Transcript Slide 1

EVERY CALL MATTERS
TGP500/550 SIP DECT Phone System
• Overview
• Target Market
– Who’s it for?
• Product Details
– Function
– Operation
August, 2010
EVERY CALL MATTERS
SIP CORDLESS PHONE SYSTEMS
TGP550
TGP500
TPA50
DECT Cordless Handset
+ Base Unit Telephone
DECT Cordless Handset
+ Base Unit
Optional DECT Handset
The KX-TGP500 series brings together all the advantages of modern internet HD VoIP voice
calls, classic business phone functionality and easy Web based administration,
ideally suited to small office and branch office solutions.
August, 2010
EVERY CALL MATTERS
Key Features
• Support for 3 simultaneous SIP network conversations
• 5 DECT Handsets simultaneously
• Up to 6 DECT cordless handsets
• Support up to 8 SIP registrations
• 8 DDI lines or extensions
• Ethernet pass-thru port (TGP550 Only)
• CODEC:
•
•
•
•
G.722 (wideband)
G.729a
G.711
G.726
August, 2010
EVERY CALL MATTERS
KX-TGP550 : Corded and Cordless Type DECT
• Handset Call Button on Base Unit
• Hands-Free Speaker Phone on
Base Unit and Cordless Handset
• Up to 6 Cordless Handsets
• DID on each Cordless Handset
• Wide Band Audio (G.722)
KX-TPA50 : Optional Handset
August, 2010
EVERY CALL MATTERS
KX-TGP500 Entry DECT
•
•
•
•
•
Wall mountable Base Unit
1 KX-TPA50 Included
Up to 5 additional Cordless Handsets
DID on each Cordless Handset
Wide Band Audio (G.722)
KX-TPA50 : Optional Handset
August, 2010
EVERY CALL MATTERS
KX-TPA50 Optional DECT Handset for KX-TGP5xx
• DECT Radio interface (Digital Enhanced Cordless Telephony)
• High quality, long distance without interference
• High quality professional design
• Integrated full-duplex speakerphone
• Bright Message Waiting Indicator
• Easily manage up to 8 DID lines
• DID specific Ringtones
2.1” Large LCD
• Dedicated feature buttons
with White Backlit
• Local or Network Intercom
• 100 Phone Book Memory
• 10 Last Dialed Numbers
• 10 day stand-by and 5 hour talk time
August, 2010
EVERY CALL MATTERS
TGP5xx Hosted PBX Solution
Designed for:
Designed as:
Target:
IP-Centrex
Asterisk/Switchvox
SOHO
Hosted PBX
SIP phone
Small Business
Certified
August, 2010
EVERY CALL MATTERS
IP-Centrex/Hosted PBX
IP-Centrex / Hosted PBX
Service provided by
carrier/provider
Example Business Applications:
Call Forward , Do Not Disturb
Multi-party Conference Voice Mail, Shared call
No.1 Soft Switch Vendor
IP-Centrex/Hosted PBX Services
A business solution operated by the service
provider and located on the service
provider's premises.
Asterisk/Switchvox
IP
Network
The most popular Software based Open
Source PBX.
SIP Trunking - NOT supported
A service offered by an ITSP that allows
businesses to use VoIP Trunks to their PBX
using their existing Internet connection.
August, 2010
EVERY CALL MATTERS
TGP5xx Target Market
Carrier Service Market
1. Hosted Services
Carrier provides PBX
features from their
network
IP-Centrex/Hosted
Services
2. SIP Trunk
PBX Market
3. Panasonic PBX
IP Based Trunk services Panasonic PBX SIP
NOT SUPPORTED
Terminal
NOT SUPPORTED
Hosted
Service
4. Open Source PBX
Digium PBX Terminal
Business
SIP Trunk Service
Switchvox
NCP/TDE
Certified
Certified
August, 2010
EVERY CALL MATTERS
Why “Broadsoft”?
Sales Route
Scenario 1
Scenario 2
Panasonic
Panasonic
Carrier/Provider
Asterisk
Dealer/Distributor
End-User
End-User
August, 2010
• Worlds Largest SIP
Softswitch vendor
• Established in 1998
• HQ – Maryland, USA
• Sales - $90 million (2008)
Worldwide Carrier Adoption
435 Carriers
15 of the top 25 carriers
EVERY CALL MATTERS
Worldwide IP Terminal Market
100%
Target Market
for TGP5xx
Series
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
2006
2007
IP Extensions for PBX
2008
2009
2010
TDM Extensions for PBX
2011
2012
Asterisk Terminals
2013
2014
Hosterd VoIP Terminals
 Business terminal use shifts towards IP products rapidly
 Business market structure will change drastically
August, 2010
EVERY CALL MATTERS
KX-TGP5XX SERIES
FUNCTION/OPERATION
August, 2010
EVERY CALL MATTERS
Handset and Base Station Functions
LCD shows how many lines are in use. This example : 1 line is used and lines 2/3 are available.
