Transcript Slide 1

The 5 W’s of Move Update
What
Who
When
Why
How
Move Update Standards

What is Move Update?
• A means to reduce the amount of mail that
•
•
needs forwarding or return by matching
mailer’s address record with USPS change of
address (COA) files
Not to be confused with CASS requirements
which standardize the delivery address only
Move Update matches the addressee’s name
with our COA records
When?


Changes Effective Nov. 23, 2008
Mailers must have updated the addresses
on their lists prior to mailing using a Postal
approved method.
Who does it affect?

Now includes Standard Mail as well as
First-Class Presorted and automation
mail

Minimum frequency increased to 95
days (from 185 days)
Why the changes??

Standard Mail accounts for 62.8% of all
UAA mail volume

FY 2004 – 9.7 billion pieces of UAA mail
cost the USPS $1.8 billion

Will result in better address quality
How??
Move Update Compliance Methods





NCOAlink – National Change of Address
FASTforward MLOCR processing
ACS – Address Change Service
OneCode ACS – Address Change
Service
Ancillary Service Endorsement
Move Update Methods

PRE-Mailing Methods
•
Addresses processed
and changes made
before mail is entered
• NCOAlink
• FASTforward
MLOCR

POST-Mailing Methods
•
Changes returned
to mailer after
mailing
•
•
•
ACS
OneCode ACS
Ancillary
Endorsements
NCOAlink Product




Database of 160 million permanent
COAs
Enables mailer to process and update
lists prior to mailing
Can be integrated into mailer’s computer
systems
Must be licensed by the USPS
NCOAlink Product
Full Service Provider - $175,000/yr
Receives 48 months of COA data on a weekly basis via
DVD from the USPS
51% of FSP processing must be to unrelated third parties
Limited Service Provider - $15,000/yr
Receives 18 months of COA data on a weekly basis via
DVD from the USPS
Can use product internally or for third party
End User Mailer - $7,500/yr
Receives 18 months of COA data on a monthly basis via
DVD from the USPS
Can only use product on internal house files
NCOAlink Product

Interested customers directed to:
• http://www.ribbs.usps.gov
• Move Update Support Department
• 1-800-589-5766
FASTforward MLOCR processing




FASTforward Multiline Optical Character Reader
(MLOCR) is a system containing more than 40 million
permanent change-of-address records filed with the
USPS® from the previous 13 months
Allows physical mailpieces to be updated in-house
against the USPS change-of-address database. If a
change-of-address is provided, the new address is
printed directly on the mailpiece. Licensees receive COA
updates weekly via CD.
FASTforward Licensees must maintain MASS certification
for each optical character reader processing the
FASTforward service.
Annual License Fee: $5,000.00
FASTforward MLOCR processing

Interested customers directed to:
• http://ribbs.usps.gov/files/fastforward/
• Move Update Support Department
• 1- 800-589-5766
ACS – Address Change Service





Electronic process provides mailers with COA
information or reason for nondelivery
Reduces manual notifications
Addresses must be electronically formatted
ACS participant code (NCSC assigned) used
with ancillary endorsement
Optional ACS keyline for customer information
ACS – Address Change Service
ACS – Address Change Service

Costs:
• Per electronic notice (or manual notice for
•
•

electronic option customers) issued:
First-Class Mail—$0.08
Other than First-Class Mail—$0.25
Publication 8A, ACS™ Service Traditional
OneCode ACS
ACS info imbedded in IMB
POSTNET™ barcode
Intelligent Mail® Barcode
P osition
Intelligent
M ail®
B arcode
1
2
3
4
5
Barcode Service T ype
ID
ID
2N
3N
6
7
8
9
10
11
12
13
M ailer ID
9N
9-D igit M ailer ID Intelligent M ail® B arcode (31 D igits)
14
15
16
17
18
19
Sequence N um ber
6N
20
21
22
23
24
25
26
27
D elivery Point ZIP
0, 5, 9 or 11N
28
29
30
31
OneCode ACS




