Transcript PICS MI Reporting - Pellcomp Software

PICS User Group
July 21st 2005
Pellcomp Software Ltd
Roger Pellant
Luke Fitzgerald
Austin Wade
Tim Davies
Will Arnold
Mark Beeby
PICS and Pellcomp
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Approaching 450 customers
many new sales
 support continues vital
 strategic partnerships
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Covers LSC, JCP, ELWa, EZ, and private
training
Recent enhancements
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In response to your requests
Course management
 Client-server
 Visual progression reporting
 Vacancies
 and much more
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In response to the LSC and JCP
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more on this later
Support desk
Large number of calls (12 000 in last
year)
 Grown the team again
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to support high volume expected soon
Generally gets good feedback
 Offers expert training
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in house
 training events
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Following sessions
LSC changes
 JCP and ELWa changes
 New facilities
 Lunch
 LSC representatives
 General discussion
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