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PORTFOLIO
Multi Projects Property Management (Pty) Ltd
Our Exceptional Quality of Service
Set Us Apart From The Rest
Services Offered
“Hassle-Free Service to Clients”
choose your
property manager
Wise-ly
• Tenant Placement and Management
• Body Corporate Management
• Meeting Attendance and Secretarial
• Financial Management
• Insurance
• Disbursements
• Advisory Service
• Personnel Record Keeping
Multi Projects Property Management
• Statutory Records
MPPM understands the significant asset and emotional value of properties and
• Maintenance Administration
therefore the importance of robust and trusted property management and rental
• Access Control and Security
services. That is why we’re dedicated to providing comprehensive and tailored
• Sewerage Management
property management and property solution services. We attend to marketing,
housekeeping, booking services and tenant placement on a centralized booking
• Waste Collection and Management
• Property Transfers
and administration system and offer a hassle-free service to clients wishing to
earn return from their property investments.
About Us
We specializes in the administration,
maintenance and management of existing
and new development sectional title and
home owner schemes. Established in 2002
and active in the Helderberg area since
2008, MPPM has a fine reputation as a leader
in Body Corporate Property Management
and Home Owners Associations.
We take care of the Details.
Office.
Our offices are situated
at Shop 6, Hibernian
Towers, Beach Road,
Strand Helderberg Basin
Our Staff is Committed to...
answering telephone calls and e-mails timeously, taking personal
responsibility for product knowledge. Our Facilities Management
Department was created in order to ensure that properties are immaculately
maintained and enhanced on a continuous basis. The Facilities Manager also
Your dedicated
Portfolio Manager
will be Petro Lotze
and Christelene
Fourie.
offers workplace solutions in order to ensure maximum efficiency and is
continuously obtaining Owner feedback in order to develop detail
specifications. Our Finance Department is located at our Head Office, Shop
6 Hibernian Towers, Beach Road Strand and controls and administers all the
company's financial matters. The department consists of highly qualified
professionals.
We have a fine reputation as a leader in Body
Corporate & Home Owners Association Management
Management Proposal
BILLING & COLLECTIONS
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We distribute monthly levy statements as per client requirements per post or e-mail, whichever is
requested by owners. Pastell Partner 2011 and Propsys are the accounting package which we
make use of.
Collection of monthly levies, we do have debit order, electronic banking, direct deposit and credit
card facilities.
We have a strict credit control system for outstanding levies:
i) If no payment is received by the 8th, we e-mail client
ii) If no payment is received by the 11th, we sms client
iii) If no payment is received by month end, first registered letter is issued
iv) If no payment is received 2 weeks later, 2nd registered letter informing owners of potential
hand over to attorneys is issued.
v) If no payment is received by 2nd month – file is handed over to our attorneys.
Interest is billed on all outstanding levies
We liaise with our attorneys (Mosterd & Bosman) regarding handed over clients, and receive
monthly updates on progress of handovers.
We liaise with meter reading service companies
We issue levy clearance certificates. There is a R570 (VAT Incl.) fee per levy clearance certificate,
payable by the seller of a unit.
Management Proposal
DISBURSEMENTS
1.
2.
We do electronic payments of all approved creditors and Municipal accounts
All disbursements which have been approved and signed off will be done within required time
frame
INSURANCE AND PROPERTY FINANCIAL SERVICES
1.
2.
We will ensure that the properties are insured at market value, for the required annual cover.
We will ensure that the claims are forwarded to the insurance brokers and follow up on the
payment of claims to ensure that all claims are paid within a reasonable time, we will also do all
necessary disbursements of claims as required.
Management Proposal
FINANCIAL MANAGEMENT
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We make sure that we invest all surplus funds at the most favorable interest rates.
We do the preparation of the proposed annual budgets
We will ensure that you receive reporting on
i) the monthly performance to budget
ii) any variances between actual and proposed budget
iii) any problem areas in the budget
You will received monthly levy rolls, bank statements, detailed ledger of expenses paid, as well as
income statement and balance sheet.
We will prepare all annual documents as required by the appointed auditors
The Auditors will submit the Annual Tax Returns (IT14) and hand a copy to us for our record
keeping
The Auditors will submit the Provisional Tax Returns as well
We will administer VAT registration upon request and will submit VAT returns to SARS as required.
i) We will open bank accounts upon request
ii) We will also arrange cheque signatories and cheque book control
Management Proposal
PROPERTY TRANSFERS
1.
2.
Upon request from the transferring attorneys we will immediately issue them with Consents to
Transfer, and Levy Clearance Certificates, we charge R684 (VAT inclusive) per Levy Clearance
Certificate.
We will liaise with the conveyancers and attorneys to ensure that we know when transfer takes
place of the property in order to keep our Property Owner Database up to date and to ensure that
the new levy statements are sent to the new owners after registration.
We will ensure that the properties are
insured at market value
Management Proposal
MEETING ATTENDANCE & SECRETARIAL SERVICE
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We attend and take minutes at the Annual General Meeting and Special General
Meeting(s), should you so require we will also Chair the meetings.
We will attend four Body Corporate Meetings per
At all meetings we will prepare and distribute and keep record of:
i) notices and agendas of meetings
ii) minutes of previous meetings
iii) a copy of the chairman’s report (if he has issued one)
iv) copies of financial statements and records
v) attendance records per owner register, we will also ensure that we have
proxies in place to determine quorum prior to meetings
vi) all minutes will be distributed within seven days after meeting was held.
