NHS 24 National Telehealth Service Scotland

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Transcript NHS 24 National Telehealth Service Scotland

Scotland's National Delivery Plan
for Telehealth and Telecare
Anne Reoch
UK HealthTech Cardiff
December 11 2012
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History of Telehealthcare in Scotland
National Delivery Plan 2012 - 2015
SCTT Action Plan
Examples
European Opinion
Q&A
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NHS 24
NHS Scotland:
14 Territorial Health Boards (“handson” healthcare providers)
NHS 24 is:
A statutory national NHS Health Board
Provider of national Telehealth
services to the population of Scotland
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Scottish Centre for Telehealth and
Telecare
• SCT Merged with NHS 24 in 2010
• JIT Telecare Programme merged with NHS 24 2011
• Became SCTT part of NHS 24
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What’s been achieved?
Telehealth examples…..
• National video conferencing platform
• Telestroke – 11 out of 14 Boards 147%
increase in thrombolysis in these over 2011
• Paediatrics – single point of contact OOH
• COPD classes – access to care in 4 Boards
previous unable to access this
• NHS 24 round the clock access to healthcare
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What’s been achieved?
Telecare examples….
• DALLAS (LiU) – 55,000 in 5 Boards over 4 years
• EXCEL joint procurement process (dynamic )
• Telecare Programme – 44,000 people 20062011 – 2,500 discharges, 9,000 avoided
admissions, 4,000 avoided admissions to homes
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And now…..
Telehealth and Telecare:
Driving Innovation and Improvement Towards
2020
A National Delivery Plan for Scotland to
2015
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Definitions?
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Definition from draft Telehealth & Telecare
Strategy 2012-2015
“Telehealth – is the provision of health
services at a distance using a range of digital
technologies. This includes the capture and
relay of physiological measurements from the
home for clinical review and early
intervention, often in support of self
management; and “teleconsultations” where
technology such as email, telephone,
telemetry, video conferencing, digital imaging,
web and digital television is used to support
consultations between professional to
professional, clinicians and patients, or
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between groups of clinicians.”
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Definition from draft
Telehealth & Telecare Strategy 2012-2015
“Telecare” is the provision of care services at a distance
using a range of analogue, digital and mobile
technologies. These range from simple personal
alarms, devices and sensors in the home, through to
more complex technologies such as those which
monitor daily activity patterns, home care activity,
enable ‘safer walking’ in the community for people
with cognitive impairments/physical frailties, detect
falls and epilepsy seizures, facilitate medication
prompting, and provide enhanced environmental
safety.
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Definition from draft Telehealth &
Telecare Strategy 2012-2015
“Telehealthcare” is used as an
overarching term to describe both
telehealth and telecare together.
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Telehealth & Telecare
National Delivery Plan
…… helping to achieve the aims of the Scottish
Government Quality Strategy and Scotland’s
2020 Vision!
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Why do we need it?
• 10,000 age 100 - UK 2011
• 1,000,000 age 100 - UK 2071
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NDP 6 Work Streams
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Improve & integrate health & care
Enhance wellbeing
Empower citizens
Improve sustainability and value
Improve economic growth
Exchange learning develop and embed good
practise
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SCTT Action Plan
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Consultation/Facilitation Services
Share innovation & good practise
Centre for technical expertise
Share innovation
New service redesign
Continued engagement internationally
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Major Projects
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Planned care redesign
Unplanned care redesign
Scottish Assisted Living Programme
Home Health Monitoring
Healthcare custodial service redesign
Evaluation standardisation
National Infrastructure programme
Support for unpaid carers
Support for patients services
Staff training and education
Emerging Ideas
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Telehealth and Telecare –
Encourage citizens to use
technology to
• remain healthy
• self manage
• monitor / manage LTC
• remain Independent /active
• have ability to access planned
and unplanned health services
when required
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Key message – keep it simple!
[email protected]
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