Handset No.
[1] – [8]
Base unit has call button for cordless handset busy indicator
This example : Handset #1 and #2 in-use/busy
Call all cordless handsets by pushing [ALL] button
Network
Voicemail
Base station can display all line status using this feature key
August, 2010
EVERY CALL MATTERS
DEPLOYMENT
August, 2010
EVERY CALL MATTERS
Deployment Examples
Suggested 6 User Deployment
Very Small Office (6 users)
6 x TGP550
Member 1
(Boss)
123-0001
Member 2
Member 3
123-0002
123-0003
Member 4
Member 5
123-0004
123-0005
Member 6
123-0006
Simultaneous Calls: 18
Very Small Office (6 Users)
Very Small Office (6 Users)
1 x TGP550
1 x TGP500
4 x TPA50
1 x TGP500
5 x TPA50
123-0001 123-0002 123-0003 123-0004 123-0005 123-0006
123-0001 123-0002 123-0003 123-0004 123-0005 123-0006
Simultaneous Calls: 3
Simultaneous Calls: 6 (3+3)
August, 2010
EVERY CALL MATTERS
Example – Small Business Reception
HS1
HS2
HS3
(IBUSY) (BUSY) (Free)
IP Centrex
Hosted VoIP
VoIP Trunk
DDI Range:
345-0000 to 345-0008
Handset1 (Ext. 1)
345-0001
Example 1
1. Call is initiated for
345-0004 over VoIP
Trunk
2. Call is routed to
Handset 4 (Ext. 4)
3. Call is answered

Reception (Ext. 5)
345-0000
Example 2
1. Call is initiated for 345-0000
over VoIP Trunk
2. Call is routed to Reception
(Ext. 5)
3. Call is forwarded to Handset
3 (Ext.3)
August, 2010
Handset2 (Ext. 2)
345-0002
HS4
HS5
HS6
(Free) (Free) (Free)
Internet
SIP Server
Small Business
Handset3 (Ext. 3)
345-0003
Handset4 (Ext. 4)
345-0004
Example 3
1. Call is initiated for 345-0000 over VoIP
Trunk
2. Call is routed to Reception (Ext. 5)
3. Receptionist tries to place call to Handset
1 (Ext 1) and Handset 2 (Ext .2 ) but both
extensions are Busy
EVERY CALL MATTERS
Example - Small Business, cont.
• 8 DDI registrations (allows 1 for each station PLUS 1 general business
number)
• Fully flexible ringing assignment (phones can ring for multiple lines if
desired)
• Receptionist coverage for all lines/handsets (if desired)
• Transfer and intercom managed by DECT system
• Service provider voicemail indication
• User installable
• No wiring required to desktop
August, 2010
EVERY CALL MATTERS
Number Assignment
Main Number + DDI
Eight numbers (VoIP/SIP
accounts) can be
independently and
uniquely assigned to a
base station and/or
handset
Base Station
DDI. 1000
August, 2010
Handset 1
DDI. 1001
Handset 2
DDI. 1002
Handset 3
DDI. 1003
Handset 4
DDI. 1004
Handset 5
DDI. 1005
Handset 6
DDI. 1006
EVERY CALL MATTERS
Number Assignment
Overlap Ring
Assignments
Base Station
DDI. 1000
Eight numbers (VoIP/SIP
accounts) can be
independently or jointly
assigned to a base
station and/or handset
to create call groups
August, 2010
Handset 1
DDI. 1000
DDI. 1001
Handset 2
DDI. 1000
DDI. 1001
Handset 3
DDI. 1000
DDI. 1001
Handset 4
DDI. 1000
DDI. 1001
Handset 5
DDI. 1000
DDI. 1002
Handset 6
DDI. 1000
DDI. 1002
EVERY CALL MATTERS
Flexible Number Assignment
Easy to use
configuration matrix
for incoming ringing
assignments
Maximum flexibility
for the assignment of
telephone numbers
and handset usage, for
both incoming and
outgoing calls
August, 2010
EVERY CALL MATTERS
Intercom Call
Reception
(Base Station)
DDI. 1000
• Intercom call from reception
(base station) to Handset 1
Handset 1
DDI. 1001
Handset 2
DDI. 1002
Handset 3
DDI. 1003
Handset 4
DDI. 1004
Handset 5
DDI. 1005
Handset 6
DDI. 1006
• Intercom call from reception
(base station) to Handset 5
• Destination is specified by handset number, regardless of its phone number
• Intercom function available only a single system
August, 2010
EVERY CALL MATTERS
Intercom Call
Reception
(Base Station)
DDI. 1000
Handset 1
DDI. 1001
Handset 2
DDI. 1002
Handset 3
DDI. 1003
Handset 4
DDI. 1004
Handset 5
DDI. 1005
Handset 6
DDI. 1006
Internet
• External Call for DDI 1001
• Call Transferred to Handset 5
• Destination is specified by handset number, regardless of its phone number
• Intercom function available only a single system
August, 2010
EVERY CALL MATTERS
Receptionist
“Can you put
me through to
Sarah in Sales
please?”
