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Telehealth & Telecare – Helping Access PC SCIMP, NOVEMBER 2013 Anne Reoch Clinical lead CVD SCTT/NHS24 Hardip Devsi eHealth Strategy SGHD Workshop • • • • T&T in PC - SLWG Brief feedback from T&T survey PC Action Plan Improving Access – next steps SLWG – 1)Developing action plan 2) Taking forward priority developments PC Dev Team JIT SCTT/NHS 24 eHealth PC Action Plan ‘PRIMARY CARE IN THE 21st CENTURY UTILISING TECHNOLOGY TO DELIVER PERSON CENTRED CARE – ACTION PLAN’ SLWG 2 collaborative developments • KIS development with Scottish Congenital Heart Disease Network • ? T&T Survey • Sent to all practices in Jan 2013 • 546 responses • Key findings….. ……..Key Findings Communications • 65% of responding practices have a website • 81% offer telephone medical advice • 25% use email & SMS to communicate with patients • 48% refer patients to NHS 24 or NHS Inform web sites • 1%-12% refer patients to more specialized sites …..Key Findings Patient Access • 20% offer email access to prescription • 43% offer web access to prescription • 95% offer test results by phone • 3% offer electronic access to test results • SMS mainly offered to send appointment /recall reminders • SMS 0% for prescription request • SMS 1% for test results …..Key findings Current use of videoconferencing (VC) • 13% of practices use for some reason • 3% use it for clinical consultation • 1% are planning to use • 85% not planning to use …..Key Findings Videoconferencing (VC) Broadband to allow VC? • 38% not enough broadband • 6% broadband upgrade planned in next year • 53% do not know •44% stated in free text the reason for not using VC was lack of support at practice or referral site (Mgt and IT) …..Key Findings Patient Home Monitoring using Telehealth Practices were asked about their awareness of THM • 42% aware of telehealth home monitoring • 58% not aware of telehealth home monitoring …..Key Findings Patient Home Monitoring using Telehealth Practice Interest? • 60% stated they would be interested in use • 40% would not (it is not clear from the survey how many use telehealth to monitor patients) …..Key Findings Telecare • 5% of practices currently participated / collaborated in Telecare schemes • 72% wanted to know more about Telecare Next Steps – over to you…….. • [email protected] • [email protected]