Transcript Document

Multi-Rater
Assessments
The Next Step in Your
Professional Development
from ICMA University
ICMA Multi-Rater Assessments
What Are They?
Multiple perspectives--up to 26 respondents
Feedback on your work behaviors
Confidential feedback reports and interpretation
Performance-Based Assessment developed by ICMA and the
Andrew Young School of Policy Studies at GSU
• Professional Development Planning Assessment developed by ICMA
and CCi Surveys International
• Based on Practices for Effective Local Government Management
• Completed online
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ICMA Multi-Rater Assessments
What Are They?
A tool to help you
• Identify your professional strengths
• Identify areas for improvement
• Complete your professional development plan
• Maintain Credentialed Manager status
Not a performance evaluation
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ICMA Multi-Rater Assessments
How Do They Help Me Maintain Credentialed Status?
• Performance-Based Assessment, Professional Development Planning
Assessment, or an alternative is required every 5 years
• Requirement is waived for Retired Credentialed Managers and is
postponed, upon request, for members in transition
• Credentialing Advisory Board is very flexible and will work with
members who have extenuating circumstances
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ICMA Multi-Rater Assessments
Who Participates?
• You (self-assessment)
• Your supervisor, if you have one
• Up to 25 other respondents you select
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ICMA Multi-Rater Assessments
How Do I Get Started?
Step 1: Invite people to participate (people in your organization who
are familiar with your work)
Adapt ICMA model communication found at icma.org to tell
respondents
• What the assessment is
• What respondents will be expected to do
• That results will be reported by group (except for supervisor)
• To check spam filter if they don’t receive assessment via e-mail
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ICMA Multi-Rater Assessments
What Next?
Step 2: Choose and purchase your assessment
• Click link in the Credentialing section of icma.org
• Or go to http://icma.org/360
• Choose Performance-Based Assessment ($245) or Professional
Development Planning Assessment ($200)
• Purchase online with a credit card
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ICMA Multi-Rater Assessments
What Next?
Step 3: Organize respondents into meaningful groups, for
example:
• Elected officials who hired you
• Elected officials elected later
• Department heads (may be several groups)
• Key staff (may be several groups)
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ICMA Multi-Rater Assessments
Respondent Groups
• At least 4 respondents per group
• Results reported by group, not by individual (except self and
supervisor)
• Results not reported for a group if fewer than 3 respond
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ICMA Multi-Rater Assessments
What Next?
Step 4: Record participant names and e-mail addresses on
electronic form
Step 5: Submit form to assessment administrator, CCi Surveys
International
Within one to 48 hours, CCi sends each participant an e-mail
with
– Instructions
– Link to the online assessment
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ICMA Multi-Rater Assessment
What Do Respondents Do?
• Respondents complete the assessment individually (about an
hour for the PBA and 20-30 minutes for the PDPA)
• Respondents can stop and finish later; responses are saved
• Respondents submit results to Cci
• You complete a self-assessment (same questions)
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ICMA Performance-Based
Assessment
What Are the Questions Like?
1. Importance ratings: Rate the importance of each of the 17
Practice
2. Performance ratings: Rate performance on 123 statements
– Expected level of performance
– Current level of performance
Plus one open-ended question for additional feedback
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ICMA Professional Development
Planning Assessment
What Are the Questions Like?
1. Importance ratings: Rate the importance of each of the 17
Practices (1-5 scale or n/a)
2. Behavior ratings: Rate behavior on 62 statements
Plus four open-ended question for additional feedback
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ICMA Multi-Rater Assessments
What Kind of Feedback Will I Receive?
Performance-Based Assessment:
• 8 confidential feedback reports with detailed gap analysis
• Summary reports
• Reports by respondent group
Professional Development Planning Assessment:
• Summary reports
• Open-ended comments are not reported by group for
confidentiality reasons
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ICMA Multi-Rater Assessments
How Can I Use the Results?
Participant’s Guide helps you interpret the reports
• What each report means
• How you can use the results to
– Maintain your strengths
– Communicate with your respondents
– Plan your professional development
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ICMA Multi-Rater Assessments
Summary:
Select respondents
Invite them to participate
Purchase the assessment of your choice
Organize respondents into groups
Record respondents’ names, groupings, and e-mail
addresses
• Provide respondent list to CCi
• Complete a self-assessment
• Use the reports and Participant’s Guide as the next step in
your professional development
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ICMA Multi-Rater Assessments
Questions?
Please contact Jenese Jackson, [email protected]
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