Automated process for letters and flat-size
mailpieces bearing an Intelligent Mail barcode
Used on First-Class Mail, Standard Mail, and
Periodicals
Electronic notices processed using Intelligent
Mail technology
Only automated First-Class Mail and Standard
Mail letters qualify for automated address
correction prices when using the Intelligent
Mail barcode
OneCode ACS

NCSC provides the numeric OneCode ACS
Mailer ID, the equivalent of a participant code,
to authorized mailers using an Intelligent Mail
barcode

Per automated notice issued:
•
•
•
•
First-Class Mail letters (first two notices)—$0.00
First-Class Mail letters (per additional notice)—$0.06
Standard Mail letters (first two notices)—$0.03
Standard Mail letters (per additional notice)—$0.18
OneCode ACS

http://ribbs.usps.gov/onecodesolution/

Publication 8b - Address Change Service
- OneCode ACS™

To subscribe: 1-800-331-5746
Ancillary Service Endorsements




Endorsements that provide the mailer with
manual address corrections (COAs) or reason
for nondelivery
Extent of service (forward, return, disposal)
depends on class of mail and ASE used
COA/nondelivery info provided on piece or via
PS Form 3547
Costs depend on class of mail and service
Ancillary Service Endorsements
PS Form 3547


Costs
• Per manual notice issued—$0.50
Weighted fees
• The appropriate First-Class or Priority Mail
price (plus the nonmachinable surcharge if
applicable) times 2.472 rounded up to next
whole cent.
Ancillary Service Endorsements

Refer customers to
• DMM 507
• Quick Service Guide 507d
“Forwarding Service Requested”
Cannot be used to satisfy Move Update
requirements
Customer Question:

Can I satisfy the Move Update Standard by
using an ancillary service endorsement on my
mailing that I plan to mail in December?
Answer:
Your mailing
addresses must be
updated before
mailing if mailed
after November
23rd. You would
have to use a premailing method.
Customer question:
I added a new
customer’s address
to my mailing list that
is already Move
Updated. Now what?
Answer:
Don’t worry! A new
address provided
directly by the
customer can ‘ride’
with the list until the
next cycle for
update.
Customer question:
What proof do I have to
provide to the USPS
that I have fulfilled
the Move Update
requirements?
Answer:
Your completion and
signature on the
postage statement
fulfills this
requirement.
(Records must be
available on
demand).
Postage Statement Completion
Customer question:
I have CASS certified
address-matching
software. Does this
meet the Move
Update Standard?
Answer:
CASS software
validates and
standardizes the
physical address. It
does not perform a
name lookup.
Customer question:
I’m a mailing house and
my customer has
provided a mailing list
that he states has been
Move Updated. I’m
responsible for this
mailing. How can I
protect my company if
problems appear after
the mailing is
processed?
Answer:
Require your customer
to complete PS Form
6014 and keep on
file at your business.
Customer question:
If I use an alternative
address format
(Postal customer;
…or Current
Resident), do I have
to perform a Move
Update process on
my list?
Answer:
The mailpiece will be
delivered regardless
of who lives at the
address.
Customer question:
I only mail two times
a year. How often do
I have to Move
Update my mailing
list?
Answer:
Your list would have to be
updated with an
authorized Move
Update method no
more than 95 days
before each mailing.
Customer question:
Can I use an ancillary
service endorsement
to update my list
before November 23,
2008?
Answer:
In order to be in
compliance on Nov.
23rd, you must begin
using the ancillary
endorsement on
Aug. 20th.
Customer question:
Where can I get more
information on the
Move Update
Standard?
Answer:

www.ribbs.usps.gov
• NCOA, ACS, OneCodeACS, Move Update, etc.

http://www.usps.com/mailpro/2008/mayjune/mayjune.pdf - MailPro article

NCSC (National Customer Support Center)
• 1-800-589-5766

pe.usps.com (Postal Explorer)
• Domestic Mail Manual
• DMM 507.4 Address Correction Service
• Move Update standard
• commercial flats, 333.3.5
• commercial letters, 233.3.5
• commercial parcels, 433.3.5
• Quick Service Guides
QSG 230a – Move Update
QSG 507d – Ancillary Service Endorsements
The End