated to the field;
13. Little accounting of information from professional standards,
convening of best practice panels, and other documents
(unpublished manuscripts, dissertations, agency reports,
conference proceedings, newsletters); and,
14. No use of consistent definitions and evaluative tools,
necessary for meta-analyses or syntheses.
A Service of the Children’s Bureau, a Member of the T/TA Network
Dissemination Framework
Component
Carpenter, Nieva,
Albaghal & Sorra, 2005
Greenhalgh, Robert,
MacFarlane, Bate &
Kyriakidou, 2004
Lavis et al, 2003
Welch-Ross &
Fasig, 2007
Message/
Product
Research findings and
products: What is going to
be disseminated?
Use a message with
appropriate style,
imagery, metaphors, and
so on
What should be
transferred to decision
makers (the message)?
What innovations and
messages from science
should be disseminated,
depending on the
purpose?
To whom should research
knowledge be transferred
(the target audience)?
Who is the primary
audience?
By whom should research
knowledge be transferred
(the messenger)?
Who should help to deliver
these?
By what methods should
dissemination occur?
What is the effect?
Audience
End users: Who will apply
it in practice?
Messenger
Dissemination partners:
Through which individuals,
organizations or networks
can you reach end users?
Take full account of
potential adopters’ needs
and perspectives, with
particular attention to the
balance of costs and
benefits for them
Tailor different strategies
to the different
demographic, structural,
and cultural features of
different subgroups
Channel
Communication: How will
you convey the research
outcomes?
Identify and use
appropriate
communication channels
How should research
knowledge be transferred
(the knowledge-transfer
processes and supporting
communications
infrastructure)?
Evaluation
Evaluation: How will you
determine what worked?
Incorporate rigorous
evaluation and monitoring
of defined goals and
milestones
With what effect should
research knowledge be
transferred (evaluation)?
A Service of the Children’s Bureau, a Member of the T/TA Network
Dissemination Plan
Development
 Feedback from Project Partners
 Feedback from Advisory Committee
Workgroup
 National Expert Interviews
 National Needs Assessment Survey
– 156 Supervisors, Middle Managers, Leaders
– Feedback on product topics, types, formats
and communication methods
A Service of the Children’s Bureau, a Member of the T/TA Network
Five Dissemination Plan
Components
1.
2.
3.
4.
5.
Dissemination Messages (Products)
Dissemination Audience
Dissemination Messengers
Dissemination Channels
Dissemination Evaluation
A Service of the Children’s Bureau, a Member of the T/TA Network
Messages/Products
A. Information Repository: Online
Workforce/Leadership Resource Library
– Organized into 16 different topical areas:
Caseload & Workload
Cultural Responsiveness
Data & Accountability
Demographics & General Workforce Info.
Education
Human Resources
Implementation Science
Management & Leadership
A Service of the Children’s Bureau, a Member of the T/TA Network
Mentoring/Coaching
Organizational Climate & Culture
Recruitment, Screening & Selection
Retention
Supervision
Systems of Care
Training
Trauma-Informed Practice/
Secondary Trauma
Messages/Products cont.
B. Products: Format/Content
CATEGORY
TYPE
1.
2.
GENERAL WORKFORCE & 3.
LEADERSHIP
4.
5.
6.
1.
2.
3.
4.
5.
NCWWI-SPECIFIC
6.
7.
Reference/Resource Lists & Annotated Bibliographies
1-page Summaries on Select Workforce Research/Resources
White Papers, Reports & Syntheses
Short Overviews/Fact Sheets
Webinars, Teleconferences &Summaries (2-to 5-page Tools)
Video
"ABC" Update
National E-Update
NCWWI Newsletter
NCWWI-Specific Summaries/Web-Profiles/Reports
Articles
a. Newsletters, newspapers, magazines or e-updates
b. Peer-reviewed journals
Presentations
a. Conferences & Meetings
b. Webinars & Teleconferences
Book or Special Journal Issue
A Service of the Children’s Bureau, a Member of the T/TA Network
Messages/Products cont.
B. Products: Messaging
• As brief and clear as possible;
• No jargon;
• Repetition;
• Terms defined;
• Low level of abstraction;
• Analogies;
• Concrete examples and experiences
A Service of the Children’s Bureau, a Member of the T/TA Network
Audience
Primary target audience or end-users:
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Supervisors;
Middle-managers and upper-level administrators;
Leaders and Directors; and,
Children’s Bureau Training and Technical Assistance Network.
Secondary audience includes:
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Frontline workforce;
University-agency educational or training partnerships;
Policymakers (Local, State and Federal Decision-Makers);
Research, policy, and advocacy organizations;
Private provider associations and labor unions;
Children and families served by child welfare; and,
Media and the general public.
A Service of the Children’s Bureau, a Member of the T/TA Network
Messengers
 NCWWI,10 Partners & National Advisory Committee
 Master Distribution List:
–
–
–
–
–
–
–
–
–
Listervs/Peer Networks
State Organizations & Training Academies
Tribal Contacts
Regional Contacts
Children's Bureau T/TA Network
National Organizations
Publications/Media Outlets
Federal Agency Contacts
State Agency Contacts (Adoption Managers, CFSP & CFSR/PIP
Unit Leads, CPS Liaisons (SLOs), Foster Care Managers,
Licensing Specialists, Training Directors)
A Service of the Children’s Bureau, a Member of the T/TA Network
Channels
 NCWWI website;
 Direct & Mass email;
 Other organizational websites, publications &
information portals;
 Conferences & meetings, including NCWWI
National Workforce Conference (2013);
 Teleconferences, webinars & podcasts;
 Peer networks, including web groups/listervs;
 Journals, newspapers & other publications
A Service of the Children’s Bureau, a Member of the T/TA Network
NCWWI.ORG
A Service of the Children’s Bureau, a Member of the T/TA Network