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PMI – Clear Lake "The Next Labor Crisis..Déjà vu to the 1990’s All Over Again" 2006 by James Del Monte JDA Professional Services, Inc. Hard Questions Part 1 1. 2. 3. 4. 5. Who are you and what does JDA stand for? What is going on in the employment market? Why is it taking so long to find a position I Want if unemployment is so low? Why don’t recruiters return my calls? What does the future employment outlook look like? Hard Questions Part 2 1. 2. 3. 4. What positions are moving off shore and how does this impact me? Are P/M positions going more contract or Full-Time? Why is it that when I am hiring someone the recruiter's won’t stop calling? Where are the people we need to hire going to come from? Hard Questions Part 3 1. 2. 3. 4. 5. 6. What is the future of PMO’s? How much difference does a PMP make? I’m a PMP why don’t I get respect? How do I position myself for a senior management position? What suggestions do you have to keep my staff? Are you done yet? What JDA Does. . . JDA provides clients with a full complement of information technology professionals. Our services are designed to meet the unique and changing requirements of our clients. Full-Time Staffing Contract / Temporary Staffing JDA Special Projects Staffing Sooo, Tell Me About Your Career. Law of Supply and Demand 4Q99 Demand Demand Peaked 2Q01 1984 1995 Supply 1989 Demand Bottomed 4Q04 3Q03 Demand Bottomed The demand for skilled professionals peaked 4Q99 and has decreased, bottoming out 3Q03. The current cycle indicates that once again there are more positions than skilled professionals, and this is projected to continue past 2010. Labor Surplus vs. Skill Shortage Most Requested Information How to write a resignation letter article High cost of turnover article Labor Surplus vs. Skill Shortage Job Creation 10 million more positions than people in the USA by 2010 Employment Index Employment of workers in IT Occupations 3,700,000 3,650,000 3,600,000 3,550,000 3,500,000 3,450,000 3,400,000 3,350,000 3,300,000 3,250,000 3,200,000 2 4 3 2 1 4 3 2 1 4 3 2 1 20 06 Q 20 06 Q 20 05 Q 20 05 Q 20 05 Q 20 05 Q 20 04 Q 20 04 Q 20 04 Q 20 04 Q 20 03 Q 20 03 Q 20 03 Q 20 03 Q 1 3,150,000 Source: National Association of Computer Consultant Businesses (www.naccb.org) Unemployment Virtually “Zero” Among IT Professionals Occupation 1Q2006 Unemployment rate Computer hardware engineers 2.0 Computer and information systems managers 2.3 Computer programmers 3.1 Computer scientists and systems analysts 2.2 Computer software engineers 2.3 Computer support specialists 3.6 Database administrators 1.3 Network and computer systems administrators 1.3 Network systems and data communications analysts 2.9 Source: unpublished tabulations of Current Population Survey data furnished by the U.S. Bureau of Labor Statistics. Candidate Population 25% A Players 50% B Players 25% C Players 80% of Job Growth • Will come from companies with less than 100 employees • In Houston there are less than 4,000 companies with over 100 employees • These companies need the same services as large companies - just not all the time 2007 IT Hiring Percentages Remain the Same, 22% Decrease Staff, 3% Increase Staff, 75% Position Demand . . . % Skills Yrs. Exp. 10 Mgmt./Conslt. 8+ Yrs. 30 Sr. Tech/ 1st Line Mgmt 4 – 8 Yrs 60 Staff/Tech 0 – 5 Yrs Talent Pool % Skills Yrs. Exp. 60 Mgmt./Conslt. 8+ Yrs. 30 Sr. Tech/ 1st Line Mgmt 4 – 8 Yrs 10 Staff/Tech 0 – 5 Yrs Position Demand . . . % Skills Yrs. Exp. 10 60 Mgmt./Conslt. 8+ Yrs. 8+ Yrs 30 30 Sr. Tech/ 1st Line Mgmt 4 – 8 Yrs 4 – 8 Yrs 60 10 Staff/Tech 0 – 4 Yrs 0 – 4 Yrs Talent Pool . . . Future IT Employees Market Shift 2000 - 2003 2004 - 2010 Candidate Candidate Candidate Position Position Candidate Position Position The job market has shifted from an Employer’s Market to a Job Seeker’s Market to a Combination Market. Where Do All of the People Come From? Internal Full-Time Staff Software Providers Low Cost Providers Voice Data Providers Network Integrators Hardware Support Providers Software Developers/Support Contract or Temp Labor Training Companies Management Consultants How Work Gets Done Off-shoring Out-sourcing Sets the Price Annual Increases Yes 5-15 % No 3-6 % Today’s Menu Business Analyst Project/Team Leader Large Company Data Center Manager Data/Voice Comm Spec. . NET $50K - $ 80K $65K - $110K $75K - $105K $55K - $ 95K Market Value Positions of Tomorrow Current globalization creates a market for PM, BA, and Functional Analysts who are needed to manage 3rd party resources. Skills CIO’s Look For Personal Inventory Business/Functional Project Management Communication - written and oral Presentation Problem Solving Critical Thinking Leadership Organization Skills Time Management Attention to Detail Learning Ability Flexibility PMO Penetration 80 70 60 50 yes no 40 30 20 10 0 PMO Part of IT Outside Projects The PMO 70% 69% 60% 67% 59% 50% 40% 30% 41% 33% 31% 20% 10% 0% PMO PMO part of Business Planning? Strategic or Yes Do you measure your PMO? Tactical or No What You Can’t Measure, You Can’t Manage With no measurable criteria for a PMO, Businesses are not going to see the added value and budgetary increases will cease. Show your worth, give measurable results to show progress and proof of value. Hiring a Project Manager 70.0% 60.0% 65.5% 50.0% 40.0% 30.0% 34.5% 20.0% 10.0% 0.0% 0.0% PMP Certification Required Preferred No Preference Formal Education vs. Certifications 50% of Companies questioned, claimed no better results with a PMP certified Project Manager than with one who has qualified experience but no certification. More than half of the Companies preferred a formal degree and; 71% prefer an advanced degree before promoting to a leadership role. Advanced Degrees for Management 80.0% 70.0% 71.9% 60.0% 50.0% 40.0% 30.0% 20.0% 28.1% 10.0% 0.0% Advanced Degree Experience Degree Both A faithful employee is as refreshing as a cool day in the hot summertime. Proverbs 26:13 #1 Success Factor of Executives • Hire Good People Why People Stay Like the people they work with Control and independence over work Flexible work schedules Decision making Increased levels of responsibility Reward and recognition A sense of belonging Fun Why People Leave Bad management Lack of recognition or reward Too much travel Bad work environment Lack of job security Lack of training Long commute Pay/benefits Uncertainty about future Lack of career advancement 10 Ways to Keep Them! 1. 2. 3. 4. 5. Hire the right type of person: A or B Have people grow into the position vs. out of the position Rotate responsibilities and cross-train, offering a variety of functions and responsibilities Pay above-market cash or bonuses Use non-cash rewards and recognition for results/ efforts 10 Ways to Keep Them! 6. 7. 8. 9. Create a team environment / team building Use temps or contractors for more routine work Encourage communication with manager Make proactive counteroffers when you have someone you want to keep 10. Set clear expectations and give feedback on how they are doing Bad Seeds Get rid of bad seeds and people who don’t want to be there – the dominant attitude will proliferate through the group and pollute the team. 701 North Post Oak Road Suite 610 Houston, Texas 77024-3818 Phone: 713/548-5400 www.jdapsi.com Contract and Full-time Staffing Information Technology Staffing Specialists Consulting and Special Projects