We will do all necessary arrangements and organization of AGM and other meetings.
Management Proposal
ADVISORY SERVICE
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2.
3.
We will keep the Trustees/Body Corporate Members advised to the provisions and rules of:
i) the Sectional Title Act and other relevant legislation
ii) House Rules
iii) Tax Legislation (as per Auditors recommendations
At AGM and Trustees/Body Corporate meetings on
i) Procedural matters
ii) Proxies, voting rights and quorums
We will assist with the facilitation during the above meetings
Management Proposal
PERSONNEL RECORDS
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We are registered with Pastell Payroll and can do all Electronic bank payments of salaries, wages
and bonuses to staff
The UIF and PAYE deductions and submissions will be done to SARS
Employees will be provided with IRP5 forms annually
We will keep records and contracts of all staff
Management Proposal
STATUTORY RECORDS
10.
We will maintain and keep records of all:
a. Books of Account
b. Rules and Regulations
c. Registered Sectional Title Plans of Body Corporates
d. Registered bondholders and owners
e. Completion & submission of provisional and annual tax returns as done by the appointed
Auditor
f. Minute Books
g. Employee leave and payroll records
h. Assets and liabilities
We make sure that we invest all surplus
funds at the most favorable interest rates
Management Proposal
MAINTENANCE ADMINISTRATION
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Upon receipt of complaint, which must always be given through in writing per e-mail or hand
delivered. We will forward the complaint or maintenance issue through to the necessary
maintenance team. We will call them thereafter to confirm that they have received the instructions
and to confirm whether the work have been completed within a reasonable time.
We normally use Lotze Construction for all our maintenance work, as they are highly
recommended. Should it be necessary, we will also obtain quotes from other Contractors.
We will manage all service providers on site included:
i) Security service(s)
ii) Electrical and telephone services
iii) Water provision & quality, waste removal, sewage treatment
iv) Garden maintenance
v) Cleaning Services
Management Proposal
MAINTENANCE ADMINISTRATION
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We will also provide and enforce
i) Security rules and regulations
ii) Code of Conduct for Estate/Rental Agents
iii) Code of Conduct for Builders and Contractors
We will enforce the building plan approval process and periodic revision of architectural design
regulations
We will manage all builders deposits and check whether work has been completed to the Trustees
and Body Corporate’s satisfaction before refunding of deposits.
We will administer non-building and building-overrun penalties and ensure that payments are
received
We will ensure that all environmental prescriptions are met.
Management Proposal
TAKE-ON CHECKLIST – Upon take over we will do the following:
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Deed search will be done to confirm that correct owners and their details are loaded
Budget review, identification of risks and formulation of recommendations
Performance to budget review (PTB), assessment of reserves and evaluation of variances
Assessment of maintenance plans
Assessment of insurance cover
Assessment of fire fighting equipment and other relevant risk procedures
Assessment of owner accounts, arrear levies and credit control effectiveness
Assessment of compliance to relevant legislation
Confirmation of conduct rules lodged with deeds office
Compilation of a report and action log to address identified gaps
Compilation of a property management control schedule demonstration required monthly
operational activities to be managed and confirmed.
Management Proposal
ADDITIONAL ADVISORY AND SUPPORT SERVICES
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Recruit contractors and staff as required
Draft conduct rules and amendments thereto
Enforce House and Conduct Rules
Caretaker supervisory services on a flexi-time basis to fit budgetary, capacity and cash flow
parameters.
Attend to enquiries and complaints of Owners (non-financial)
We enforce house and conduct rules
Your Managing Director
CONTACT
MOBILE
OFFICE
FAX
WEB
EMAIL
:
:
:
:
:
:
DOREEN MYNHARDT
084 580 5020
021 854 6657
021 854 6351
www.multiprojects.com
[email protected]
Certificates & Achievements
CERTIFICATE IN ESTATE AGENCY (THE ESTATE AGENCY AFFAIRS BOARD)
CERTIFICATE IN SECTIONAL TITLE SHCEME MANAGEMENT (UNIVERSITY OF CAPE TOWN)
NQLF5 CERTIFICATE OBTAINED AS PER THE ESTATE AGENCY BOARD.
GUEST HOUSE MANAGEMENT CERTIFICATE - GETSMARTER
Our References
CONTACT PERSON: KOBUS LAING
(CHAIRPERSON SECTIONAL TITLE ASSOCIATION STRAND)
CONTACT NUMBER: 082 733 2280
COMPANY:
JD-LINE INVESTMENTS (Pty) Ltd
CONTACT PERSON: MR NIEL MYNHARDT
CONTACT NUMBER: 083 651 4447
COMPANY:
CONTACT PERSON:
CONTACT NUMBER:
CONTACT PERSON:
CONTACT NUMBER:
CONTACT PERSON:
CONTACT NUMBER:
MSP DEVELOPMENTS (PTY) LTD
MR JOHN COETZEE
021 914 6703
DANIE PRETORIUS
084 564 5090
MARIUS VENTER – STONEHEDGE BODY CORPORATE
082 600 0924
Conclusion
Whether you are a Chairperson, a
Trustee, an Owner or an Investor,
Multi Projects Property Management
offers a complete solution to ensure that
your property is well managed, and by
doing so, maximizing the value of your
Investment.
THANK YOU
We look forward in being of service to you in the near future.