Reception
(Base Station)
DDI. 1000
Handset 1
DDI. 1001
Handset 2
DDI. 1002
Handset 3
DDI. 1003
Handset 4
DDI. 1004
Handset 5
DDI. 1005
Handset 6
DDI. 1003
Internet
Dial DDI 1000
• Caller dials DDI 1000 in order to speak to Sarah in sales
• Reception transfers the call to Sarah on handset 3 by pressing dedicated key
• Although 2 handsets have the same DDI assigned the transfer destination is
specified by the handset number.
August, 2010
EVERY CALL MATTERS
Radio Channels (Max. 5 RF Channels)
Example 1. 3 Line calls and 1-pair intercom
1
A
B
C
6
5
Example 2. 1 Line call and 2-pair
intercom
2
A
B
2
3
C
3
4
Intercom
6
Intercom
4
5
Intercom
Example 3. 1 2-way conference call and
1-pair intercom and 1 call (by Base unit) 1
A
B
2
Conference
with B
C
Example 4. 1 3-way conference call
and 1-pair intercom
A
B
5
4
Intercom
August, 2010
1
2
Conference
with A
C
3
6
1
3
6
4
5
Intercom
EVERY CALL MATTERS
Conferencing
3-way Conference
4-way Conference
Line A + Handset 1 + Handset 2
Handset 1
A
Line A + Line B + Handset 1 + Handset 2
Handset 1
A
B
Handset 2
Handset 2
*2 more Handsets can be joined up to 5-way conf.
*1 more Handset can be joined up to 5-way conf.
3-way Conference
5-way Conference
Line A + Base Unit + Handset 1
Handset 1
Line A + Line B + Handset 1 + Handset 2 + Handset 3
Handset 1
A
A
*2 more Handsets can be joined up to 5-way conf.
B
3-way Conference
Line A + Line B + Handset 1
Handset 1
Handset 2
A
Handset 3
B
*2 more Handsets can be joined up to 5-way conf.
August, 2010
EVERY CALL MATTERS
Call Forwarding
Unconditional
Busy
No Ring
No Answer
No Ring
555-1212
555-1212
555-1212
When handset is busy
All call are forwarded
789-4321
789-4321
Handset does not Ring and all
calls are unconditionally
forwarded to designated
destination e.g. 789-4321
August, 2010
Ring
Call is forwarded to
destination e.g. 789-1234,
only when handset is busy
789-4321
Forwards after
designated numbers of
rings
Calls are forwarded to
destination e.g. 789-1234 if
the handset is not answered
after a designated number of
rings.
EVERY CALL MATTERS
Call Share and Privacy Mode
Call Share “Allowed”
Users can share an
existing outside call
depending on the
handset settings
Privacy : Off
2-way Conference
Privacy : Off
Call Share “Not Allowed” – Privacy Mode (default)
Privacy Mode Set
Call Share is not allowed.
When handset attempts
to join external call when
Privacy mode is set the
handset is presented
with a busy signal
Privacy : On
Not Connected
Busy Tone
August, 2010
EVERY CALL MATTERS
Handset-to-Handset Transfer
Base Unit to Handset 1
Handset 1
Handset 1
Transfer
Base Unit
Handset 1 to Handset 2
Handset 1
Handset 2
August, 2010
Transfer
Handset 1
Handset 2
EVERY CALL MATTERS
Broadsoft “Shared Call Appearance” (SCA)
555-1212
IP Centrex
Hosted VoIP
User can assign one number to several
terminals as a main/primary number
Terminal 1
Internet
Terminal 2
SIP Server
The number of “555-1212” is shared
by each terminal. On an inbound call,
all devices associated with that
number ring.
Calls in-progress will show line
engaged on remaining devices.
Terminal 3
August, 2010
EVERY CALL MATTERS
Network Based Voicemail
Flashing
LED indicator
New Voice Mail
Voice mail
notification
Access to voicemail from
handset through menu
LCD displays
“New Voice Mail”
Access to retrieve
LCD displays
“New Voice Mail”
New voice mail message indication
- LCD displays “New Voice Mail”
- Voice Mail LED on base station
- Ringer LED on handset flashing
New Voice Mail
Access to voicemail
from Base Unit by pushing
[VOICE MAIL] button
Voicemail
feature key
August, 2010
EVERY CALL MATTERS
Summary
TGP550
TGP500
TPA50
DECT Cordless Handset
+ Base Unit Telephone
DECT Cordless Handset
+ Base Unit
Optional DECT Handset
The KX-TGP500 series brings together all the advantages of modern internet HD VoIP voice
calls, classic business phone functionality and easy Web based administration,
ideally suited to small office and branch office solutions.
August, 2010
EVERY CALL MATTERS
THANK YOU
August, 2010
EVERY CALL MATTERS